Integrity was selected as John were clearly the best in the quoting process!…read more He used a drone to give us a visual of the entire roof, and then was the only one of 5 potential vendors to climb up in the attic to look from underneath the roof, as well as look up into a crawlspace, thoroughly explaining why Malarkey was the best shingle, and the Integrity advantages in process and warranties that are significantly better than other companies. He also worked with us when the total price was higher when we included new gutters, getting us to the price we wanted to see late on a Friday afternoon to effect a quick smooth contract signature process. Integrity was able to provide turnkey services that included a skylight replacement, some painting\caulking of gable boards before the new gutters were installed, replaced a lot more roof boards than expected due to venting issues we were unaware of, and had all Integrity employees in company trucks, except for the gutters, which John had identified as subs that were also very professional and fast. Bella was also excellent in coordinating our requested timeframe due to visitors. Alex then took over as the Project Manager with excellent communications on the process and updates throughout the project that went amazingly fast, with Jose's professional\courteous crew knocking it off in just 2 days by working late when was expected so we didn't have to worry about wet boards\leaks under our underlayment\new shingles. Jose also communicated really well, accommodated our cars needing to get in\out and his crew installed a lot of new boards that weren't expected due to an unknown venting issue. Alex effectively communicated what Jose was seeing, but they just didn't do the many additional board replacements in the short timeframe through their hard work, but had the knowledge and expertise to fix the root venting issue, by adding bird block vents to enhance the ventilation to prevent future issues. This experience reinforced our confidence that selecting Integrity as clearly the best company through their literature, significantly warranties and we have the confidence they will be around if we had any warranty issues, where most of the other options were either further away or smaller operations that who-knows if they would be there in the long future. The only thing that did not go perfectly was that despite originally covering our plants as the old roof was removed and doing a great job on clean-up, two of our boxwoods had something come down on them that severely browned one and created an unsightly patch on another , which was never explained. The contract noted this as a risk, that Integrity was not responsible for, but it seemed that either covering them longer during the process or avoiding whatever was sprayed or fell on them, would have stopped the problem. However, we were so pleased with the overall job, top quality work and materials used, if that was the worst thing that happened on this large job, we were still very happy and fully recommend Integrity!

Asked Integrity Roofing for a quote for a roof leak so we could get going on the repair. Every…read moreintention to use them. Their estimator came out and told us he would give us the estimate "over the weekend or by Monday." Didn't hear from him or the company for two weeks. We called and double-checked our email address with the office, and let her know we never received the estimate. Still no estimate, and it's been nearly a month. We've moved on.