Wow - we had some amazing flavors here. Whoever is making these mixes deserves high praise. Goat cheese and apricot... outstanding! Nothing was cloyingly sweet -- a plus! I had a browned butter and toasted pecan shake. Super! The young ladies serving us were quick, efficient, and very friendly. We will definitely be back! read more

Another Betty Rae's location that is nearby. Great for my taste buds. Terrible for my waistline and wallet. This was my first time at this particular location but I'm not new to Betty Rae's delicious ice cream. The space is on the smaller side but there are a few seating options inside. I didn't notice if they have an outdoor space but I'm pretty sure they didn't. The two individuals working were friendly and nice. I thought this was the test kitchen location but I didn't notice any test flavors or differences from other locations. I honestly felt like they have less options than the River Market location. But they still had several options and most of the staple flavors. On this visit I went with a double scoop-one carrot cake and the other goat cheese, apricot, and walnut. I went with a cup but they also have waffle cones and bowls. Size and flavor were both great. Exactly what I expect from Betty Rae's. I highly recommend checking out any Betty Rae's location but if you're in the Merriam area, definitely check them out! I'll be sure to return. read more

Betty Rae’s - Double scoop Carrot Cake Goat Cheese with Apricots and Candied Walnuts - Ice Cream & Frozen Yogurt Near Me - Merriam, Kansas

I finally got to try Betty Rae's Ice Cream after snagging a coupon at the Yelp Local Shops of Horror event, and overall it was a really good stop, just not quite a wow experience for me. There is easy parking out front with plenty of spaces. Cute signage and front of store view. The ice cream itself was definitely good. We finished every last bite, which says a lot. Flavors were solid and satisfying, but for the price point I was expecting something a little more memorable or unique. It felt like great ice cream, just not "this is worth the splurge in cost every time" great. The shop itself was pretty minimal and felt a little bare, nothing super cozy or standout in terms of atmosphere aside from the counter. Not a dealbreaker, just didn't add to the experience. Staff were kind, but a bit elusive. Not super warm or welcoming, more like slightly awkward energy. Again, not bad, just not the kind of place where you feel super taken care of esp with comfort food, it was noticeable. They do offer Lactaid packets at checkout, which I genuinely appreciate as an inclusive option. That said, they're priced at 50 cents each, which felt a bit high for something that helps people be able to enjoy the ice cream in the first place. The coupon I brought helped a little with the price, but overall it still feels on the higher side for what you get. Overall: really good ice cream and I'm glad I tried it, just a few things that kept it from feeling like a full 5-star experience for me. I'd come back, but probably more as an occasional treat than a regular go-to. read more

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I've only been to this Betty Rae's twice, and both times were underwhelming. The first time was in the summer and there were a LOT of flies and fruit flies in the shop and around the ice cream. And the employees seemed pretty inexperienced and unsure how to build rapport with customers. That part was much the same this second time. I was there's for the special promotion "fill your Stanley cup with four dips for $10." It didn't seem like they had as good of an assortment and variety in the flavors as I'm used to seeing at the original store Brookside/Waldo, which was disappointing. It's been a while since I've been in the Brookside store but I don't remember the ice cream being as soft and melting as quickly as at the Miriam store. I probably won't return to this store even though it's on my way home, in part because it's more fun to feel like a welcome and valued customer. The employees weren't rude or anything like that...they just weren't engaging. And I was surprised they didn't have any idea why a promotion with Stanley cups was happening. read more

Betty Rae’s - Betty Ray's off of Antioch Road in Miriam - Ice Cream & Frozen Yogurt Near Me - Merriam, Kansas

Service is okay. They only had one person working there, which I myself. Don't like seeing just one person in a business in case something were to happen. Girl was really friendly. She let me sample a few. I went with the cookie dough. The old man went with a sunday, using the coffee ice cream, which was excellent.We'll be going there again I wish I'd taken read more

I stopped in with my toddler grandson to try this ice cream place for the first time. We were the only ones in the shop at the time. The service was good and friendly. The ice cream shop was clean and bright. I chose a kid size scoop for my toddler grandson of vanilla. I chose a double scoop for myself, one being salted caramel and the other being brown sugar pecan. The brown sugar pecan is absolutely addicting! The flavors were very good of all of the ice cream. We will definitely be back! read more

Betty Rae’s - A view of the ordering counter from a booth by the wall - Ice Cream & Frozen Yogurt Near Me - Merriam, Kansas

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Food - good Service - good Ambiance - Ice cream place First time going to Betty rae's, actually in Prairie Village. Had to try the Goat Cheese, apricot and pecan flavor - tasty. Other flavors may bring me back. One shock to the system was that, with tax, one small scoop, in a cup (not a cone or waffle cone etc/no sprinkles etc) = $5 Maybe this be inflation etc but 5 bucks for a scoop?!?! I may need to see what Freddy's has to offer...lol read more

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THE BEST ICE CREAM. If you have not experienced Betty Rae's you are certainly missing out. A favorite for my wife and I, we were elated to find out about the new location closer to our home in Shawnee (she cried). This location serves as a test kitchen to try out new flavors, though I was happy to see some of their classic flavors are at this location as well. S'mores is probably my favorite flavor, but you've gotta try the Joe's BBQ flavor. It's a trip. The space is fairly small and you may experience a long line given the new excitement since the 7/11 opening, just a heads up. Worth the wait! read more

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Finally! The best ice cream in town is only 5 minutes away from our house. I cannot tell you how excited I was when I saw the sign went up. Been patiently waiting for opening day. On opening day, we came by, not once but TWICE! The line wrapped around the building so we decided to wait for the busiest to slow down a bit. We finally came by again today. And it did not disappoint! We got to sample some tasty ice cream. Finally settled with goat cheese & apricot & butter pecan. Heaveeeennnnn.... Cannot wait til our next visit! read more

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New location alert !! My son and I visited this location on the grand opening day ! I grabbed my normal flavor selections, but was shocked to see a "Joe's BBQ" burnt end flavor . It's a great choice for someone who really loves the taste of BBQ. The inside is small with no seating outdoors . But even with the long line the service was great and wait time wasn't bad . read more

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Came to this location after leaving Home Depot across the street for a sweet snack. The shop was pretty crowded which was a good sign. Some of the ice cream options weren't replenished and others looked quite melted, perhaps due to being close to closing time. It was 8pm...store closes at 9 on Sundays. I got the lavender honey ice cream as well as a scoop of the carrot cake. It was pretty good and hit the spot. Hope to try the Reese's next time since it wasn't on display today. read more

We picked up ice cream this evening to take home. We were appalled at the size of a single scoop for the price. The single scoop given was less than what should be a kiddie scoop. When we went to eat the ice cream it had a ton of ice crystals and ice pieces in it. It was as though the ice cream was scraped right off the top of the ice cream that had been sitting for a while and melted and refrozen. We will not be returning. Have not had this experience at other locations. We tried calling to speak to a manager and no one answers the phone, nor is a voicemail set up. read more

Betty Rae’s - This is supposedly a single scoop, less than what typically would be a kiddie scoop. - Ice Cream & Frozen Yogurt Near Me - Merriam, Kansas

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Ordered a double scoop for $6.40 and it wasn't even equal to a single scoop at other ice cream places. Definitely will spend my money with Sylas and Maddie's or the Flying cow gelato place read more

Betty Rae’s - This was after 3 small bites of ice cream - Ice Cream & Frozen Yogurt Near Me - Merriam, Kansas

Outstanding product, test kitchen provides great flavor choices above the normal. By far the best there is in KC

Stopped in at BR's tonight and we were sorely disappointed. We LOVE BR's ice creams and their flavors, but tonight the service was a TOTAL miss. Two girls were behind the counter, on light haired and one dark haired. The latter just seemed sad, flustered, and not out going and gave me about 1/3 the size of a usual BR's scoop. The light haired girl helped my wife who gave her a usual BR scoop (about 2/3-3/4 of their plastic cups. My 2nd scoop was a more typical size. My wife commented on my first scoop and neither girl offered to fix it. Once I ate my first scoop, my wife took the cup back up to the counter and showed them. The light haired girl apologized and gave me more ice cream. Not sure if it was just a bad night, though this is NOT usual BR service so we had to say something. Still great flavors... especially the goat cheese apricot walnut!!! I am thinking a 2 star, but since it was corrected giving a 3... read more

Over priced!!! 6.50$ for 2 melon spoon size scoops! Ice cream was decent, nothing special other than a few foo foo flavors like lavender or goat cheese. It is not worth the prices for the small amount. Maybe they are expanding too fast, reducing quality and size. Not impressed. Would not go back. read more

Ew this location has the worst staff. I've gone in twice now and the boy working there is always rude and doesn't even talk. Rolls his eyes and scoffs. Don't work around people if you don't like people. Sticking to the other locations even though this one is close to me. read more

Amazing waffle cones made daily! Cookies n cream is absolutely amazing! Fast service. Highly recommend

Ice cream and customer service was really good. I'll definitely be back! Wife loved her ice cream a lot!

Betty Rae's has delicious Ice cream. But this new locations service is not the best. 2 times in a row the same male employee both times hardly spoke. Just lacked customer service overall. Gross attitude will definitely run off business in the long run. read more

DO NOT come here unless you want food poisoning, i found a piece of paper from those DO NOT EAT packets in my razz + blue ice cream. how is that acceptable to serve? EXTREMELY overpriced for one sad scoop- almost $4 for a kids scoop! employees are rude and lazy. not to mention that bathroom was absolutely disgusting! the other flavor i tried was vanilla, was ok but had tasted like freezer burn. would not eat here again. read more

Ice cream was tasty. Unfortunately, they were playing music that was highly offensive that included the N-word and among other words in front of my three children under the age of 12 seriously?! I told the employee to turn it off immediately and he obliged. read more

The ice cream flavors are unique and delicious! There were two very rude customers in the store and the staff handled them like pros, trying to make it right, but they weren't going to be satisfied. Service and food was great, rude customers made it uncomfortable. read more

We have always loved Betty Rae's and their ice cream never fails to satisfy! This is a newer location and we were excited to try! The staff handled an awkward, angry customer dispute very well in the store. The customer continued to irrationally lay into the workers but they kept a professional demeanor. Very satisfied with the staff and the ice cream and I would recommend to a friend! :) Someone should tell that customer it doesn't hurt to be kind! read more

Ice cream was perfect as always! So glad they've expanded their franchise to other locations as it is always a hit.