It takes a lot (good or bad) to take the time to write a review. This is a great one. I have a…read morebrand new vehicle and have had window noise in the drivers door since day 1. Took it into Labadie's in Bay City 3 times!!! They never were able to fix it! Took it to Garber and guess what? No more noise! Brent was a great Customer service agent and the whole order was handled so well. I know where I am going from now on!!! Thank you Garber and Brent.

Recently bought a 26 Chevy Z71 from this dealer. James Earnst was my salesman . He assured…read moreeverything went smooth and my buying experience was amazing. Thanks again James!!!!

This is probably the most unusual five star google review that I have taken the time to do. But I…read morefelt it was worth it for anybody else who has the distinct pleasure of working with this young man. Tyler Bowen is an exceptional, fair, honest sales person. I would highly recommend working with him on any vehicle. He is also knowledgeable, kind and listens well, truly wanting to work with you, so you're just as happy as he is with the sale. I find that highly unusual in this day, especially when buying a vehicle. Unfortunately, the vehicle that I was considering sold before we made a decision. The one decision I have made, and will stand on, if I ever buy a vehicle from Feeny Chrysler, it will be with Tyler Bowen!

UPDATE: After being told I would get a call back by 1:30 Mike called back at 6:20. No apology…read morewhatsoever. He tried to justify it by saying he "had to run the sales floor." Which raised the question of why Feeny would have a sales person intervene in a service matter. Well, it's because his service staff is apparently so fragile that interacting with me is just overwhelming. When I reminded him that I was just following the instructions given by HIS service department and that my truck could pull me into traffic he couldn't care less. He told me to take it to another dealer and I reminded him that I spoke to three within a 50 mile radius and all of them said that because Stellantis corporate had intervened they would not clean up Feeny's mess. He then told me that the alignment was "within specification" according to the service manager and when I asked why it was okay for Feeny to ignore the instructions they gave to me he said he was not there when the instructions to return if the problem persisted. Not only is that not an answer but shows what cowardly liars Feeny staff are. When I asked direct yes or no questions he refused to answer then told me to go get it aligned privately and "Chrysler would pay me back." At that point I knew he was patronizing me and just looking for a way to get off the phone. Needless to say Mike got the verbal berating he deserved. I am still in contact with Stellantis corporate and will be seeking legal counsel. Bob Feeny, you should be ASHAMED. UPDATE: The factory over tightened the front end components on my 2024 Gladiator. After a week in service and a replaced tie-rod I was advised to drive it until it reached over five thousand miles to see if the new parts would "settle in." Was told to reach out to the service department if it was still pulling to the left and it still is as you read this. Because Feeny is still butt hurt from my reviews on both Yelp and Google they refuse to fix the issue. I have reached out to three other Jeep dealerships and all of them have told me the same thing: It's Feeny's problem and they want nothing to do with it. I have also spoken to Stellantis customer service who told me that Feeny cannot refuse services covered under warranty. After speaking to the service manager Nate, I was forwarded to Mike who I'll assume is the GM. Mike accused me of being rude to Nate which is a flat out lie. Never once was I ever rude to him and actually told him I felt bad that he was forced to contact me about something he just became aware of. I was also accused of being mean to Lance, which is also false. If you read my previous reviews you'll see I pointed him out as the one of the few exceptions that did his job well. So because I embarrassed Feeny and Quality Truck Accessories (which Feeny owns) with the truth they have no problem leaving me in a dangerous situation where my vehicle can pull me into oncoming traffic. You should also note that their one star reviews outweigh their positive reviews. So it's not just me. I guess because they are located in one of the wealthier cities in mid Michigan they're used to people just accepting their absurd overpricing and labor rates, as well as having to argue to arrange for a loaner, which by their own admission from their transportation specialist is a constant fight between sales and service. Simply put, they don't want to add another loaner to the fleet because it'd cost them more, so it's easier to just keep people waiting and their own staff fighting amongst themselves. The work I need done is covered under warranty, and that's a good thing. I can't imagine what they'd attempt to charge if it wasn't.

I have to say thank you for always looking out for your customers even if we are no longer able to…read moredo business because of distance. I bought my 2010 Ford Escape from Midland Ford in 2009. I always had it serviced there until I moved out of state in 2012. Recently while living here in Phoenix, AZ the Escape just about quit and I towed it to the nearest Ford Dealership. They pulled one code and gave me three options. !st was to trade it in. 2nd was to replace engine at the cost of $6500 and third was to write a blank check because they would have to tear the engine down until they found the problem. And there is no idea of how much that could end up costing. I called my good friends at Midland Ford and told them the code and they knew what the problem was. I towed my vehicle off the dealers lot and took it to a local business and they had it running within 8 hrs at a fraction of the cost. Midland Ford Service Dept is still #1 for me.

I purchased a vehicle from Midland Ford Lincoln a few months ago, and while I'm satisfied with the…read morecar itself, the sales and customer service experience was absolutely unacceptable. This dealership demonstrated a complete lack of professionalism, transparency, and customer care from start to finish. The Sales Experience: We were pressured to make quick decisions due to the vehicle's "popularity," yet experienced constant delays on the dealership's end; waiting for cleaning, scratch repairs, and a sensor replacement (delayed further because the wrong part was ordered). When it came time for us to finalize the purchase, suddenly the urgency was all on us. We were told there would be no room for price negotiation because the dealership had to cover the sensor repair out of pocket, despite our sales representative initially assuring us he would work with us on pricing. Lack of Transparency: The finance process was particularly frustrating. I had multiple conversations with the finance team about our budget and rates, but during the final signing I was blindsided with optional insurance products that were never previously disclosed. The excuse? "There was no great way to show you this information without you being here." This is simply untrue in today's digital world. Information could have easily been shared via email or phone in advance, rather than putting me in a high-pressure situation at the signing table. No Vehicle Orientation: To top it off, we received absolutely no vehicle walkthrough or feature orientation. We were simply handed the keys and left to figure everything out ourselves, a final insult after an already disappointing experience. The Worst Part...Complete Communication Failure: What truly sets this experience apart is the dealership's total failure to respond to my concerns. Days after the purchase, I emailed a formal complaint through their website contact form. A week later, I submitted the same information through a customer survey. Two weeks after that, I responded to a follow-up survey specifically stating I had received no response to my complaint. A full month later, I finally received a text from someone wanting to follow up, asking me to message back if I still wanted to discuss the issues. I have now texted back twice with no response. This company has zero communication skills and lacks any real customer focus. The pattern is clear: they're only interested in closing the sale, not in building relationships or addressing concerns. "This is how it's always done" was the response to my concerns during the purchase; apparently ignoring customer complaints afterward is also "how it's always done." I cannot and will not recommend Midland Ford Lincoln to anyone. Save yourself the frustration and take your business elsewhere, where customer service and accountability actually matter.

Very friendly, and will not rip someone off. Thank you. My service was estimated to be $200…read more but charged only $175. because it was less work than thought. Never had that happen to me anywhere, in fact its usually higher than estimated other places.

From the owner: Welcome to Auto Innovations. A local, family-owned, and oriented Used Car Lot and Detail shop. Be…read moresure to visit our virtual showroom of inventory available for purchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle. We are located at 4007 Isabella St and are available by phone at 989-486-1362. You can also get driving directions and hours of service from our user-friendly website. Auto Innovations is a small - locally owned business just wanting to keep our customers happy and coming back. We are also a full-service detail shop. We use the latest products, high-pressure power washers, steam extractors, and the knowledge of our employees to make sure you will be happy with your detail. Please see our website, then click on detailing for pricing and info. We hope you will give us a chance to Detail your vehicle, Camper RV or trailer. We will do our best to make sure we give you a great deal on your next used vehicle, and top to bottom front to back, we will do our best to make sure your vehicle is clean and looks as new as possible when we are finished

Purchased an suv, Wonderful experience vehicle is extremely…read moreclean and well looked over. Anytime I call about any worry they take care of me so it's nice to know you're in a good hands. Very honest and would recommend to anyone.

From the owner: At Certified Auto Sales we offer great vehicles at great prices. We are a CARFAX dealership and you…read moreget a free history report on every one of our vehicles, we want you to know the complete history of the vehicle before you buy it.

This company has an unusual collection of cars available. They are in excellent condition and…read morereasonably priced for what they are. It is very great to find a shop with these types of vehicles.

excellent service and experienced in European cars, which is rare to find in Michiganread more