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    Kiley Roofing

    1.0 (1 review)
    Open Open 24 hours

    Services - Kiley Roofing

    New roof installation

    Reroofing

    Roof cleaning

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    8 years ago

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    Tom K.

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    YellowLite

    YellowLite

    3.3
    (16 reviews)

    After 4 years installation, YellowLite responded immediately to fix an issue. Warranty coverage!…read more First, an immediate customer service response with an expert HUMAN. Then a truck and repair within two days. He left with "any other problems or questions, please call". Saving money and a confidence in the support. Yay!

    BUYER BEWARE. Ultimately this project was a bait and switch. Sales over promised and design could…read morenot deliver on the proposed system. I spent more than 2 months attempting to understand what the changes Yellowlite made to the design and function of the system were. By the time I finally got answers on that it was clear the project could not be delivered on as promised by sales at the pricing which was quoted due to end of federal solar subsidies. 2 months I tried to work in good faith with this company to find something which was agreeable to both myself and Yellowlite. Unfortunately, that did not come to pass. About 1 month ago prior to posting this review I was told this was to be handed over to their business unit for cancellation of the project. Since then Yellowlite has ignored any additional communication from us. I can assume for nothing else besides malice for expecting them to honor what their sales team has promised. I do not have solar from this company as we could not get this over the finishline in the final design phase. Communication from sales as top notch. Everything after that has been a disaster. And at this point this company has functionally robbed me of a $7000 deposit which they appear to have no intention of returning despite their sales team promising as much.

    Better Together Solar

    Better Together Solar

    1.0
    (1 review)

    Do not use! These guys are scam artists. I came to them after Power Home went out of business. They…read moretook my money and did NO monitoring. I kept finding out that my solar array had issues, and they did nothing to help me fix them. I had two years of issues with them. At one point, they came out and did a small project on my panels and then wanted to charge me $800 for it... They didn't give me any indication in advance that there was going to be a charge! Just one more bad actor in the solar industry... stay far away!

    From the owner: Are you looking for a clean way to power your home? Lower your energy costs when you invest in…read moresolar energy to power your home or business. Better Together Solar works with clients who are looking to make the switch and learn how they're impacting the environment--and their own wallets. Located in Cleveland, OH, this company believes in conserving the planet's resources by using solar energy to provide electricity. Better Together Solar is the largest solar company in Northeast Ohio, providing solar energy solutions to home and business owners across the region. They design and install energy solutions for customers of all types, whether you want to lower your energy bills or create an energy hub for your business. As professionals in renewable energy, this team will take the time to plan for your unique installation site. They'll work with you every step of the way, from informing you about alternative energy to panel installation and maintenance services. Using high-quality products and solar components, they'll ensure your project is done with precision and efficiency. As advocates for the environment and renewable energy, this crew won't cut corners to get the job done faster. Rest assured knowing your decision to switch to solar energy will improve your life and the environment around you. For any additional questions you may have, check out Better Together Solar's website. Call (216) 236-3786 to schedule your free assessment today...

    Radiant Roofing

    Radiant Roofing

    4.2
    (5 reviews)

    I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

    Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

    Phoenix Roofing & Solar

    Phoenix Roofing & Solar

    5.0
    (3 reviews)

    If you are putting off a roof replacement or repair because the process seems daunting... don't. We…read morewere very hesitant calling anyone simply because we had never navigated a major project like this before and didn't know what to expect. But.. then we found Phoenix Roofing & Solar. They turned what seemed like a highly stressful, complex coordination effort into an incredibly easy and seamless experience. Their communication was truly above and beyond. Every step of the way, we knew exactly what was happening and what was coming next. We always felt supported; anytime we had a question, they were immediately there to help out. For our first time engaging with a project of this scale, that level of clarity meant everything. In my line of work, trust is everything - it is earned, and it can easily be taken away. From day one, the team at Phoenix Roofing & Solar earned our trust. They are genuine, thorough professionals, and my confidence in them was perfectly placed. The execution was efficient, safe, and meticulous. Looking at the awesome before-and-after drone photos they provided, and just observing the sheer effort and care put into the build, it's obvious this roof is rock solid. Our century-old duplex is undeniably safer and better protected. As an added bonus, the difference in feeling inside the house was immediate and so appreciated. It is so much cooler and more comfortable. Phoenix Roofing & Solar delivered a 10/10 product and service. I don't anticipate needing to contact them further for this project, but I am 100% confident that if we ever do, they will be right there. When it comes to protecting and maintaining your home, that kind of peace of mind is invaluable. Highly recommended.

    Our HOA had haIl damage and an insurance claim. Bo Pilkington fought for us to get the claim…read morehonored. Unfortunately, one of the residents had gone rogue and put up her own roof with mismatching material from the other others. That rendered our ins policy null and void. Each resident had to pay for their own roof to be replaced. We hired Bo and glad we did. He is a good communicator. Honest. Excellent crew. Best clean up We have ever seen. Polite. Kind. Reasonable prices. Ours was a rough time in a crap situation. that was two years ago. Now, he is rescuing using us again after resident had a total loss fire. Having worked with countless contractors for years, we rank Phoenix Roofing and Solar as the very best. Thanks!

    Kiley Roofing - roofing - Updated August 2026

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