I don't post tons of reviews ,needless to say I felt a need to do so and to warn future customers.I haven't been ordered food from Better on A Bagel in years. I ordered a Sausage Egg and cheese on a toasted roll. Side order of small hash browns. The total was 9 Dollars. Ouch!!!! There was a very burnt sausage ,1 piece for the whole sandwich. And the sandwich only had 1 egg on it. The roll was never toasted. The Hash Browns were cold and soggy with oil. Maybe the worst breakfast sandwich I ever had! I don't mind if you charge me 9 dollars but please make a kick ass sandwich.No pride in your food and business! But instead you give me this.I will never be back.. .So sorry ,but I believe ownership should hear the truth so they can fix the problems.. I truly do not want to hurt the small business owner,but when you serve this product you are only hurting yourself! read more

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My BF and I came here for the first time and not only was the ambiance nice with old music and clean place but the service was amazing! They were kind and let us take our time, and even joked back and forth a little bit. The food and the prices were amazing, you can really tell the cook puts his heart into what he makes! My bf and I really enjoyed everything he got the pastrami Reuben and I got the chive and cheese eggs, the bread was soft, and the fries were delicious. Overall great first experience and we will most definitely be coming back! read more

I've been coming here for 18 years ! I've also gone to other bagel shops all around New Jersey ! This is the BEST bagel shop with the freshest bagels around ! My favorite is the sesame. The breakfast platter with two eggs , meat of choice, butter bagel , and their signature potato's thinly sliced and fried is also a classic go to ! Everyone I bring here loves it ! It's a reliable stop with great coffee and kind service. read more

0/10 food: made my order wrong( basically cold) 0/10 coffee: coffee was not hot/warm 0/10 customer service: lady at register was not accommodating for order errors. Will not return anytime soon. Try elsewhere read more

I should've gone to Dunkin' Donuts. Absolutely horrible food. Ordered egg whites, cheese, and a hash brown on a roll Egg whites were barely there. The hashbrowns were super oily and hard. I essentially pay $10 for a tortilla with cheese, a speckle of egg whites, and old potatoes How do you even serve this. read more

Went here for a bagel and cream cheese and paid cash. They now have a sign up that says ALL transactions have a 2.99% processing fee....even cash....I've never seen that on cash and to me that's pure greed. If operating costs have gone up that's understandable just raise your prices, but marketing it as a processing fee even in cash doesn't seem right. It should be a 2.99 processing fee on credit cards not cash. As a long time lover of their bagels I will be finding a new bagel shop where I can pay cash and not pay a processing fee. Perfect example of penny wise pound foolish read more

Horrible service. Dont try to get service at 1:40pm even though they close at 2pm. They couldn't have been bothered. Better off going to dunking. Not to mention they don't know how to do math correctly. They tried charging me 12.50 for a hot chocolate and cream cheese salt bagel. read more

Fanatic food! I stopped in for the lunch special and was surprised how giid, hot and reasonably priced lunch was. I'll be back

Listen, if you get the right menu item. You can't beat the price here. I got a chicken cheesesteak which came with potatoes, a pickle and macaroni salad all for only $5.99. It was delicious. my boyfriend got the buffalo chicken wrap, it was great and came with the same sides all for $5.99. I had an everything bagel one time it was okay, I would just stick to their sandwiches and wraps honestly. You really can't beat that price. There's ample parking and seating too. read more

Better On A Bagel - Chicken cheesesteak - Bagels Near Me - West Paterson, New Jersey

This place has horrible service! Avoid at all costs. I haven't been here in 20 something years and moved back into town. My partner and friends are going away for the weekend and I thought to go here in and get bagels since the other stores in the area are lacking. I was greeted by a boy in a red shirt and an accent laughing at me to cops. I said Good Morning, and may I get a couple of mix bagels in a bag, and one raisin bagel. Very rude the worker in front of everyone, "WHAT DO YOU MEAN MIX?" I said any bagel you want. After that I asked for a tub of cream cheese. The worker showed me a medium size, I asked, "May I have a bigger one?" He goes, "A BIGGER ONE!!!?!!" I said yes Im feeding a bunch of friends right now, what is the issue?" He goes, "Well you are the one who is paying." WHAT?!! I said this is very unprofessional and left. What a nightmare of a bagel shop. I went somewhere else instead. No wonder no-one goes here. This worker should be let go asap read more

Friendly family owned business reasonable prices and amazing bagel - my favorite is the cream cheese and salmon locks

My go to for my Taylor ham sandwich! We live right down the street from them so we've been a customer for a while! Huge selection on sandwiches and breakfasts. I highly recommend them! read more

I tried this place twice and had two completely different things so the playing field of this review is pretty even. My coworker said this lunch place was ok and we wanted to try something different so we stopped in for lunch. A few patrons and workers, not too busy for lunch. I tried the cheesesteak special basically was just a dry, tasteless cheesesteak and was not good. They served it with fried sliced potatoes, like a italian french fry you would cook with eggs and peppers, those were decent. The second trip I had a Taylor ham, egg and cheese and it tasted it a lot better but later on that day I got sick, I can't pin it to that sandwich but I will say I never really get sick, let alone from food and I didn't eat anything else that whole day. Prices and people are fine. I hate the parking lot too, it's like a death trap pulling in and out and just a bad setup. Overall not great and I will not be back for a third time. read more

Went in and seemed like a nice place. But then had to wait like 5 minutes for someone to come out and help me. I asked how much for a dozen bagels. Make tells me $8.99. So I get a mixed dozen then a tub of cream cheese and comes out to almost $12-$13. I said wow ok. Then I give him coupon for 50% dozen bagels. He gave me so much attitude."you have to tell me you have coupon before I really ring you up. I said you did to fast. Well that's not my problem we work fast here. " NOW he tells me it's $12 for a dozen. I'm like you just told me $8.99. No that's a special we have after 1pm. So why did you tell me $8.99... I didn't ..... ooook now he charges me an extra $.50 to use debit/credit card. Wow that's over and come home. Bagels are hard and a few are very doughy.... never go back to this place again. Such a rip off.. read more

Better On A Bagel - Bagels Near Me - West Paterson, New Jersey

One bagel (which now appears smaller) with a thin smear of cream cheese: $3.75. I think that's ridiculous. I won't be returning.

This place is great. The food is great, and you'll never run out of choices from the extensive menu. And anyone who thinks the service is poor, is off base. I have never seen the employees be anything but friendly and professional. The only time I've ever witnessed anything even approaching attitude from any staff is when customers act like an ass. And even then, the staff shows remarkable restraint. If a customer can't realize that the staff are just hard-working people, maybe they need to lose their attitude. read more

Better On A Bagel provides large, fluffy, crispy bagels topped with a liberal amount of cream cheese or butter. I've sampled their everything, garlic, and cinnamon raisin bagels and enjoyed each bagel. The bagels taste fresh and are reasonably priced. read more

A real gem. Best bagels and beats a highly rated NYC bagel joint. The chewiness and crust are perfect and a good amount of toasted onion and garlic. The meal combos are a great value and they just do a great job putting out quality food and prices. read more

Friendly service and a good tasting bagel.i just had a bagel with butter. It was fresh and they were generous with the butter...worked for me! read more

Good old fashion, mom & pop, bagel shop. No frills, but the service and quality are always great. The everything bagels are the best I've had. It's nice to see a local small business doing well. Robert, the owner, is always very nice. read more

The bagel was pretty good. The place needs a renovation. Not sure if it was clean or just old and beat down. I remember lines out the door 20 years ago, not anymore. read more

It's an older place bagel shop ran by younger folks no frills bagels and so is service and quality. Don't get me wrong it's not terrible but don't expect any wow factor here. read more

Eh. The place is average. Didn't particularly care for the damp smell inside. The bagels were fine. Nothing to brag about in my opinion. I had high hopes as it was my first time there. Not sure if I will rush back. read more

I eat the same thing every weekend so I can't really review the menu with honest input boring eater lol. If I do change it up I have two go to items so still can't say much. It's always good, the wait is never bad but the parking id's not the best but not their fault. Place is old but clean makeover would not hurt. Staff is always friendly and the young ones behind the counter sometimes make me laugh but hey they are working for living. It's usually the same main guy always and he is fine, just get to know him. Biggest problem is they run out of bagels and the selection becomes slim pickings as it gets later. They don't make micro batches of a dozen because when it's out, they are gone. Overall I like my food, the place, price is good and the bagels are good. Always has business so something is right. read more

Better On A Bagel - Bagels Near Me - West Paterson, New Jersey

Ok, so parking stinks. 5 businesses have to share like 10 spots. The staff keeps the place clean, but it needs a facelift. The place looks a little old. Tables and chairs are on their last leg (pun intended). And it could use a woman's touch. Kenny, who handles the front area, is fan friggin tastic! He's fast! And even when it's busy, he doesn't lose his mind and remains pleasant and funny. However, my order is frequently wrong. I basically order one kind of breakfast sandwich, taylor ham and egg on a round roll, salt, pepper, ketchup. I very often get a sandwich with cheese, and I joke with the staff about it, but they know me now and still the order is wrong. The food (when it's right) is good. Nothing stands out. It's a bagel and sandwich joint. It's a small place so my advice is to order to go, but, check for that cheese, lol. I come back because the food is good, the price is right, the staff is friendly, and it's convenient. Tell Kenny I sent you. read more

My #1 bagel 'go to' when I'm in Jersey! Now that I live in Phx I make a beeline to Better on a Bagel every time I go back to NJ. Yes, Jersey knows their bagels, but this place goes above and beyond a bagel shop, with their breakfast specials -- which include delicious fried-to-perfection potato coins -- and their lunch specials which are even better. For breakfast, you know I always order the taylor ham, egg and bagel special :) For lunch I always go for a special. The grilled chicken and broccoli rabe is my fave with everything else running a close 2nd. As you can tell -- I love this place. read more

I got an everything bagel with Taylor, egg and cheese. The bagel itself was perfect and delicious! I prefer a bit more Taylor ham, but it tasted good. I gave it 3 stars because The man behind the counter was not friendly and a bit rude. He seemed miserable and angry. It was quiet in there and the customers were being polite so there was no reason for him to be disrespectful to his customers. I'll go back but if his attitude gets out of hand I won't be giving him my business anymore. read more

Apparently the owner does not need or want my business anymore. I walked in Friday morning about 7AM, there was one customer leaning on the pole and the owner was over the register, punching numbers. I nodded to the leaning guy and stepped to the register and said "Hello" to the owner. No response, not even a look up, then a quick glance, said nothing and then he turned around and went through the left double doors. I, thinking he may not have heard me waited 5 minutes, maybe to order, maybe to confront him on his rudeness, as my fuse was lit, but he never came back out, no one came back out. Since I was on my way to work with limited time, I left and took my business to a different store. Sad, as I have been going here for a few years, at least 4 times a month for a breakfast sandwich. All my dealing have been with the employees, who are friendly and make a passable taylor ham sandwich. However, I will not give money anymore to a rude unprofessional owner. If your business is not attaining the profits you desire, get a mirror and take a real, long, hard look, the problem lies within yourself. Do the area a favor, sell the business to your employees. I'm on a bad roll, pun intended, with local bagel places, 0-2. Avoid Better on a Bagel, as there many similar options close by, with no attitude. Sure wish Max's was closer. read more

This place is super quaint & cute. Stopped by on account of a plentiful work staff needing fuel. Came with my friend & felt super apprehensive due to a lot of reviews talking about how rude the owner or whoever he is, at the counter. We ordered ahead to make it more convenient. The food was pretty okay, borderline good- definitely buy during the 1/2 off deal though. It's not worth it otherwise. read more

Thank you Yelp for saving us!!! Running errands Woodland Park, we were all hitting the danger zone for hunger so I pulled out my yelp-super-power and found Better on a Bagel, which turned out to be a great little bagel place, in everyway a bagel place should be. The whitefish salad is top-notch. Comfortable seating. read more

I am not a native north Jersey/NY-er, so my bagel experience has been limited. However, I have been back to Better on a Bagel about 5 times and thoroughly enjoyed each visit. The bagels themselves are big with a crisp exterior and rich, doughy interior. The customer service is casual and friendly. Regulars are treated as such, but even though I'm there weekly, I was still a valued customer. read more

One of the employees sneezed into his hand and still continued to handle bagel orders

Great bagels good food ,hand rolled bagels.finally a bagel that has a crust and soft on the inside .The best bagel I ever had.

the bagels are great, the service is terrible there's a fat bald guy that looks like he hates he's job, he's always by himself and a bad mood... Will never return there, I'm with manhattan bagels now, way better customer service read more

Local place I go for breakfast sometimes and I enjoy. They have a great breakfast sandwich deal and they are pretty fast with their service

Week old oil that fried my "homefries" wasn't edible. Whole wheat bagel is obviously not what he heard on the phone because that's not what I got. Owners overall attitude is horrible. Rather eat out of the garbage read more

We had bagel and cream cheese today for the breakfast and breakfast special. It was so yummy fresh like Home made. It was healthy too. I definitely recommend this ok for the breakfast. read more

Went back again because I was in the area with the same co-worker. Very disappointed. I wanted cracked pepper turkey and American cheese on a bagel. They were out of cracked pepper turkey. I than ordered a smoked turkey and American cheese, no mayo, on a plain bagel. I received a turkey and American on a roll swimming in mayo. I know I told him at least 2 or 3 times I wanted it on a bagel. When he rang me up, he accidentally rang me up as $112.00. The place was a bit dirtier with napkins under our table as well as a plastic coffee lid under the leg of the table so it wouldn't rock back and forth. They didn't have their "A" game today. read more

The place has ok bagels and ok prices. What kills it for me is the owner of Better on a Bagel. The most miserable and rude guy I have ever met that runs a business. Expect to be on his time when you go in to order. Ive seen multiple times this guy yell at customers and talk to them like they are dumb when asking a question. Ive been there probably 15 or so times because its so close to my house but I cant stand the attitude anymore. Really only went there because its local. Only reason this place is still in business is because theres is literally no other bagel places in the woodland park area unless you want a dunkin donuts bagel or to hop on a highway and drive 10 minutes away. Never going back again. Ill drive 15 minutes outta my way to go somewhere else. read more

Bagels are sub-par if at best. Prices are normal. Nothing special about this place. There are a dime a dozen here in Jersey.