We had our house built 19 years ago. Our builder installed Andersen Series 200 windows…read more Over the years our bathroom window started leaking air. I spoke to a carpenter that has done some work for me in the past, and he suggested I talk to PC as they are a Andersen distributor. Stopped in PC with the idea I may have to buy a replacement window. I spoke with Sandra McClure and explained what was going on with my window. Once she narrowed down the exact model of my window, she took me to their window showroom. Ms. McClure pointed me to the Series 200 Andersen window and asked if that is my window. She was right on the money. At this point she starts disassembling the window so she could show me all the weatherstripping and gaskets. She showed me each one I should check. At this point we go back to the sales desk and she prints out a full schematic of my window and highlights all the pieces I needed to check. I had volunteered I thought I may have to buy a new window. Throughout our entire conversation she said I have excellent windows and she doubted it needed replacing. She kept saying she felt sure my window could be repaired without too much trouble. Additionally she stated any parts I may need she could get them for me. Not one time did she try to sell me a new window. I did ask for a quote just in case my worse fears were the case. So, I come home and start taking my window apart. Two of the main gaskets that seal the windows together are somewhat adjustable. I gently adjusted the gaskets and the window quit leaking air. Now one final small problem. As I was trying to tighten up the window latch, I stripped out the wood casing. So I call Ms. McClure and first thank her for her excellent guidance. Then I explain I stripped the screws on the latch. Yep, she had a fix for that too. Worked like a charm. In these times of less and less customer service, Ms. McClure and PC provided excellent service. You can bet if I need anything window related, I'll buy it at PC.

We went into New Albany location a few weeks ago to look at whole house window replacement…read more A fast speaking young man showed us the options (luckily we did our own research and have done windows in a previous house). He was only moderately interested as he told us his specialty was "historic" preservation (sorry our house is only historic to our family). We were told we would be called to set up a visit for measurements followed by a quote. After two weeks and no call my husband called the store and was told we would get a call (last) Saturday and still nothing. Guess we'll move on. Would like to use this side of the state line, but what can we do. As Julia Roberts told the snobby salesgirl in "Pretty Woman" -"big mistake" as a kitchen and bathroom total renovation is to follow.

Made an appointment for 1 pm today with Jeremy to repair 2 doors, and he called to do the repair…read moreover 2 hours early. I let him know I can't do that early, and he was extremely rude, giving attitude. He kept saying he had nothing else to do and needed to come now. I said I need to keep the 1 pm appointment. He said he might be there or he would try to be there. I said you can either be there or not so which is it. He said I can't be there and told me to call the company if you have an issue with it.

I had a great experience at Willis Kleine with a recent purchase of an amazing bathroom vanity. In…read morethe showroom, Barbra and Zack were incredibly helpful, knowledgeable, and polite. They went out of their way for me in getting exactly what I was looking for. Besides exceptional customer service, the showroom had an impressive array of high-end fixtures, unique to Louisville. 5 stars

I'm here at the door and it is closed and I have 10 minutes. I ran from work after I got off at 330…read moreand just need to LOOK at a few tubs to know what to place an order for in my new bathroom. I called and they unlocked the door for me. They have 4 tubs on the floor, but to pass on the sentiments of the lady that works there, you can't afford the really big one because that brand runs from a low of 5K to 8 or 9K. So don't bother even looking or you will offend her. Not sure how she gets to judge how much money I make to basically say I can't afford it lol! I most certainly can and I just might buy one and walk in with my sales receipt from a DIFFERENT VENDOR just to show her. Because I can be petty like that circa Pretty Woman, "Big Mistake! Big!" In my Petty Bisch Era! Ha!

Millers Fancy Bath and Kitchen is the most wonderful store! All of the employees working were so…read morekind and caring towards their customer. I would absolutely recommend this store just because of their beautiful showroom and their loving employees.

Buyer beware! I made an appointment to get an estimate for replacing 14 windows and a palladium…read morewindow. Sales rep was on time but I indicated I had a time crunch....3 hours later we got to the estimate..... an estimate for $54k. But if I agreed to purchase right then and there it would be $45k. And there were strings attached.....give 5 star reviews on multiple sights. When I said that was too expensive he made multiple other offers, finally saying $100 less than a comparable offer. Yeah, right. I was not going to decide that day. The next day an email, 3 phone calls indicating they had other deals available. I blocked them. Their pricing strategy is beyond irksome!

Terrible estimates. Your estimate was 50 percent higher than my neighbor who used you.This company…read morepreys on old people and tries to screw you with s high estimate. Came down twice on price after i told him to leave. Owner called me the next day and even came down lower0. This company is just like bath fitters they gave my parents a $20,000 estimate and my dad told him to leave and the next day they called him just like windows plus did and told him they could do it for $10,000. They try to screw you as much as they can so be aware and use other companies out there yhat have a set price.

Thank you Jessica for all your valuable suggestions, creative design and helping me through the…read morewhole process from beginning to end. You were professional while making me comfortable and able to ask all my questions. you listened and not only answered but gave me options and suggestions which made my kitchen and 2 bathrooms look amazing. Every step from choosing cabinets through installation was wonderful experience. Thank you Barber Cabinets and Jessica King. Lola Hineman

Kirby thank you and your staff for hanging in there with us during the Covid time to get our…read morebeautiful bath room and living cabinets finished ! Now we can sit back and enjoy the nice work you did for our family at our house. You also did our awesome kitchen 3 years ago, thank you for your hard work and trying to help us during these trying times. Til we meet again !

They did awesome job on my bathroom remodeling. Definitely recommend them! Absolutely love my new…read morebathroom

great value service and selection, great store i highly reommend you visit here,…read more great group of guys

While all the other staff were diligent about wearing masks the owner was not. He came very close…read moreto us and I asked him to put on a mask. He replied , "you're fine because you're wearing one" I said actually "the science" says we both need to. He said that he would put it on a little later but did not (although initially we saw him relating to customers with it on). It was sticking out of his pocket and it was clear that he did not appreciate me asking to put a mask on. I was very disappointed as we have had good experiences with this business in the past.

I would love to give a 0-star review if possible…read more I contracted YayVisions to install an in-ground basketball goal, including excavation, concrete work, and assembly. The manufacturer specified that the installation required a 20" x 20" x 48" deep footing using 22 bags of concrete. I reviewed these requirements with the contractor beforehand, and they assured me the installation would meet the manufacturer's specifications. When work began, they had only dug approximately a 2-foot-deep hole before I needed to leave. Prior to leaving, I specifically reconfirmed that they would continue to the full 4-foot depth, and they confirmed they would. About five minutes after leaving, I checked my security camera and saw they had already begun pouring dry concrete into the hole. I immediately contacted them, and they claimed they had already dug the hole to 4-5 feet deep. Given the timeline, that explanation was clearly questionable. They then sprayed water into the hole, set the anchor plate, and left shortly afterward. When I returned home and inspected the work, it was apparent the installation had not been completed according to the manufacturer's specifications (the footing wasn't even square and the anchor plate wasn't anywhere close to centered). Before escalating the issue, I independently evaluated the work by calculating the approximate footing volume based on both the amount of concrete used and the volume of excavated dirt. Both calculations indicated the hole was likely only around 2 feet deep. I contacted the goal manufacturer, Mega Slam, and they advised me to first give YayVisions the opportunity to correct the issue. Unfortunately, instead of addressing the concerns, the company repeatedly denied any wrongdoing. They stated they used only 8 bags of concrete and claimed that amount was sufficient, despite the manufacturer explicitly requiring 22 bags due to the size and weight of the basketball goal. The manufacturer confirmed the installation was inadequate and could create a serious safety hazard, including the possibility of the goal failing or tipping over. Ultimately, I hired another contractor to remove the original concrete and reinstall the footing correctly. This process also confirmed the original installation was significantly undersized. The actual hole measured approximately 13" x 17" x 25" deep and tapered to a point at the bottom -- far from the required 20" x 20" x 48" square footing specified by the manufacturer. I've attached photos so others can evaluate the workmanship for themselves. Based on my experience, I cannot recommend this company. The work did not meet manufacturer specifications, required complete replacement, would have resulted in a serious safety risk if not corrected, and raised serious concerns about both workmanship and honesty throughout the process.

Completed installation of my television in no time and even took the time to show me how it worked…read more Very professional. Highly recommended