We had significant tree root intrusion in our sewer line and ultimately needed a full sewage pipe replacement. From the beginning, their team was honest, knowledgeable, and incredibly efficient. They took the time to thoroughly explain what was happening, why replacement was necessary, and what preventative measures we could take to avoid future root damage. What really stood out to me was their proactive approach. I've worked with other companies in the past who simply fixed the immediate issue without offering any guidance on how to prevent it from happening again. This team genuinely had our best interest in mind and made sure we felt confident about the long-term solution. The job was completed properly, the pricing was fair and transparent, and the entire process was handled with professionalism from start to finish. I highly recommend them to anyone dealing with sewer line or root intrusion issues. read more

If I could give a 4.5 that's what I would give. The only reason it's not a 5 is the price. I didn't choose Best Way Plumbing because of the price, there were cheaper plumbers, I chose them because they are local and highly rated. I can also understand why they weren't the cheapest, because the service was excellent and very fast. Bob changed 2 washing machine bibs and a leaking sink valve in 30 minutes, just like he said. I choose the fast and a little more expensive rather than the little less expensive and taking a lot longer. They were also very curtious. Living in the South Bay with the shared driveways, they actually parked on the street instead of blocking the shared driveway which I thought was a very good first impression. Most non-local companies won't do that. Gary, Jeff, and Bob were all very kind and professional. read more

Best Way Plumbing is just amazing. They've been to my house on two occasions: a blockage from my second floor to my first floor, and drainage issues from my house to the street (due to a tree). Both times: quick response, detailed explanation of services available and then provided, and excellent pricing. Just an overall great experience under the circumstances. I would definitely recommend them to family, friends, and businesses. read more

Above and beyond. Responsive, courteous, and reasonable. From water heaters to leaky toilets, they are who I call. Jeff is fantastic and Gary always responds. read more

From my initial contact with Gary my entire experience with Best Way Plumbing was outstanding. My issue was pin hole leaks in my attic copper water pipes. After inspecting my attic copper lines it was clear they were in poor conditon. After sending me a very fair estimate to remove and replace the attic copper water pipes, plumbers Geoff and Bob quickly and efficiently replaced them. The professionalism as well as their expertise shown during the entire project was excellent. Hats off to the entire team at Best Way Plumbing as you can trust them to do you right........... read more

Really happy with Best Way Plumbing. They showed up on time, figured out the problem fast, and were super nice. They didn't try to charge me for stuff I didn't need and explained what was going on. The fix was quick and the price was fair. I'd call them again for sure and recommend them to anyone who needs a plumber! :) read more

Great outfit for your plumbing needs. Friendly and knowledgeable crew of guys that inspire confidence in the work being done. Very fair pricing. Definitely recommend. read more

Best Way Plumbing - Snaking sewer clean out. - Plumbing Near Me

No legit business responds the way this business does. Let's just say how a business responds to HONEST and BLUNT reviews says a lot. HAHA this business conveniently "skipped" those amazing business owners out there that are doing the right thing. So, this "woman" as you so shamelessly claimed.... #shameonyou She is a Yelp Elite for 8+ years and always make a point to call out crappy businesses. Period. Too bad this guy doesn't like being called out, and his reply proves it. I 100% stand by my experience engaging with this business owner. --- --- --- --- Times must be tough. Called @6pm and spoke to Gary (?) briefly to request an estimate to move a gas line. He asked I send send him picture and he can give me a range ballpark quote. But when I sent him the picture, he started asking about "other" jobs related to exhaust, hot and cold, water, etc. He even asked if it is a house or townhouse, that is totally irrelevant to the job estimate. When a potential customer inquired about a specific job, please don't try to add on other jobs that I'm not asking you for estimates. Of course, he did not provide any estimate. And he was the only one of all the plumbers I talked to, who "doubt that I would be tying gas at that location" Fishy. read more

Best Way Plumbing - Wasted my time... - Plumbing Near Me

The plumbers were great. It was a fair price and quick service. They fixed our toilet leak and even took a few minutes to answer our questions on the kitchen sink water pressure. I would book them again. Thanks! read more

Super happy with Best Way Plumbing. We had a leaky shower, the water was coming through the ceiling. They arrived promptly, were very curtious and diagnosed the issue quickly, which was not the plumbing but the tiling. They did not try to sell any unnecessary work. I would highly recommend these guys, very trustworthy. read more

Gary saved us again! Major problem at a rental property. Thank you! Best Way Plumbing is consistently professional, reliable, cost effective, and thorough. Always compassionate to our needs. Totally recommend. read more

Gary was amazing! Called and fixed the problem all within one hour! Incredible service and very reasonable!

Gary was prompt and efficient. Our water heater died, and he had it replaced within a day. Very neat, courteous and explained things well! He is our new go to plumber! He gave us a quote after we sent the requested photos. His pricing was very reasonable. read more

Had a leaking faucet at a rental. Best Way plumbing warned that we might need to replace the faucet itself, so I bought one just in case. Best Way was on time and recommended the new faucet. I gave them the new one and they installed it. They were fast, efficient and got the job done correctly. I love that they gave me heads up on new faucet so I could get a potential replacement ahead of time versus having to schedule a second visit. read more

Gary and his team r still the best!!!! Called him after 9 pm on 4th of July and he picked up!!!! Came here first thing in the morning to figure a leak dripping downstairs into my neighbor's unit. They r thorough, knowledgeable and they even cleaned up the mess. I found Gary 3 years ago. He has come to my rescue time and again. His charge is always super reasonable. Thank you sooooo much! read more

Best Way is my go-to for every plumbing job I have. They are some of the most honest and reliable in the industry and handle any job you have for them in a timely and professional manner. read more

In November 2024, our bar sink overflowed while the shower was on upstairs. We called Gary, who sent his crew by to clear the stoppage. Less than a month later, it happened again. Gary's crew came by again but couldn't clear the stoppage. Gary said they could go into the wall and clean out the pipes for $1,600. While the price sounded steep for the scope of work described, we agreed, and Gary and his crew came by on Dec. 23, 2024 to do the work. Later that day, Gary reported that the stoppage was cleared, and he recommended a descaling and to Epoxi a crack in one of the pipes. He did not mention the sewer line. In fact, when he put a camera into the pipe, I asked if he could get a view of the sewer line, and he said the camera could not reach the sewer from our location. He did not recommend surveying the sewer. We paid the $1,600 and he and his crew left. The next day, our downstairs toilet started gurgling and wouldn't flush. I reported it via text to Gary, who replied "mainline is now stopped up." While we knew not to use that toilet and did not do so, Gary did not tell us to stop running any water. When one of my kids turned on the shower upstairs, the downstairs toilet quickly overflowed, spilling sewage all over the bathroom and laundry room. I called Gary to report it. Gary immediately got defensive and started yelling at me, "I said I'd send someone over. What do you want from me?!" He was immediately worried that I was going to blame the sewer problem on him, "oh so you're saying this wasn't an issue until we worked on it..." Gary sent his crew to my house, who worked on it and said they cleared the stoppage. I asked about the cause, and Gary's associate said that they thought they had previously cleared the stoppage on 12/23/24, but "they had really just pushed it further down the line." They didn't charge me for that follow up visit, although they tracked (literal) crap all over our house. I spent Christmas Eve cleaning up raw sewage. On Thursday, 12/26/24, the downstairs toilet started gurgling again and wouldn't flush. I texted Gary, upset. I told him the downstairs toilet still wasn't working, we weren't going to use him for plumbing services anymore, and I thought he should refund the $1,600 we paid him since he didn't clear the stoppage and just "pushed it down the line,," didn't thoroughly inspect and test to make sure the stoppage was clear, and misdiagnosed the problem (thank god I didn't pay him $6,000 for a descaling and epoxi that would not have addressed the sewer problem). He refused the refund. When I threatened to write this yelp review, he called my cell several times and then texted "why don't you call me instead of text." When he called again, I answered. He immediately started yelling at me again, talking over me, and telling me my problem is that I am in denial of my sewer line issues and am trying to blame him for them. Then he called me an AH, which is when I hung up. Don't go to Gary for your plumbing needs. He's not good at his job and just plain mean. read more

Called this morning with a house sump pump problem. Bob & Jeff arrived at 2 PM. Identified and repaired the problem within the hour. Knowledgeable, professional & courteous. Best Way is our go-to plumber. Top notched. Not enough stars to properly rate them. read more

Have used Gary and his team for multiple projects. They are responsive, honest, and most importantly damn good!

Called last night for stopped up main drain. Asked for an appointment in the next morning. Crew with owner showed up and cleared the drain in about 30 minutes. Checked everything out, cleaned up and thanked me for calling them. Can you ask for more? I don't think so. read more

My elderly parents water heater stopped working late Sunday night. We immediately contacted multiple plumbers to seek quotes to either fix or replace it. The following morning we had 2 plumbing company's go out to my parents home and their prices were outrageous! When Gary and his team arrived he was very patient at explaining the problem and recommended options with realistic pricing, expectations and solutions to the problem. We chose to get a new water heater and not a Home Depot or Lowe's brand heater, an actual name brand heater and Gary and his team installed it in a timely manner. My PARENTS HAD HOT WATER Within 30 minutes! Thank you to GARY AND THE TEAM for being honest and reasonable! We definitely recommend them for your plumbing needs! We will continue using them in the future. read more

Gary and his team are awesome. Very responsive, extremely reasonably priced and they know what they're doing. They're quick, very creative problem solvers and they leave things better than they found it! read more

Our water heater stopped working, it was 15 years old. Gary from Best Way Plumbing came out and replaced our water heater very quickly and for a good price. He was very helpful, friendly and reliable. I will definitely use Best Way plumbing again! read more

Gary was great with my shower repair. Very informative and professional. Will definitely reach out to him when a plumbing crisis occurs again. read more

After notification from the water company that my meter was spinning, I called and Gary answered promptly. He told me he could look for my problem and arrived shortly after. He found the problem and said he could fix it within the hour. It was a pinhole leak under my house. 45 minutes later the problem was fixed and he was on his way. Superb service and fast. I highly recommend this company! read more

I called several companies to come and re-light my hot water heater pilot. Best Way answered me quickly and was at my home in an hour! Best Way Plumbing is family owned and operated. Kevin got to my place and was so helpful. I'm a single woman and I tend to freak out about these things. Kevin made me feel at ease. He re-lit my pilot and all is well! Also, since my water heater is practically an antique, I asked him about getting a new one. Kevin took his time with me and gave options AND explained aspects to me that I was not aware of. NO SALES PRESSURE IN THE LEAST! That's integrity my friend! Excellent, kind and understanding. That's what stayed with me the most. Great company and affordable. Highly recommended! read more

Gary fixed our problem in 2 seconds. Very friendly and helpful. I highly recommend using them if you live in the Los Angeles area.

Had a leak in our downstairs hall. Gary was quick to respond and fix the issue. Friendly and professional. I would definitely recommend. Hoping we don't have another leak but if we do, I would call Gary! He was awesome! read more

Wow these guys are legit. Great response time great service located the problem fixed it in a timely manner. Don't waste your time calling anyone else. read more

Family owned business with true professionalism and integrity. I came home from vacation to a plumbing emergency. Gary Facetimed me immediately to help me turn off the main water valve while I waited for him to arrive. Gary then sent his dad to my home to check on the issue while I wait for Gary to finish another job he was working on. About 30 minutes later Gary and Bob arrived to repair the issue. Talk about service. I had an entire team working to help me in a timely manner. They fixed the issue and charged a very reasonable price for their service. Look no further--Best Way Plumbing is truly the BEST!!! read more

LITERALLY the BEST experience I have ever had! Gary and his coworker responded quickly, were here in a timely manner and fixed our sink on the spot. The pricing is more than fair and they were in and out in 10 minutes. Can't recommend them enough! read more

We love Gary! He has been out to our house for many different plumbing issues, as our house gets older. He is always so efficient, kind, and reasonably priced. We did not have the best experience with our last plumber. Gary has fixed toilet issues, sink issues, under-sink issues, pipe leaks, and many more problems we have encountered. There does not seem to be a plumbing problem that he can't solve! One more note is that he was extremely respectful in solving a plumbing issue, very quietly and quickly, while we had five kids doing distance learning. read more

Gary from Best Way Plumbing is the best!!! had a clogged toilet, thanks to a perfume bottle that fell and was accidentally flushed down into the pipes! Gary responded to my request for consultation immediately. After a few texts back and forth, he was able to help that same day! Luckily, he was able to unclog the toilet super quickly. He was also very professional, friendly, and affordable. I HIGHLY recommend them. You won't be disappointed! read more

Great communication! Efficient and fast immediate service! Would definitely use them again for any plumbing issues.

We had a leaky faucet for multiple weeks and had become weery of having new people in the house. Called in Best Way Plumbing. They were respectful, on time and quick with the repair. I solicited multiple bids and they were competitive. I was initially apprehensive due to the lack of Yelp reviews but they solved the issue in an hour. This is not their first rodeo. Mask and gloves were worn at all times. read more

Best Way Plumbing - Plumbing Near Me

See all

These are professionals! Gary gave me a quote to replace my water heater and showed up the next morning! They showed up early and prepared. No standing around scratching heads; they went right to work. They cleaned up behind themselves and even cleaned up leaves that were trapped behind the old unit. The silver lining behind my water heater breaking down in the beginning of cold season is now I've found my new plumber! Gary is my go-to guy. He's down to earth and easy to talk to - oh, and he listens! Shout out to Gary's dad (who got his hands dirty on my job) as well as the entire team! I highly recommend Best Way plumbing! read more

Super fast response, showed up right on top, amazingly fast service and a good followup. We will use again without a doubt!

Very responsive. Need to fix a leak quickly. They found time. Came by, made the necessary improvements and were reasonable. Will definitely use for future plumbing and gas needs. read more

Yelp to the rescue once again. Last week during our rain storm, our water heater suddenly quite working. After calling our "regular" plumber, who was unable to take the job for a few days, I searched on Yelp for a local plumber. Best-Way Plumbing answered my call right away and was able to come by to check out the situation. In a matter of a few hours, during a stormy day, we had a new water heater up and running. Truly appreciate everything they did to accommodate us that day. Definitely recommend Best Way Plumbing. read more

Was having a plumbing emergency where the ceiling was sagging with water and dripping. Called a few places that couldn't come same day, but Gary showed up within 15 minutes of me calling him, and he and Bob repaired the issue right away (fixed a pipe that was never soldered properly). They were super professional and prompt. Will definitely use again. read more