I would give it 0 star if there was an option. I mean it's unacceptable. I do appreciate the ladies…read morecleaning the place but if I have to pay for someone to clean, I'm expecting no dust left in common areas. This is not even standard cleaning. They came unprepared, they didn't even vacuum!!! They said the vacuum broke... they promised to shampoo the carpet but when they got here they said they couldn't do it. It's beyond upsetting. I WOULD NOT SUGGEST THIS CLEANING SERIVCE. It's almost like a scam.... My house is still dusty, it doesn't even feel clean. And to charge for a half ass service like this is not fair.

I was hoping to keep this incident off of yelp and even attempted to work with April outside the…read moreplatform but she did not want to do so, therefore here I am writing this review. I'll be attaching photos of April's finished work results below as well. If you don't feel like reading the whole story here's a summary. There were so many issues leftover it was like no one came to clean...They dusted around items instead of actually picking them up and dusting, they didn't clean the cutting board in the kitchen so I had to scrub it myself, I specifically asked April to clean the base boards and fans and even walked through the house with her before starting and none of that was done. The pictures honestly say more than I could but if you want the full story continue to read below. April at first was very accommodating to my schedule, I had to change the date several times due to complications in my schedule but she still came when we finally agreed on a date. April and I had decided 12PM she would begin, she texted me at 11:45 letting me know she was on her way and would be there right at noon however she ended up being late anyways and she didn't arrive until 12:20. I had some organizing to do at the house so I was planning on remaining at the house while she was cleaning. I let her and her partner come in and from the looks of it she seemed promising, had a bucket etc like a normal cleaning service wood. She walked through the house with me as I showed her the things I wanted specifically cleaned and got right to work. They finished in 1 1/2 and I thought to myself this was great! Later that night I was putting items away and noticed the base boards were still completely filthy! I got frustrated being that I specifically pointed them out to her to be clean but I let it go thinking it was just a one time fluke...boy was I COMPLETELY wrong. I now have a LONG list of things that were left uncleaned, some mentioned above but if you look at the photos even the window sills are left completely disgusting, one with a dead fly just left there!!! I paid $150 for this crap??? I then check out the fans in the room, none were dusted, my cabinets were still so dusty, and when I moved stuff around on the counters there was dust everywhere! I texted April with photos of the work and she offered to return to fix it, I honestly at this point did not want her service again but asked if she could return $50 to me for the inconvenience and not doing her job correctly. I didn't see the point in asking for a full refund because they did do some work and they drove out here but $50 I think was reasonable... April told me she didn't do refunds and I was beyond disappointed at that response given the results she left me with. If I were her I would have issued the refund IMMEDIATELY! I would have been so embarrassed for a client to send me photos like that only 2 days after my services. Anyways if you want a crappy cleaning job go ahead and hire them but I would steer clear if you are looking for actual quality work. I'm definitely going to be posting this on my neighborhood pages to let others know how bad of work April did and to beware of her company. I would definitely consider looking elsewhere for a house cleaner...

I wanted to review, although I've been with Maria's Housekeeping a couple of months now, but I'm…read morevery happy to walk into a expected service. That doesn't always happen today. Thank you for always being attentive to customer service Great job

I used Maria for about 10 years. I will always use Maria. Just let her know if you have something…read moreyou need a close look at and it's done. If you only need a deep cleaning then she's there for that too.

Let me start by saying, Ezabel and her company have restored my faith in on-time service and going…read morethe extra mile as a business. My wife and i keep our home very tidy. Usually we both take a Saturday twice a month when were both home to deep clean, scrub and clean ALL DAY! that was before she got pregnant. In the beginning is wasn't too bad, I am starting to travel more for work and when I'm gone to different time zones and I get back Friday, I'm super burnt out and looking forward to the weekend, not to cleaning. My wife was pretty good with keeping up on the cleaning since she's off work for the pregnancy and able to be home full time. However, her belly is getting so big at 28 weeks she has a hard time bending over and reaching to clean. So during the week she rests and things start to pile up. I tried another cleaning service that I read the bad yelp reviews AFTER I hired them, saw an Instagram ad between the stories and decided they looked professional enough to hire while I was away at a company trade show. They came to the house while I was away, but my wife was home. I paid a negotiated rate for 3hrs of cleaning. The lady came and was extremely slow. Our house ain't that big, it's 2,000sqft 3 beds 3 bath home, we only occupied the Master bedroom with attached bathroom, living room and kitchen, the other 1/2 of the house was untouched and not lived in, because it's just us, and we have no children. The lady used the whole 3 hours and never got past the kitchen, my wife called me and she said this lady is dragging and milking the system, probably because it was the negotiated rate for 3hrs. But anyways, she left and she was super unhappy, I came home that Thursday night after traveling for a week to start cleaning whatever the lady didn't finish, which is the living room and the master bedroom/bathroom. She did a good job on whatever she cleaned but the counter tops and microwave don't take no 3 hours to clean. I explained that to Ezabel, and to be honest I was nervous cause it wasn't cheap to have 1 lady come out and dick around for 3 hours wiping down my microwave and counter tops. Ezabel reassured me that her people are fast, don't waste time and work....after my last experience I was like "ya right, we'll see about that" Well she was right, I got 2 ladies for 2 hours, one cleaning upstairs in the master bedroom/bathroom and one downstairs cleaning the kitchen and living room. And DAMN! They did a GREAT job, actually when I clean I get the shower sparkling white but never mess with the glass surround which has hard water spots. Well they got the hard water spots off AND cleaned the shower, tub and bathroom sinks and counter sparkling clean. I look at all my furniture downstairs and upstairs and there ain't a speck of dust on em. I thought when I put in effort and bust my ass to clean that I could do a pretty good job. Nope! Not even close these ladies killed it, did a wayy better job than I ever could and did it in 2 hours...literally killed it in 2 hours. I'm very happy, we have now hired them on a bi-weekly schedule until the end of the year when my wife gives birth. Will be using them again, and again and again. I don't trust anyone else after this great experience I had.

Update... now the "owner" tried to lie. Review updated to one star…read more I keep all my texts... rookie mistake thinking you could save your ass.... Posted proof of being SCAMMED by this crap business. $540 to half-ass clean 1300 sqft. Stay FAR away from this business. Check the screenshots . As you can see, the owner is a liar. They've clearly done business with me and I stand by what I said. They did a half-ass job cleaning a 1300 sqft condo. How does it take 2 cleaners 4 hours to clean it? I could have cleaned it myself in an hour. They didn't even clean the showers. Cleaning the toilet and wiping down the counter is NOT deep cleaning the bathroom. This was my first and LAST time ever hiring a cleaner. I can clean far better than these clowns myself. I'll never trust a cleaner ever again. Professional, yeah right. Stay FAR away from these guys. Probably better off just cleaning it yourself. Not worth anywhere near $540 to clean 1300 sqft.... That's RIDICULOUS!

Called this company to get a bid they came and gave us a bid we had a family tragedy and so it was…read more3 weeks later that I called to have them come and start work the owner said she needed to come and take another look, my home is new and my children are grown so it's not messy but it is big they made a date and time. I expected them to show up that day and 1 hour prior to appointment they text and said they needed to reschedule til next day never showed up they didn't reach out I called and text no response so very unprofessional for a business I gave them a few weeks as these times they too could have had an issue no follow up they ghosted me.

I will start by saying that this is the first time I've ever hired a professional cleaning service…read more Our family has always done our own cleaning so we weren't too sure what to expect from a professional cleaning service. Anyways, I contacted MCA for a quote and Gina got back to me promptly. She was very specific with the areas that her crew was to clean and I specified that I needed a deep cleaning since we were moving into a "new" home. Gina agreed to the services requested and gave me a quote. Her price was not the cheapest nor the most expensive, but decent. Since she was prompt, specific with what was to be cleaned and had amazing the before and after pictures advertised on her yelp page, we hired her for the services. MCA's cleaning crew arrived on time and expressed understanding of what we needed cleaned. Now, I will say that the crew worked hard on the clean. There is no complaint there. The issue is that after they were done, it was NOWHERE near my standards. As I've said before, this is the first time someone else has cleaned our home. When we clean ourselves, our home has never looked as "uncleaned" as it did after MCA's cleaning service. I get it, if I want it done a certain way (right way) I should do it myself. However, we were extremely busy with the move and figured that for the price we're paying, the cleaning would be decent. My wife had to point out areas that were barely cleaned and asked them to reclean those areas (inside cabinets-stains still present after cleaning but we were able to wipe it off with a wet paper towel, build up in back of the sink-we were able to scrape it off with just our finger nails, hard water spots on the shower doors-easily removed by us with a little bit of elbow grease, dirt in the corners of the cabinets-toothpick solved the problem....). There were so many things--my wife hated having to ask them over and over again to clean the same spots and TELL THEM how to clean things (cleaner stated that she couldn't get some dirt out and we noticed that all she used was a wet towel. My wife asked if she had a cleaner to recommended she spray the cleaner and leave it for a few minutes to break down the grime, which cleaner did and it worked). The problem is that there are a million and one excuses and explanations on why they could clean certain things (most of the things we paid to have clean). They said that their products are natural and not that strong, that the buildup is there due to lack of cleaning/maintenance from previous tenants, that if they cleaned any harder it would scratch our surfaces, that it would take too much time to clean it adequately, etc. etc. My wife felt so bad having to ask them to clean places they've already cleaned multiple times, that she ended up just agreeing that they were done. It was late, they were tired and my wife was hungry/exhausted from a day of moving. When we went to pay, there is an invoice that they require you sign to pay and complete the job. On it, it states that customer: agrees work performed to satisfaction, confirmed that everything is in perfect condition, and that once signed we can no longer complain. My wife disagreed verbally with signing the invoice, telling the cleaners her issue. Again, a million and one excuses. Well, she had to sign because she wanted pay them and excuse them. We appreciate that the cleaners worked hard and were willing to try to clean the spots again and again. Thank you for that. However, labor is wasted if you're not doing it RIGHT and frankly, after this experience we will never hire another cleaner. We've learned that perhaps our standards are just too high or that professional cleaning services just cannot meet our standards. If you have decently high standards in terms of the cleanliness of your home, do the work yourself. I feel like I've just wasted so much money to have to go back and clean everything myself up to my standards. Hopefully, your standards are lower than ours. Edit: Owner has responded and I'm adding pictures to dispute owner's belief that we are asking for "restoration" and not just cleaning. Again, excuses and explanations. It sounds like if your house is more than 10 years old, they cannot clean it. My place is NOWHERE near bad, so it baffles me that a "cleaning professional" cannot take care of it. Thanks for the discount, but it's no good if the job isn't done. Besides, my wife pointed out and UNDERLINED on the invoice that she disagreed with the statement on the invoice of complete satisfaction. She signed to complete the job and pay your people so they could leave and go home. So please don't act like we signed off on being satisfied with the job. That's ludicrous. You added a bunch of crazy statements on the bottom and make us sign it to complete the job, then you go around saying that we were satisfied since we signed. Super shady manipulation. You go your way and we'll go ours. Consumers, save your hard-earned money and go elsewhere.

Our house is sparkling! Dez was an amazing help. We contacted her over the weekend to request a…read morecleaning service and she was at our house on Monday! We really needed a deep clean and she thoroughly cleaned the house. Having a toddler, the place gets very messy - Dez was cleaning spots we never considered cleaning! I am so grateful for her services we will absolutely be contacting her crew again. Great value, quick responses and incredibly nice.

This is a business I am grateful to have in the community, and I will be having them clean my home…read moreagain in the future. The quality of the work was well worth the money I spent, and my home hasn't looked this good since before I had children.

My neighbor recommended Jenny's crew to us, and we are so happy and grateful for their work. Our…read morehouse hasn't been clean professionally for over two years and Jenny's crew spent almost 7 hours for our initial cleaning, did not charge us extra even though the initial cleaning was only supposed to be 5 hour long. And they were very prompt and professional in the subsequent visits. Highly recommend this crew.

I am happy to write a great review. We had used several cleaning services with not so great…read moreresults. Tidy Up has great housekeeping gals. I do want to give a shout out to the administrative staff. They have always been great with keeping me informed of issues regarding any change that might have to be made. Our last company would change the dates and times almost each time they were scheduled to come. So many phone calls and excuses. Tidy Up uses email/Texts to keep us up-to-date. So very pleased. Give them a try. You will not be sorry.

Best experience from booking to when my apartment got cleaned. They communicated very well and…read moretimely and answered all questions. they were also very polite. Claudia did an amazing job my place looks so good. It was my first time doing this so I was skeptical but honestly, Claudia was on Time and so welcoming and nice and she really did pay attention to detail. I am obsessed and thankful with how she left this place

Take your business elsewhere. The owner Oscar doesn't speak any English, so he's always needing…read moresomeone to translate for him. That I've seen, he's been through three translators within the year that we have used him. He can't seem to keep his workers and something tells me it's probably because he's shady. He made us pay him in full, said that he would come back anytime to cut the weeds if it grew more than 4" (as required by the city). A few months later, he came back only because we needed to get our palm trees cleaned. After he took our money, we asked him about the weeds that were growing more than 4". He then proceeded to half-spray some weed killer, and said he would be back that week to finish the job. We told him that we were trying to sell the house and that we would need everything nice and clean. He said no problem and took off. Since then, we've tried calling numerous times and he would never answer his phone. He just sends us straight to voicemail now. One star, because he completely left us hanging! He only cared about taking our money upfront.

On time, great value, I did my homework, pricing was fair.Julio, explained what they where doing…read moreand why Trimmed three fruit trees.Cleaned the area after. I will use Greenleaf again! Great people!! Thank you James from chino