I stayed here New Year's Eve to attend a party in one of their banquet rooms. I have no complaints…read more Good customer service. The rooms are clean and spacious! You have a living room with a table sofa and tv and a bedroom. Lots of space.

Our reservation was for a king suite with roll in shower to accommodate an electric wheelchair. The…read moreprice was listed with the Hilton honors discount for $125. We called and told Nate that we would be a late check in close to 11 pm and he didn't indicate any issues with doing so. When we checked in, we were not given our reservation. They took it upon themselves to change our reservation to a one queen bed tiny bedroom with a bathtub. The reason we reserved what we did was because my spouse is mobility challenged and it is unsafe to step in and out of standard bathtubs. In addition, with all the taxes and a $50 hold on my credit card for incidental expenses, the total was over $249!! When I checked in last night, I told the desk attendant that my husband had reserved a king suite with roll in shower and she told me that they made the decision without our permission to change us to the queen with bathtub. We were too tired after a long day to go elsewhere and they only offered to change us to a king with a bathtub. We were also told that "our accessible rooms are only queen beds" which I found to be an unusual statement as we approach a couple stays shy of diamond status in 7 months this year. Also, the pool room and exercise room were inaccessible during posted operating hours. Our room keys worked fine for the hotel room, but only flashed red and would not unlock for the pool and exercise rooms. Very sad as we drink a lot of water and the filtered water fountain was located in the exercise room. We have enjoyed staying at other Embassy Suites, but not this one. We will not stay nor recommend this St Louis airport Embassy Suites. The hotel is old and dirty. The room was tiny and definitely not cleaned well. Mini fridge was sticky and I had to wipe down all the tables, surfaces, switches and handles and the washcloth that turned brown as a result. Holes in the bedroom walls. Ceiling had peeling paint as if the sprinkler system caused damage and a poor repair job was performed by just applying paint. There was an unmarked vehicle out front last night with a red and blue flashing light. I forgot something in our car and went out where we parked which was all the way in the back of the hotel. (Not enough handicap parking spaces). As I ventured out, I saw a gentleman walking in the parking lot. That gentleman had a shirt that said police on the back of it and he was heading back toward the vehicle in front of the hotel. I don't know if he was off duty, or assigned. When we ate breakfast this morning, one of the employees tending, the tables told us that he was from St. Louis and that the area is terrible in his words. I'm just grateful that my prayers were answered that our car was OK come morning. There were no baggage carts last night when we checked in. When I inquired last night, I was brushed off by saying that they were either in use or in peoples hotels rooms. They didn't even offer to look on surveillance footage to see if they could locate one in the hallway. This morning there was one available and it was absolutely disgustingly filthy. I used it, but put a clean towel down before I put our belongings on it. The positives: kitchen staff were friendly. Gentleman who made the omelets and pancakes did a wonderful job. The queen mattress was a welcoming supportive firm. The ac & heat worked which is necessary for us. The room was set at 73 on heat when we arrived and by 8 am was down to 65 degrees on air conditioning. In my opinion, it was not right to change our reservation without our permission. Had they contacted us first, we would have been more understanding. But as a result of not honoring our confirmed reservation, my husband had to have a sponge this morning. I hope Hilton reads this review and reaches back out to me. This was not professional at all how we were treated.

Had a good night stay before my flight the next morning. It's an older facility but left over from…read morewhen the Crowne was an upscale hotel. Guests are treated with a large, glassed in courtyard with indoor pool and ponds. The morning I left I was able to watch the snow fall while enjoying breakfast. The room was decent. Comfortable bed and everything seemed clean. While it was quiet when I was here I can imagine a Rudy group in the pool area could easily create a loud echo throughout the facility. Water pressure seemed a little low in the shower but not too low. Definitely not a walkable area to restaurants, etc. either plan to eat at the bar or driving somewhere.

I paid almost $500 to stay in a room with mold and water damage. Also didn't change my sheets.read more

Tear the whole place down. A friend of mine stayed…read morethere....roaches, bed bugs. Not a safe place to stay.

Congress airport Inn is very good motel , just a 8 minutes from Airport, very fare price, nice…read moreparking space I come more often for business and always stay here, very friendly staff, close to everything lots of restaurants and all the grocery stores, I really like it this place. I'll always come and stay here.

Not the greatest but the worse. From scales 1- 10 I would give it 3. Lousy guests poor Coustmer…read moreservice. Very noisy if u have a room facing the highway. Cleanliness is on the week side as well. Not very happy employees. Transportation is ok. FYI that's the best extended stay in the area.

Even though we pay for a week they kick us out despite us having one more day here. They put 150$…read moreon us despite us already paying to stay here. They gave us until 2:00 to to leave which is not enough time because it's 1:00 right now. So all of a sudden they change the price and now going to force me and my family to get out What a rip off! Don't go to this hotel cuz they will steal your money kick you out And don't give you time to pack everything up and call someone.

I had relatives living here, if someone comes to visit they and their car must be registered and…read morean extra fee is charged if they stay. My nephew drove our car to see other relatives there, the car had been previously registered, so it was on the list. The hotel accused my relatives of not paying for my nephew, so they towed the car on a Saturday about a mile away and of course the lot was closed on Sunday so an extra day. It cost me $450 for a one mile tow. Obviously a sweetheart deal. I documented it in a review and they recognized the name and said if I didn't withdraw the review they would throw my relatives out, so I had to. At the prices this place charges, it could be a decent place, but it reeks and is just nasty as can be. I understand the need to follow rules, but it's pure predation. The desperate are just victimized over and over again.

If you are in desperate need of finding a place to live, I still would not recommend this place…read more The customer service here is absolute TRASH!!! and that's being nice. The place has no hot water in their rooms and there has not been a notice posted on a wall or slid under a door regarding the issue. It's been like this for about 3 weeks. The laundry room is terrible. You have to go across the street and spend cash to wash your clothes because the dryers can't dry your clothes. You've got residence smoking in the halls which creeps into your room giving it the most odious stench of roadkill. Not to mention it's rodent infested. So unless you absolutely have nowhere else to go, DO NOT COME HERE!!!

This place is clean and quiet. I'm here for a quick night stay. I've stayed her before and they…read morehave upgraded the rooms. There are students that stay here for various trades. The shuttle bus can get full, but the van drops off airport folks first, keep that in mind. There is a grocery store, Friday's, and IHOP all within walking distance.

I was looking for a cheap place to stay in St Louis for the weekend, so I did the Name Your Own…read morePrice thing on Priceline and ended up at Homestead Studio for $20 a night. I knew I wasn't going to get the nicest hotel ever, but, sheesh, I didn't know it was going to be this bad. I was greeted with a musty smell as I went into the lobby. I didn't really think much of it as I checked in. The woman at the front desk was pleasant and efficient. She gave us our room number and we went up to the third floor. The first thing we noticed was the horribly stained carpet and the poorly patched holes in the wall. Then the smell of cigarette smoke hit us. And it hit us hard. I think we both had a feeling of dread as we opened the door to the room. Much to our surprise, the room was clean and smelled OK. It had a faint musty smell but it was tolerable. The worst thing about the room was the way that sound carried throughout the building. It was hard to sleep through all the noise -- people slamming their doors, various conversations, TV noise... It was a loud weekend. The staff was pleasant, the room was so-so, but the rest of the building is a run-down mess. All I can say is that I'm glad I only spent $20/night to stay there, and I won't do it again.

This is my favorite St. Louis hotel. First, it's inexpensive. But, that's not where it ends. The…read morecustomer service is superb. I'm always shocked when I check in because good customer service is never expected anywhere. I love the large lobby area. There are free snacks and free drinks (wine and beer) every night of your stay. There's free breakfast. The rooms are clean and nicely decorated. I absolutely love this place!!!

Huge bummer, we really liked this hotel they even give free beer and wine. The reviews were strong…read morebut we unfortunately we got bedbug bites. My wife has run into this before and has done a crazy amount of research into bedbugs. This is the only explanation. When we called to inform them they said they had room checked by exterminator and it was clear but wouldn't give us the report. We didn't even want a refund (although we deserve one) but just the report but they continued to say no. I assume they didn't have it checked by a professional and the maintenance staff went in and said "Ok good to go".

We had a great stay here! I picked this hotel based off a recommendation from my sister-in-law. The…read moreforest park location is close to the freeway and in a great location for accessing all things St. Louis. Just minutes away from the Zoo, Science Center, Art Museum and more. Their parking lot has an attendant overnight to keep an eye on cars. Staff checking us in were helpful. Explained the kickback hours perk, breakfast and the free popcorn in the evening. The kickback perk is great! Three free cocktails/beer/soda and heavy appetizers. We loved taking advantage of it. The room was larger than expected. Enjoyed the walk in shower. I was surprised at how little noise we heard in the halls from other guests. You are in the city so you'll hear noises like sirens. The parking lot did seem to fill up quickly at night but I think that was due to the attached restaurant. We will be looking for this hotel chain on future travels.

We stayed here after the infamous STL Tornado on May 16th after a disappointing stay at LaQuinta in…read moreWestport. What a pleasant surprise, the staff is amazing kind courteous, and extremely helpful and polite. The housekeeping staff are amazing clean rooms regularly with a fresher in between and always on schedule. They offer a delicious and plentiful hat breakfast with everything you can imagine cooked hot and fresh and they don't run out with a large crowd. They assist with trash pick up and always a pleasant good morning. They have afternoon kickback lists just say dinner with free drinks, including soda coffee or tea. Even cocktails limit 3 per guest 21 and over. From the morning sift to late night never an unpleasant experience. I can't say enough good things. We only used the gym once and my husband enjoyed the hot tub. See photo. Druzy is our go to hotel from now on and I love me a Hyatt or Hilton. They both have been out played. Way to go Drury!! It has been our home away from home for two weeks. Though we are happy to get back home and over joyed we had good homeowners insurance. West,Ute you Drury for making every guest feel like family

I have included pics of the excellent breakfast, better than Drury in that they serve bacon instead…read moreof sausage that most breakfast buffets usually serve. Btw, my keto eating wife was very happy. Again, another great stay here. We arrived about 10:30 pm and our room was awesome, warm and clean.

DO NOT STAY HERE. I BOOKED A MONTH AGO and all of a sudden tell us they don't have shuttles or…read moreairport parking. Not okay when they offered that service.