Without a doubt, the place to go when you have a problem! Very rare these days to find a place that…read moretreats you like they do. They retrieved over 116GB of photos and 180GB of video from my damaged hard drive. Installed a new/faster one. Gave me back a "like new" - "even better" than what it was when I purchased it new. Great communication, very organized, fare prices and quick service... Thank you again!!!

5+ Stars for them! I lost access to my files, and they backed up all my data, restored my profile,…read moreand then moved the backup data to my own backup drive. For very little. I was desperate to retrieve my data and was at their mercy. They were wonderful.

I have been working with The Network Support Company for quite some time now, and I couldn't be…read moremore pleased! Everyone that I have spoken to has been very knowledgeable and friendly. I really enjoy working with TNSC and highly recommend them.

Upon discovering my hard drive was failing I reached out to John. He diagnosed the problem, offered…read moreme three options (repair and upgrade, build a new system or buy a new system) and we decided to go with the repair and upgrade. He replaced the hard drive and increase the ram and storage. My computer is quicker, more responsive and John also set up all my apps like photoshop etc. I'm very happy with how it worked out. Highly recommend John at exaLink systems.

John is quick to respond and extremely punctual. I had a few issues with a work laptop and he…read moreguided my to a better and more affordable replacement than the big box store. John has also now built me a gaming laptop that is flawless.

My current set up at home is a little complicated, at least for me - modum/wifi router in back…read morecorner of basement in a box in the wall. A second, separate router upstairs because we didn't have a strong signal. Plus with the way the house is wired, it even took the cable guy a few hours to get us up and running when we moved in. Needless to say, I was excited to receive a set of eero wifi devices (1 pro plus 1 beacon) as a gift. Never having dealt with this mesh wifi network, I had a few questions about how I could set up this new eero system and how it works in general. Plus wanted to figure out if it would be a better/stronger signal than the current set up. Both my husband and I have been working from home, so we need a reliable signal, especially having to use Teams for all the meetings. When given an option, I always would rather go to a small family run business with a great reputation then a large corporate one. Luckily, I had a friend from high school that happened to own a company that helps with things like this for home owners. Even though we might be in IL, Louis was able to answer my questions and ensure I could set everything up. He provided quick, friendly service over the phone. Everything is up and running now, and the wifi from the eero is great. Want to say a big thank you to Louis and Incision Network. I would recommend his business for any personal computer needs. If I need any assistance in the future, I know who I will be calling.

I contacted Lou to wire our house with ethernet cabling so that we would have several internet…read moreaccess points throughout our house without having additional wifi. Most people aren't aware of how sick all of the wifi is making us. Lou is very friendly and seemed very knowledgeable about what I was requesting. However the job turned out to not give us what we wanted. He sold us a package of wifi routers that all rated very high on my RF meter, something he assured me wasn't the case and when I sent him the video of my RF meter reading, he never even responded. Lou also assured me that the products he sold me had the ability to be turned on and off, this turned out to be false info and so we have a new system that is WORSE than our old one that I hired Lou to help us make safer and better. When I sent him a text message stating we wanted to return the products, he also never responded - and later said I was "stringing him along" trying to avoid paying his invoice, which completely false. He also initially did a very sloppy job, my husband was horrified when he saw it and insisted Lou fix it as much as he was able - Lou did make several improvements but we still had to spend 300$ patching and painting around the large holes he drilled (it was not explained to me how big the holes would be and how much the wiring would show.) Lou might be great at doing wifi but it turned out that he did not know a lot about a wired system. The worst part of my experience though was in trying to communicate with him about all of this in regard to settling our bill, he went several weeks without even responding to me and then claimed that I was stringing him along and threatened to send me to a collection agency. I'm sorry, that's simply acting in bad faith. I paid the bill in full, rather than deal with the situation any further but I will never work with Lou again.

Mike is absolutely fantastic. He got back to me right away and knew how to solve the issue within…read moreabout 30 seconds. If it was not for me, I think he would have solved it in less than 10 minutes. He reached out to me and was willing to work around my schedule, patiently working with me when I had time. Mike knew just what to do an solved the issues remotely. We had a problem that involved my computer and my son's, and Mike solved the both. If you are looking for someone who solves the problem quickly with expertise and confidence, Mike is your man!

The quicktex response was excellent. I had a mail problem and he fixed it in under a half hour…read more Excellent service and very professional. PT

great service and expertice and was always able to acomadate…read moreme to get the work done to keep my bussines going

Called with an issue in the morning. Went through what was happening on the phone and they were…read morepretty sure of the issue. Dropped of our computer at about 11 and everything was fixed by 3. Fast, professional, courteous and reasonable priced. Plus a one year warranty on the work. Can't ask for much more.

Jack's the best. So dependable and friendly. Go to him for…read moregood service. Does excellent work and very reasonable.

Hi everyone; I've never met a computer-God before until I was referred to J&J Computer Works…read moreowner/operator Jack! He is indeed a Genius with technology. Here's why: I own an Apple iPad. Have had it for 5+ years. Loved it, however, because I set it up at an former workplace, my email address/password no longer existed. AND, I forgot the user name and password. Therefore, I couldn't gain access to use the iPad!! OK I thought, I will call Apple Support, which was done. For 3 bloody years I fussed with all of their antics in their tech department with no less than 3 different senior engineers. None of them could tell me how to get access, break into it, change password because the old email address was no longer in existance. Nevermind how much useless time I spent with those BoBos who told me they definitely help me----WELL THEY COULD NOT!! Their advice: Buy a New iPad!! Along came a mutual friend of me and Jack. She advised me that Jack could fix ANYTHING. He took the iPad and in just a few days, I was sitting in amazement that I had the iPad back just like new, working like new and performing like new! He is a wizard, a God, a Genius and an all around Great guy. Don't go anywhere else, ever. Please stop in to J & J Computer Works and save your money, get back your technology like new, and thank me for years to come. You will also thank Jack for he deserves all your business. You will become his loyal customer once and for all. Hail Jack!!! You Rock........... Ms. D. S. Hulien

We went to Computer Works with our desktop and laptop. Both were slow and needed upgrades. Adam was…read morevery helpful and honest explaining our options and offered solutions to keep the cost down. We were very pleased with his advice and the cost for his services was very reasonable. I highly recommend going to Computer Works for your computer needs.

Just stoped with my broken iPhone 7 very nice and…read moreprofessional guys Fix my phone in 15 min look like brand new phone and I got 6 month warranty:-) Defiantly will come back to visit them again