So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Joby & Kelly are fantastic at caring for not only their properties, but also the people they…read moremanage. They are attentive, responsive, thorough, and kind. They go above and beyond in making sure any issue, big or small, is cared for quickly and with excellence. We have been under their care for a year now and can't think of anyone we'd want more to support our rental situation!

From the owner: Elevate streamlines the entire rental lifecycle - from listing and leasing to maintenance,…read morecommunication, and renewals - giving you a smarter, more modern way to manage properties.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

She didn't let me in the tour house when we made an appt. Showing other ppl around. She saw i was…read moreoutside in rain waiting to be let in she didnt let me in and continued talking. Then when i came in she treated me like i was nothing and didnt show me around or talk to me.

We have attempted to use this company many times. We often times will find houses for rent on…read morecraigslist and attempt to contact this property management company. We are consistently disappointed with their customer service. I could not imagine actually having them manage a property that I live in, it would be impossible to get a hold of them! I pity the property owners who use this company as they will most likely not get the best renters because the property management company will not call them back. No wonder why there is so many homeless in North Bend and so many houses to rent in North Bend.

Adding to my earlier review as Debbie Smith is a star and has helped me sell three condos over the…read morelast few years (including during a pandemic!) and has always been a wonderful agent. She is quick, courteous and brings an incredible network of contacts from junk haulers, painters, inspectors, contractors, you name it. Thank you Debbie for being such an amazing person and making the impossible - Possible!

I've been a tenant since I moved to Seattle 3 years. I've lived in various states at various…read moreproperties and I can confidently say Debbie Smith is the best property manager I've ever had. She's attentive and genuinely cares about everyone that lives in the building. She's thorough and also transparent about everything. When you constantly hear horror stories about other property management companies and the turn over around the area, it makes me feel lucky to have found this spot. Highly recommend to anyone looking for a new place.

We just got the keys to our new house and I can't say enough positive things about working with…read moreNicole Ji from the Irwin Group. We had such a nightmare buying/selling in the Bay Area, we decided we would try RedFin and that was NOT a good decision. We met Nicole at an open house and liked her. We were even more thrilled when we started working with her. She quickly understood what we wanted, help us get into the houses we wanted to see quickly and helped us land our new home. She's super responsive, low pressure, a straight shooter and a pleasure to work with. Can't say enough good things about her!!

From the owner: Christi Irwin is a major catalyst for the vibrant community Duvall has become. A highly visible and…read morerespected business person, Christi has enriched the community through her support of a myriad of activities that enliven the town. As organizer of the Riverview Education Foundation Duvall Runs, I've had the pleasure of working with Christi for many years. She is the title sponsor of The Irwin Group Half Marathon. Her focus is always on helping and giving back; her vision is clear, strong and well articulated. She is truly a community treasure. – Paige Denison

We recently changed management companies for our rental properties to Lori Gill & Associates and we…read morecannot be happier. Our manager, Toni Campbell, is extremely professional and has always been willing to step up to the plate to get things done the right way. She continues to be very knowledgable about both tenant and landlord laws and knows who to talk to in order to find out something she isn't familiar with. Our tenants have been very satisfied with Toni's service and attention to detail and have not said anything but positive comments regarding her management abilities. I know our properties are in great hands with Toni at the helm and would highly recommend her and her firm for anyone needing property management services. Keep up the stellar work!!!

Avoid at all cost. They are rude, unprofessional, condescending and my experience as a patron of a…read morehome they managed left me never wanting to engage with them again. I moved to Washington state for 3 years for work as a tech executive. I rented a nice house that was managed by Lori Gill & Associates. As a home owner, I understand just how important it is to have good tenants who will not only take care of your home, but also feel like they want to treat the house they are living as though it were their own. When tenants feel disrespected by a management company it's bad for everyone. Here is my professional view of them. As a home owner, I would not engage with Lori Gill & Associates unless you want to make sure your tenants are unhappy, frustrated, and feel mistreated. Not a good way to keep your tenants and ensure they look out for your home. As a tenant, they are difficult to reach, slow to respond to anything beyond emergencies, expect you to contort to meet their demands, communicate in a rude condescending tone, and quick to ask demeaning questions whenever anything goes wrong - which as any property owner knows will happen from time to time. I will never do business with them again.

Emerald Mgt manages our condo building in DT Bellevue.... I…read morehave always had a great experience when contacting them for the many, different condo issues! Especially grateful to Melinda Wagner (in accounting) and Kelsey Faux (in dealing with the association ) who have always responded quickly and, resolved any issues I may have had! Thanks to them for making my life a whole lot easier!

Predatory billing and lack of transparency…read more I own a townhouse in a community managed by Emerald Management & Consulting, and my recent experience raised serious concerns about their billing practices and transparency. We experienced water intrusion into our unit through an exterior door off our second-story balcony. I immediately notified Emerald Management because I reasonably assumed that exterior structural issues would fall under HOA responsibility. Emerald contacted a mitigation company, 24ResTech, which came out and addressed the interior moisture over the following week or two. At no point during this process were we informed that we would be personally responsible for any project management or administrative fees. No estimate, hourly rate, or discussion of costs was ever provided. During this time we were told we would need to hire a contractor to make repairs to prevent the issue from recurring. The contractor who inspected the door identified several installation problems: * The head flashing was improperly installed * The door had insufficient weather stripping * The threshold had been installed backwards, sloping inward toward the unit I have no knowledge of any work done by previous owners on this door, and one would assume that any prior work would be documented in HOA or management records. Later we received an invoice from 24ResTech for roughly $1,500 for mitigation work that included removing about one square foot of carpet and running fans for a total of about eight hours. On top of that, Emerald Management charged us $907 in "administrative/project management fees." These charges were never disclosed ahead of time and appeared only after the other invoices had already been paid. When I asked what the charges were for, I was simply told they were administrative costs for overseeing the project. This was shocking considering we already pay over $1,000 per month in HOA dues. Being charged additional administrative fees that were never disclosed and never requested felt unreasonable. Emerald told us we could dispute the charges with the HOA Board and encouraged us to attend the meeting. My husband and I presented our concerns to the board, but a representative from Emerald Management was also present and recommended that the board keep the fees in place because the bylaws allow them. That situation felt like a clear conflict of interest. The management company that issued the charges was effectively advising the board on whether those charges should stand. The entire experience was extremely disappointing. The lack of upfront disclosure, vague invoices, and unexpected administrative fees raise serious questions about transparency and fairness in their billing practices. Homeowners deserve to know what they are agreeing to financially before work begins.

Renting with this company was one of the WORST experiences of my life…read more DO NOT rent with this company. My boyfriend and I lived in one of their rentals for just under 7 months and ended up having to sign an agreement to break our 10 month lease because our experience was so bad. We lived at their Chandler St apartment and had CONSTANT noise pollution coming from the back alley and our upstairs neighbor. We put in our first complains within our first two months and were never taken seriously. We were told that the noise complaint was an "issue between residents" and that there was nothing they could do to stop our upstairs neighbor who threw things at her floor (our ceiling), slammed doors, screamed, stomped, jumped up and down on her floors (our ceiling), and repeatedly LIED about making noise even when we provided video evidence to management. After we signed this notice to break our lease early because "there was nothing they could do" we were forced to find a new apartment within 50 days and move out. During this time, the noise situation escalated to outrageous extents. Our upstairs neighbor CALLED THE POLICE on us for "harrassment" (because we asked her to please be quiet and we were only going to be living there for 2 more months), she also sent her boyfriend down to our apartment to legitimately harass us by knocking on our door continuously, trying to come in our apartment if we opened the door, and yelling outside. All this time I continued to leave noise complaints on Prosper Property Managements website (as directed by Samantha (who no longer works there) Just to find out that their site was broken and none of the complaints I had submitted had been received. Renting from Prosper Properties caused SO MUCH stress in my life and I genuinely hope they go out of business. I was harassed, lied to, forced to break my lease and find a new place to live, and prosper properties did ABSOLUTELY nothing to remedy the situation. Also :) the neighbor stole our keys upon move out (procedure was to leave them under the door mat) and management blamed us. Even though there are supposedly "working security cameras" outside. DO NOT move here!

I had to move to Germany, so I decided to rent it out while I was gone. I will admit that at first…read moreI was hesitant because I've never rented a house before... much less from that far away. I've heard horror stories of property managers not taking care of the places like they should, but I wasn't ready to sell my home. I took a leap of faith and hired them. They showed interest and professionalism from the beginning. Did everything they needed to do and advertised the house when needed. I must also mention that they advised me every step of the way and in every decision I had to make. I always felt like they were acting in my best interest and at no point they showed like my business mattered less than other customers. My last tenant was a friend of mine. I did ask at one point if she was happy with Prosper as the POC, and she had nothing to say but good things about them. They were helpful to her and very patient. I had to sell my home after three years, but I don't think I could be happier with the services they provided, which in turn gave me a peace of mind. I'm very grateful for leaving my property in their hands and I can't recommend them enough. Reach out to me if you have any questions about my experience with them.