We've had an absolutely great experience with them. We started working with them back in 2018…read more They helped us locate our first renters and get the unit ready for them cheaply despite the need for a super fast turnaround. (Our new home was being completely remodeled and fell behind schedule, so we had nowhere to go until the last minute.) They handled all the interactions with the renters, including when the washing machine died shortly before the wife went into labor. They sent us options for a comparable machine via email, I picked one, and they had it installed next day. It was so hands-off and easy that when my mother-in-law moved out here, we decided to keep using them. While she reaches out to us for easy-to-fix problems, if it's anything more complicated, they can turn it around faster and cheaper than we can. It's worth the money to know that she won't be without, say, heat because she won't call us in the middle of the night and/or we can't find someone to come by fast enough.

I wanted to update my review: Again...GREAT company if you…read moreown a rental. I'll let you fill in your own adjective for what they are if you are a renter in one of their properties. I'm reviewing twice (trying to update mine and not do two...oh well). After waiting 28 days after moving out, we finally received EXACTLY 50% of our deposit back. They hired a cleaner to reclean the house after finding any and every dust ball or smudge. They had to hire maintenance to weed (unrealistic level of weeding that no human can sustain). And charged us $375 for 6 holes in the wall that we puddied but couldn't paint due to their maintenance person not being available to get us matching paints. They didn't give us our utility bill so we incurred a late fee that they will not take ownership of or adjust. They also told us we wouldn't be charged for a light bulb that was out, charged us for it anyways, then half admitted to the issue and finally issued a refund of $110 for one burnt light!!! We work really hard and save our pennies. We can also barely afford to live in Kirkland. We've rented for over 13 years from multiple people and have NEVER had a penny withheld. Here's what a recommend to any future renters of Gregory Property Management: 1. Pay your rent but don't you dare live in the home. If you do, wear booties, and don't scuff the baseboards. 2. Don't use the lights...but still check them ALL before moving out or you'll be charged. 3. Just go ahead and let your small children be crushed by bookshelves as securing them to the wall will leave a hole, which you can't fix yourself and they have to charge you to paint the ENTIRE WALL again. 4. Just spray toxic pesticides everywhere you can...but keep the grass and bushes in perfect condition. 5. And they offer you so many options to hire "their people" to do yard care and cleaning for you. Get it in writing and amounts...but just take them up on their offer...They're going to charge you for them in the end anyways. These are facts and not an opinion (except for the last part...that's just my therapy so I don't cry). Companies should be held accountable, but I will definitely be checking if they manage a property I am looking to live in moving forward. I hope you do to.

Two year reunion with Seattle's Property Management. The communication has been very cohesive with…read morethe entire office staff, they seem to be on the same page. Matt Bronson's office functions with integrity. So far they have been quick to maintain my apartments utilities. I specifically appreciate the fact that they later in my term evaluated my need to combine my rent cost with the water company and utilities cost into one online bill. That is right folks, I now can pay SPM directly for my utilities. SPM made my budget planning much more convenient. If you are thinking about renting a property from them, go for it!

Owners, do not let this company near your home. I handed…read moreover my home to them in March 2024. They didn't start showing the place until June 2024. I had friends contact them who were interested in leasing the property. Seattle Property never once contacted them. In the meantime, the yard is over growing, my old neighbors are calling me wondering if the place was abandoned. Their excuse: Oppsy-It just fails between the cracks. I have tried to call Matt on several occasions in the 1.5 years of working with them. He never once returned my voice mails. When I emailed Emily with questions about work orders, I would get short curt messages that didn't address my question at all. Just look at how dismissive they are of negative reviews here. I tried to play it cool. Then I started looking into some of the work orders. Apparently the microwave went out and they replaced it. No biggie right? However, the price of the microwave seemed a tad high. So I found the same exact model on Amazon and Home Depot for about half the price. Kind of makes me wonder if they're pocketing the extra money. Then other work orders come in, apparently normal maintenance such as changing out the HVAC filter isn't being done. The tenants aren't cleaning out the lint filters. So when that stuff breaks, who do they charge? What other kind of routine maintenance are they skipping? Are the rain gutters being cleaned out?

I am a recent tenant of Rent Lucky. The only reason I did not renew my lease was because, I was…read moreable to buy my own home. I had a great experience because the team is very kind and helpful. I got a full refund on my security deposit. I really liked that I could just text their phone number and get a reply verse emailing or calling. I highly recommend Rent Lucky.

Terrible service, will absolutely charge you for absurd things upon moving out, terrible company…read morethat doesn't take well care of there properties, have piss poor maintenance department, HIGHLY do not recommend

As an out-of-town landlord, I'm really relying on my property manager to take care of my property…read moreand tenants. David Drake was referred to me by my real estate agent who spoke highly of him and he's right! David is very easy to work with and has done a fantastic job from finding great tenants to managing my property so far. He's super responsive and resourceful. He has stayed on top of everything every time we or the tenants had a question or a request. I can view the expenses and balances easily the Windermere website, which provides a great record for accounting and tax reporting purposes. I can trust David taking good care of my property as well as my tenants.

ANN ASHFORD AND CORY BREWER, you owe me an explanation…read more I paid a $4,800 security deposit and, after waiting three months, received only $600 back this August. You withheld the rest of my deposit for alleged damages, claiming you needed to wait for estimates. I requested documentation, invoices, and proof supporting these charges, but none was ever provided. Instead, I received a $600 check with a memo simply repeating the alleged damages and a total that appears to have been pulled out of thin air, with no documentation to substantiate the amount. This experience has been incredibly frustrating and disappointing. The lack of transparency and communication throughout the process is unacceptable. Based on my experience, I strongly recommend avoiding this company.

Melissa recently shepherded us through the process of purchasing our new home…read more Melissa is not only an expert on all things related to the Greater Seattle real estate market, she also consistently demonstrates an unparalleled degree of empathy and caring for her clients. She's helped us through a particularly challenging move during COVID and has been able to provide us peace of mind during our purchase. If you're looking for a trusted advisor in your home search, look no further.

Recently, we sold a house in Klahanie (Issaquah/Sammamish) with her and what can I say but to say…read more"Wow, I am blown away by her". We took a long time to decide on the agent that can represent us because we had some good and not-so-good agents in the past, and we knew how painful it is to work with "not-so-good" ones. And I am soooo glad that I decided to go with her. She is not only insightful on the market including Klahanie area, but was very engaging and encouraging to advise us on what is the right things to do for my house. She was not afraid to stand up for our interest when we are dealing with contractors and other parties, and she always had our interest in forefront rather than her own. She helped so much on getting the house ready and by being the real Single-Point-Of-Contact for all matters on this sale. She is very professional, knowledgeable, reliable, attentive, responsive and always available. (I often get her response within matter of minutes even if it is very late at night.) I am highly recommending her to all my friends and also to anyone who is looking for a long-term real-estate partner that you can trust. She is, by far, the best real-estate professional!

I've been doing business with this company as a renter for 9 years, and the management has been…read moreconsistently fantastic. Rent increases have been fair, and they always prioritize tenant safety and property upkeep.

If you have a rental in Seattle or the surrounding area it is worth having this company manage it…read morefor you. Tristen Mickelson is very professional at his job and I highly recommend him as your property manager.

I've had the pleasure of working with Grace, Millie and Maria during the process of getting into my…read morenew apartment. Fantastic group of lovely people, I couldn't be happier with the smooth, quick process. I'm thrilled!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

My wife and I recently purchased a home from Kert Zavar, our agent sent a counter offer list of…read morethings that we would need repaired, fixed or serviced prior to signing and purchasing the home and Kert agreed to do them without batting an eye. He even went so far as when the city inspector came through and said the gravel driveway needed to be changed to a concrete one putting one in so as to assure the process would go smoothly. We went back to make sure everything that was on our list was taken care of and it was! Thanks again Kert for making our home truly move in ready!

I recently purchased a home from Centurian Properties, which they had purchased a few months prior…read moreand remodeled. During the sales negotiation process, my inspector made note of a few items they agreed to address as a condition of the sale. One issue was with regard to water drainage problems in the crawl space under the house. They agreed to assess perimeter drainage and repair or replace the existing sump pump that was non-functional and incorrectly installed on the day of the inspection. Upon finalizing the sale, I began moving in on February 1st, 2012, and discovered approximately 18 inches of standing water in the crawl space. I contacted my real estate agent, who contacted their representative. They were prompt in addressing the issue, and had a plumber with a new pump there to install within hours. They indicated, however, that the promised work had, in fact been done and it was in working order on the day that staging items were removed from the home shortly before closing the sale. That same day, an electrical issue cropped up. Upon plugging my washing machine into the 110 outlet in the laundry room, lights flickered then went dark. Suddenly there was no power in the master bathroom/laundry room (with the exception of the 220 circuit for the clothes dryer), nor were the outlets on the exterior wall in the kitchen working. Upon examining the breaker box, no circuits appeared to have been tripped. The breaker in question was then turned off, and then back on, at which time my contractor (for appliance install) said he observed electrical arcing within the panel. He then hit the main switch to shut off all power, and discovered that the breaker had been damaged. When I contacted Centurian Properties about this issue, I was initially told that they would get an electrician out as soon as possible to check it out. The following day, however, I received a call from Centurian's representative, stating that they had not made any alterations to the electrical panel during their remodel, and it had passed my inspector's scrutiny, so the repair would be at my expense, which I verbally disputed. Again, I contacted my real estate agent, who contacted the selling agent to attempt to resolve the issue, and was basically told that it was my tough luck. The contractor I hired for the appliance install agreed to look at the panel and the associated lights, outlets, etc. affected by this event. Though he is not an electrician, he is a general contractor and has some knowledge with electrical wiring and circuitry. He was unable to find any wiring issues, but he did remove the breaker switch and replaced it with a new one. Upon closer examination of the breaker switch, he noticed the Seimens component showed a date of manufacture of May, 2011. Just a month or so before Centurian Properties bought this house and began work to remodel it. I believe they purchased this home in auction from a foreclosure, so the likelihood the previous owner would have had any work done on the panel, with brand spanking new components, seems unlikely to me. So it is my assertion that Centurian Properties did, in fact, make modifications to the electrical panel in the process of the remodel, and in fact placed the faulty breaker themselves. In other words, they lied to me when they said they hadn't. I suspect the electrical work was done without a permit or inspection, so they thought it best not to take any responsibility for creating a problem with the panel. The reality is that a component they placed in that panel failed on Day 1 of my occupancy, and when asked to take responsibility for diagnosing and repairing the problem, they lied about having done any related work, and washed their hands of it. I also believe that they lied to me when they told me the sump pump had been functioning properly just days before. I think they skipped the work they agreed to do, in hopes I wouldn't find the problem until much later, at which point they could just claim the pump must have failed, but that they had honored their obligation. There is evidence throughout the house, that workmanship is rushed and restricted severely by their budget for the remodel. Basic problems like cracked grout at countertop/backsplash junctions where caulk should have been used exist throughout the house. I believe it is the practice of Centurian Properties to make cosmetic improvements to sell their homes for as much as they can, but only concern themselves with quality work insofar as to pass inspections and make a sale.