I had 9 windows and a sliding patio door replaced. The quality and materials are great and look good. The installation wasn't great. No attempt to contain dust blowing in while there was not a window in the opening. The installer had to remove a granite window sill because the window wouldn't fit otherwise. They were just going to haul it off and I had to rescue it. I understand they didn't have the tools or skill to cut it to size, but this was a piece of the slab used for my kitchen cabinets and quite expensive. I will have it cut to size and refit it. They trimmed the exterior of the windows and door with unfinished rough hewn cedar. So now I have white windows with raw wood trim on grey siding. So now I have to go out and paint those to complete the job. Sorry, but in my opinion, this job was not completed properly. read more

They asked for money up front with no guarantee they would complete job , and didn't appear to be established.

This is the second time I have used this co. First for windows then new patio doors. Last week they sent Albert to install them. He was so patient with questions I asked and said installing doors was his favorite. He is a perfectionist and would check and recheck everything. I was so happy with his work I called everyone I knew. Try this company and ask for Albert when you need new doors! read more

Love our new windows! What a difference they make in the appearance of our house. The installer Cesar did a great job, so polite and made sure everything was done to our satisfaction. We recommend The Window Source to anyone needing windows. They were outstanding to work with. read more

We appreciate the excellent customer service and help with our broken window situation. I would highly recommend The Window Source. Martin

Less than a year after having a new patio door installed the lock lever snapped off. On Monday, November 26th I called the office and talked to the office manager (OM) and let her know what had happened and requested that someone come out to fix it as it was under warranty. The OM understood the urgency but told me that they wouldn't be able to have anybody out until Tuesday or Wednesday but it was on their schedule and an installer would be calling me to set up a time to come out. Tuesday came and gone and I called again Wednesday around noon because I still hadn't heard from anybody. The OM again assured me that someone would be calling soon to set up a time and it would be done that day or at the very latest Thursday. Wednesday ended with no call and Thursday ended with no call. Friday morning, I called again upset because both my wife and I work and we have to make arrangements to have someone at the house to let workers in and not only did the field crew not call or show up, but they didn't have the decency to call us to let us know it wasn't going to happen at any point. Again, the OM assured me that someone would be out that day for sure and she would let the field crew know that this needs to happen that day. Around 2pm an installer called my wife. My wife had not been part of any discussion before this so as to why he called her I do not know. The installer was very rude and had an attitude toward my wife and then tried to arrange to come to my house on Saturday. My wife agreed just to get off the phone with him. After my wife told me this I was livid. I called the OM trying to figure out what had happened and why they wouldn't make it out that day (Friday). Again, the OM told me that wasn't right and she was going to get them to get out here that evening. The OM even called my wife to get her story as to how the installer had treated her. I had hoped this was the end of it but I get a call from the OM at 4pm and she tells me that the installer had "just got off the phone" with my wife and they agreed he would come out Saturday. This was completely untrue. The installer was referring to the 2pm phone call to which I had already talked to the OM about and she told me they were going to get out there the evening of that day, Friday. My wife later told me that the OM tried to guilt my wife by telling her that if the installer came out that Friday, then he wouldn't get home until late. But we never demanded that they come out a certain day or time and if they were concerned about the installer getting home late, then why tell us it would be done that day? Time and again we were told one thing and then stood up with no warning or heads up. I ended up telling them to just take us off their schedule because I no longer have any trust in them and if their installers are going to have an attitude and be rude then I don't want them in my house and around my kids. I will never do business with this company again and I would not recommend them to anyone. To get so much frustration and grief over something I know will only take 10 minutes to fix is beyond me. I don't like being unable to lock my door to where anybody can come in and to where my 2 year old son can go out at any time but I understand that you can't just drop what you're doing and run to my call. What I don't understand, is how you can tell me something and not follow through over and over again and not have the decency to call me when something comes up. I am left with the impression that this is a dishonest company that will tell you whatever they think you want to hear but do whatever they want. read more

Nice company! Chose this company because of its great reviews. Keith is great to do business with. Everything followed up by email and just very professional. Would recommend! read more

I've had The Window source install new windows at two locations and I've been very pleased with the results. They are nice windows and I was impressed by how quickly the installation went. On the negative side, however, I got stood up two times in a row. The first time, it was because the install was scheduled on a Saturday, which is not typical, and the guy with the key to the warehouse wasn't informed that he needed to be there to open up. Then I got rescheduled for the following Thursday, and received a confirmation email, but no one showed up. That time, the person doing the scheduling simply got her Thursdays mixed up. The third time, I just left the door open, and didn't bother to show up. That was smart, because the installer showed up an hour late without calling. But the windows finally got installed, and they looked good. read more

Started with a visit from the local rep, no pressure whatsoever - Really didn't need to as the prices were outstanding. Installation crew were top notch, mindful of keeping everything clean and organized. Installed 14 full sized windows and 1 small window in the laundry room. read more

omg! lol i was so glad i found the window source of tulsa! i was so tired of salesmen coming to the house with 2 hour speeches just to find out they wanted me to spend 8 grand for 4 windows. called around and got lucky! spoke with carol at window source she let me know i could get afforable quaility windows for way less! we set an appt. and the owner came over, keith simms,not a saleman and was very nice,down to earth didnt try to sell me something i didnt want. he was there for 15 mins. sealed the deal and the price was unbeatable too! it kept getting better! dane the installer quickly installed 4 windows and was the nicest guy, very polite, he sure knew his stuff too! he explained things to use about the install.the windows are beautiful and i can lift them up pull them down to clean both sides so easy! they were so clear lol it was almost scarey to look out and see details about the neighbors house! if you need windows do me a favor and call them first, i believe you will find out like i did they are an amazing team with very good windows and a lifetime warranty!in a few months i will be calling them again to replace more windows and a patio door.i am telling all my family members and friends you cannot beat the price and quaility. you will thank me for writing this review! i would give 10 star rating kayla and robert proctor of tulsa! Dane cleaned up everything and wouldn't even take a break very professional!~ love you window source team! read more