I had a really horrible experience. I booked a non-smoking room, but when i arrived all they had was a smoking room. They said they would give me half off, but when I got my bill it was the full-charge. When I called to have them credit half the reservation they said I would have to come in person. I live three hours away. After multiple calls they continued to insist that was the only option. So apparently, you can book online or by phone but they can't credit you. In addition during the calling back and forth the owner, who doesn't speak adequate English hung up on me when I asked for his employee by name (that I had been speaking to). He seemed to think I was asking to talk with a guest. Don't understand why he didn't understand the name of his own employee or why he thinks hanging up is the answer or why he is a business owner without adequate English. I WOULD NOT RECOMMEND STAYING AT THIS PLACE! read more