The team here provides excellent care. My family member has been here three times and each time…read morewas treated with respect and kindness.

The caregivers have been so kind to my Mom and our whole family while she's been there. They have…read moretaken great care of her and I am so grateful to them for it!

Recently brought a gentleman to this facility And was very surprised by the lack of professionalism…read moredemonstrated by one of their employees. The lady forced herself between me and the patient and proceeded to abscond with him. I informed her that it was my wheelchair that the patient was in and I would like to operate my own wheelchair to which she abruptly said "no" and proceeded to tell me that she needed to do some of her own duties before I could take my chair with me. I informed her that I was merely transport and I was short on time and did not have time to run around the facility with her to, she attempted to proceed anyway. There are further considerations to mention regarding liability in the event of incident. The longer the patient is in my equipment likelihood I could be held liable for any incident. As a courtesy, I try and accommodate them as much as I can, but if I am short on time, they need to stop trying to intimidate me into accommodating their schedule. It would be different if they had requested my services and were paying for them, but they are not my customer.

I spent 20 days here after a 2 day stay at a local hospital following a total knee replacement. It…read morewas not planned, nor did I partake in choosing where I went. I got excellent care and occupational therapy (OT) and physical therapy (PT) 5 days a week. The staff treated me very well and I learned a tremendous amount in PT & OT. There will always be times where a wait feels a bit long no matter where you are, but you must realize the nurses know how to prioritize the severity of the requests. I feel that if my other knee ever needs replacing, I will certainly plan to stay at Evergreen Windsor the next time to recuperate as well. Thank you Windsor Staff, for the great care! (Colorful Resident from room 28) 9/23/16 Insurance only covered 20 days of inpatient rehab, so I have 6 more PTs scheduled at OHSU-as outpatient. My first OHSU evaluation therapy was yesterday and the therapist said the progress I made from the therapy at Windsor was excellent, and this is after having no formal therapy for 9 days. I have been exercising at home the way Windsor PT and OT taught me, but wouldn't have scored so well at OHSU had it not been for my Windsor stay. Thank you Windsor staff. My new knee and I will always be grateful!

I spent 3 weeks at Avamere and was shocked at the overall condition of the building. The building…read moresmells moldy & musty, and sure could use a lot of remodeling. There are some very nice caregivers that work there, but having to deal with personnel shortages, and all the other issues, it often wears them down by the end of their shifts. The physical therapy staff is great, and the event planners do a decent job, but the atmosphere has just enough tension to keep the patients restless. The food was the worst thing about being there - truly awful and not that plentiful on some days - heck, I lost weight due to constraint (the one good thing). Even though my room had two patients, the room next door also shared the bathroom. Four older ladies with wheelchairs/walkers to navigate an old narrow bathroom door was miserable. I was given a list of rehab care facility ratings (while in Hospital) and Avamere Sunnyside was at the bottom - yet other Avamere care facilities were quite highly rated...go figure!

My dad was Sunny side Avamere for 4 months, with in that time frame he came down wth scabies,and c…read morediff . The staff there was hoard it took them 25 to 30 minutes to come help my dad to the bathroom, well as you know when you get older you can not hod your movements as long as you use to, making a person of that age wait 25- 30 min. for some one to come help you go to the bathroom is just too damn long. I would not send my dog there. let alone another human being

I had a appointment to come in for alcohol detox, they got me all checked in and had my things…read morelooked through. I was there from 5-9 and they never once medicated me which they should have. They looked at my history and saw I had a seizure due to not having medication for withdrawals, instead of giving me medication and realizing my vitals were fine, they wheeled all of my belongings to the front office and told me I needed a higher level of care. The staff that dealt with me I forgot his name he was some sort of fake doctor. Said I was going to the hospital. I'm sorry but if you call yourself a detox place and you can't medicate to make sure I do not have seizures it's so unprofessional. While the manager just stood there staring at me saying nothing. Then they go on to say that I can't even do their inpatient treatment after I detox at the hospital. This place seems like they have mediocre nursing staff and "doctors" I would rate this place a 0. They refused to ship my stuff here that wouldn't fit in the ambulance and now my mom and parter had to go pick up my belongings. Absolutely ludicrous. I've been to some terrible places but this was by far the worst. What kind of nurse doesn't Medicate someone withdrawling after seeing the doctor. While I was there for 4 hours. I had to fill out a bunch of repetitive paperwork for no reason. I will never even drive by this shit building and I'm only putting one star because I have to. Id fill out none if I could. The only person I want to praise is Jaqueline

From the owner: The Recovery Village Salem Drug and Alcohol Rehab is a physician-led drug and alcohol treatment…read morecenter providing evidence-based care for alcohol addiction, drug addiction, and co-occurring mental health conditions in Salem, OR. Our rehab facility offers a full continuum of care, including medical detox, inpatient rehab, and outpatient programs for people suffering from drug and alcohol addiction. Find our detox and rehab center to be comforting and fit your personalized needs. We work with most insurance providers, including Blue Cross Blue Shield, Optum, United, Aetna, and Cigna. Get alcohol and drug addiction treatment today.

A family member has been this facility for 6 weeks. We all agree that the staff is wonderful,…read moreattentive, professional, and kind. However, the food is terrible, and there seems to be zero hope for change. Kindergarten kids could do a better job. But, more importantly, there are no accommodations for special diet needs. None. Don't ask. Don't complain. Ridiculous and a potential risk to health issues/concerns.

This place is legit. They start off every session with some massage/stretching/tissue work to…read morealleviate pain and work on your mobility. After that, they focus on specific exercises to help get you back at 100%. Staff is very knowledgeable.

Very professional clinic with excellent staff at the front desk. Payment is easy and can be done…read moreahead of time through email. Best was my therapist, Joel Harrison. He correctly and quickly assessed my tendonitis and prescribed exercises which worked almost immediately. I am 10 weeks out and had my last appointment today. I am 90% healed and am confident I'll be 100% by continuing the program Joel designed for me. Highly recommend!

I would like to thank Adam and Liz for their outstanding service. Adam helped me greatly from the…read moretime I walked in the door! I was bent over limping. I'm not 100% but I well on the road to recovery! Thank you Adam.sincerely William h

Jason is the best of the best! I had been dealing with back and muscle pain for years - often to…read morethe point of complete immobility. I'd seen multiple specialists and physical therapists with varying degrees of success and relief. Jason and his team did not give up on me and were willing to do whatever it took and encouraged me to do the same. It's been almost a year since my last treatment and I'm a literal walking, talking miracle. . Thank you Dr. Gough - you literally gave me my life back.

Two stars because Chris W is one of the best physical therapists I have ever had and I would…read morerecommend him to anyone recovering from major orthopedic surgery. Chris would get six stars if I could give them. That said, the new "intake team" is grotesquely incompetent, loses paperwork, can't identify ICD-10 codes, blames coworkers when simple tasks aren't done, and lies for days about when work that used to take NWRA desk staff five minutes is going to be completed. After giving them my business for years I gave up and am looking to go somewhere else for PT because the clerical staff's incompetence is standing in the way of me getting the therapy my surgeon prescribed. It's a shame the low-level workers are so awful because they have some of the best physical therapists in Salem. Too bad their data entry flunkies do everything in their power to prevent you from getting to work with them.

Warning to Women: If you are being seen by Chris Woods,…read more make sure you are on guard at all times. Or have someone you trust with you. He was inappropriate with me. While working on my shoulder in 2019 (I was laying on my back on the table and he was sitting on a stool on my right)while working on it my hand was in the air between us and my eyes were closed. I felt fabric under my hand suddenly. He had layed the back of my hand on his crotch. I was in shock and I froze. I wish I had the nerve to say something right then but I have extreme anxiety. I tried to yank my hand back but he kept holding on to it like nothing happened. He would also bring up random questions like "What would your stripper name be?" Or say other inappropriate things. I went to the police and filed a report but the police said "we believe he is socially awkward so we won't press charges." You can not be socially awkward like that with clients. It is not okay. I have been too afraid to post my review but this is still tormenting me 2 years later and I don't want it to happen to anyone else.