Fair pricing for top quality, energy star rated, Trane products. Their installation was prompt and…read moreprofessional. Andy and his team run a smooth operation! Andy installed a 97% efficient, 85,000 BTU, Trane Furnace, and 13.8 SEER, A/C 2.5 ton coil. Furnace and A/C install was one day. They were on time and did a very professional installation within four days of our quote. Our 21 year old system was not reliably heating our home. We we're blessed with a warm fall, and especially blessed by the team at ARP! We received a high quality, quiet system, known for reliability and value. The tax credits of over $2000, make our new HVAC system even a stronger value!

Contacted ARP about installing a home generator. Andy was quick to respond and very precise in his…read moreestimating and spot on when it came to the delivery and installation. From the trenching for the gas lines to the electrical hookups, ARP did an outstanding job. Not an easy installation, Andy and his crew worked quickly and efficiently. No hidden fees or surprises, I cannot say enough about what a professional and efficient organization this is. So as opposed to trying, I'll just attach the photos of the work they just completed and let you see for yourself.

So here is the down low, I am a first time home owner but I am not a handy woman, so when my a/c…read morewasn't working right I had no clue what to do. I didn't even know where the filter was. I called around to a couple places and was met with businesses who made me feel like an inconvenience for asking questions or ones who wanted to charge me an extra $40 for them having to use a ladder. There was also a place with an F rating with the BBB. Least to say I was definitely not feeling comfortable with what I was finding. Then I got this advertisement in the mail for BTU Comfort Solutions. They were offering a cleaning or diagnostic service for $69 so I decided to give them a call and see if they were going to try and bamboozle me as well. I spoke with Ann who was immediately pleasant and friendly, she did not try and rush me off the phone, instead she patiently explained the services they offer, answered all of my questions, and even told me she'd have one of the service techs explain everything in detail to me since I confessed I was pretty ignorant about the a/c. Something else that was great? Their price was their price. They weren't going to charge me $95 for 30 minutes then $90 an hour after that like some other companies. There were no extra costs unless I needed products like more coolant (freon). They also had evening hours (5-7pm) and had a spot open for the very next day! Day of there was an issue with my appointment time being delayed due to a longer work time at the appointment before mine and a lack of communication between the tech, the office, and me. So I was a bit frustrated in being hot, sweaty, and not knowing what was going on. I got a hold of Peter, the owner, and he sincerely apologized and explained what had happened. This was a fluke and did not represent how they normally do their business. Christian, the tech, finally showed up and did a thorough job of checking out my a/c unit, showing me where the filter was, and explaining everything that he was doing. Turns out my circuit breaker was not switched on and that was the problem. (I know, I know, I feel silly, but in my defense how was I supposed to know the previous homeowners turned it off? I know, still not a good excuse...). Ann called me the next morning to further apologize and to offer me a comp towards a service if I still wanted one. I declined since everything worked out in the end and my a/c was just fine. I even told her that because of how they handled things I would be using their company again in the fall for a yearly check-up of my furnace. Mistakes happen, what was important to me was that BTU seemed to be genuine from the start. They recognized their error, they still had their tech check out my a/c unit even though it was getting pretty late, they sincerely apologized, they didn't charge me, staff was educated on the importance of communicating, and they even offered a comp towards a future service! Good job BTU! You're alright in my book.

BTU came out on a Sunday and fixed my leaking A/C unit for a very reasonable price. Pete was great…read moretoo! He was courteous, efficient, and offered some helpful tips for maintaining my furnace better. I was so impressed by their service that I enrolled in their maintenance program, which also seems like a good deal. Great customer service at a great price! Highly recommend BTU Comfort Solutions.

I am writing to formally document and express my serious concern regarding an interaction I had…read morethis morning with AC Electric owner, Asmint Cruz. Prior to today, my impression of AC Electric had been positive. Since 2021, we have spent approximately $30,000 with AC Electric on work performed at our home. During that time, I previously interacted with Todd Fowler and found him to be professional, respectful, and courteous. Unfortunately, my experience this morning with company ownership was the complete opposite. During our interaction, I was shocked by the level of hostility, disrespect, and unprofessional behavior directed toward me. While I fully understand that stressful situations arise in business, there is simply no excuse for speaking to or treating a long-term customer in the manner I experienced today. The conduct displayed reflected extremely poorly on the company and its leadership. Because the interaction was so inappropriate and unexpected, I documented portions of the situation with photographs and detailed notes immediately afterward. Attached are photographs from the original 2021 installation showing the basement walls at that time with no visible leaking issues present. I am also attaching current photographs from this year showing the condition now. In addition, I have attached exterior photographs from the original 2021 work that clearly show disturbed ground, what appears to be a newly installed pipe, and a shovel present at the work area during the installation period. This is particularly concerning given the statement made to me today that "they did not dig" during the prior work. Based on the visible condition of the ground and surrounding area shown in the 2021 photographs, that statement does not appear consistent with what is documented. I believe businesses are ultimately judged by how leadership conducts itself and how people are treated during ordinary interactions. Based on my experience today, I believe this matter deserves serious internal attention and review.

Located and repaired underground AC cable break at our residence due to fiber optic installation…read more The initial locating and repair were satisfactory, the work area was in a mulch bed and no care was taken to maintain the integrity of the or surrounding shrubs and mulch Stones, soil, and discarded shrubs were tossed about with no regard to the owner. ""Simply placing a tarp down and a bit of TLC could have avoided this upset.

We have had Patriot Heating and Cooling install and/or maintain several pieces of heating and…read morecooling equipment in our home. In all cases, we have found them to be fair, honest, reliable and knowledgeable. They have been maintaining our equipment under a service contract for the past several years and we have had no problems because of that. Their price for service under a contract is among the most competitive we have found. Jerry, the owner, is available and accessible and has never steered us in the wrong direction -- in some cases talking us OUT of expensive repairs or solutions suggested by other vendors. Who even does that, anymore? We have recommended Patriot on many occasions and this is just one more instance where we cannot recommend them highly enough. If you are looking for someone who will be fair, honest and reliable - look no further. Patriot Heating and Cooling are your guys (and gals).

This company is awesome! They came when they said they would, they finished the job in the…read moretime-frame promised, and they worked professionally. We are really happy with the job they did. Thank you Jerry, Lisa, and everyone at Patriot Heating & Cooling!

Highly recommend! They came out in an emergency situation where I didn't have power and redid my…read moreelectrical to bring it up to date.can't say enough how good this company is. He was beyond fair in his pricing. Very professional and so quick. In a matter of a couple hours he had me back up and running. Will definitely use again and recommend to anyone in need of the services offered!

Max has worked on 6 of our properties including 1 commercial with radiant heat down & traditional…read moreoffice HVAC up. We couldn't be happier. He is reliable, responsible, fair, and professional. Very happy with him!

Woke up to our heater not working! And it was cold. I called AC Electric, and they directed me to…read moreMax Air Comfort. Max, the owner, came out to our house...plain and simple...friendly, text notifications, emails receipts...Max was informative, quick to work and reasonably priced. While we didn't wake up thinking we needed an inducer motor...The cold house told us otherwise. One inducer motor later and we have heat! Thanks Max! Highly recommend!

best ever hvac service, fast and reliable and honestly priced! They fixed my air conditioner very…read morequickly

Richard is an awesome heating cooling guy hes straight forward and doesnt try to perform work that…read moredoesnt need done . He installed a bath exhaust in my bathroom and vented out roof works great . He cleaned up before leaving and is very prompt he will tex you 10 to 30 mins before arriving . Hes a stand up guy a vetern as well Kudos Richard!

Had a great experience with Portman Mechanical. The owner Tim is very friendly and helpful. I've…read moreused them for service on my rooftop AC and cleaning my ice machine. Their service tech Mike can fix darn near anything! I'd give them 10 stars if I could.

This company is top notch. Look no further and call them. They are professional, knowledgable, and…read moreclean. You Will be glad you reached out to them! Every time I have used Them it has been an excellent experience!!!