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Best Wash

5.0 (3 reviews)

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4 years ago

Super clean place, machines work great, dryers are free!! Attendant was very nice and helpful.

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11 years ago

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8 years ago

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Fashion Cleaners Laundry - Front corner, off 6th, can miss the drop-off easily since it's in the alleyway!

Fashion Cleaners Laundry

(20 reviews)

$$$

Automobile Alley

I sold my house due to the crazy sellers market and I moved in with my boyfriend out in BFE…read moreOklahoma. He has no washer and dryer and we split laundering duties. I have no time to sit in a laundromat so I was lucky enough to find this place. When I dropped off my clothes early in the morning on April 6, I met the man who claim to be owner of the business. He was really nice and super professional. He gave me the lowdown on how the process works and the plan was for me to pick up my wash and fold clothes on April 7. When I left, I had such good feelings that I was going to give this place five stars however, I didn't realize my experience would be completely different when I picked up my clothes. I was behind a customer and I realize it's quitting time and may be a little busy but the woman who looked like she was in charge was completely rude. My clothes were ready and in bags but I couldn't see my laundry bag and I asked about it. She totally ignored me and talked to her employee about me and in front of me. I asked her what the proper procedure was and she ignored me again. I kept trying to converse with her but again she ignored me???? I took a shower that morning and I'm generally pretty smiley sooo idk what her issue was! When it's my turn for laundry services, I will try them one more time and I hope I am changing this rating to five stars next time

This is the only negative review I've ever written about a business on Yelp (i.e. Don't scroll past…read morethis thinking, "This is just another 'Karen'"). Generally, I let things go or give a business the benefit of the doubt...especially local ones. However, this dry cleaner has the worst customer service of any business with which I've interacted. The last straw was their rudeness with my wife who inquired about a missing item for me. She has used this place for over 20 years. In short, they lost a suit of mine. No big deal generally...it happens. This negative review isn't about losing the suit, but rather, their response. There had been a few instances with them where I was missing a shirt when I got home, but I simply showed up the next day, and they found it. They haven't found the suit, have refused to acknowledged that it happened, or that it's even possible that it could have happened. Instead, they insist that their ticket shows that I picked up the proper number of items, so that means I got it (as if a ticket proves that an item was actually received). Like many people, I generally pay what they tell me, and put the hangers of clothes in my car without taking inventory of all items as present. So, I didn't notice the suit was missing until 3 days after pickup. I immediately let them know It was missing from the items I picked up...they couldn't find it. I gave them weeks thinking it would turn up somehow or that maybe someone else got it by accident and would return it; mistakes happen. I checked in a few times over a 6 week or so period. I was never rude nor ever demanded they compensate me for it. I asked the owner to call at one point ...that never happened. When I came back the last time to follow up, a lady (who has waited on me for years) rudely said, "I was told you found it." When I pointed out that I clearly hadn't found it she just stared...I said I supposed the answer is, they hadn't found it either; she just responded rudely with, "No." Never once did they say something during any interaction such as, "I'm so sorry you can't find your suit." Or "we don't think we lost it, but let us reimburse you for the cleaning cost you paid at least." Instead it's simply been...this ticket shows you paid for the right number of items, so you got it (the same lady rudely reiterated this to my wife who asked about it a few weeks ago...my wife was told that I got it or I got someone else's suit that I need to bring back). Again...their position is that the ticket shows I paid for X number of items, so I got those items because they count them. By the way, the ticket isn't even correct. One of the items I actually did get, an long overcoat, is listed as something else. I am baffled as to why they would insist they are infallible in this regard and have decided to treat a long-term customer so unprofessionally. Guys...I don't carry dry cleaning around with me into places besides my house. I have an attached garage. If I lost it, it would have been somewhere between my garage and my closet...or someone broke into my house and stole just that one particular suit; Or, perhaps it could be...that I never received it. In any case, my family has moved on to another dry cleaner that has been great so far. Use this cleaner at your own hazard...be sure to always check your items before leaving...don't expect pleasant service if you have an issue. I hope this review saves someone else from dissatisfaction. Highly disappointing service Fashion Cleaners.

Totally Klean Laundry - Drop off, delivery, coin op

Totally Klean Laundry

(9 reviews)

Totally Klean??? More like Totally Rude! For starters, only about 50% (maybe 60%) of their machines…read moreeven actually work. On top of that, the ones that are labeled as "working" either don't spin the water out of your laundry or the dryers barely dry. A couple of them actually function though. The worst thing about that place though was the "man" that runs the place. It was the night before my birthday and yes, unfortunately I was in there after closing time, however, I arrived with plenty of time to both wash and FULLY dry my family's clothes. See, I had to wait for a washer that actually functioned. That put timing back a bit. Well, when I get my clothes out of the dryer they were not completely dry. He stood there making fun of me and pressuring me to hurry up, hurry up, you still aren't going fast enough. I was sorting through what was dry and what didn't get dry to try to put things back in the dryer. He told me to "get my stuff and get out ". It was still pretty wet so I ended up having to go to another laundry facility once I found one that was open. So I was late for everything because of him and was still in a laundry mat drying clothes when midnight struck and it was my birthday. Not how I wanted to start it out. No one working at ANY BUSINESS has ever been as rude to me as he was and he's either the owner or the manager. He told me he didn't own it, but I'm pretty sure he does. I've seen his whole family up there before. As a side note, it is FAR from totally clean. The washers were pretty smelly and it's all torn up in there. And not just temporary construction kind of messy. It's looked like this for quite a while now. He shouldn't even deal with the public with an attitude like that. He made me so upset I cried a little and had to go vent to friends.

I feel the one star review was very undeserved. Our laundry room is out of commission so I came to…read moredo 9 loads of laundry after a 2 week vacation. I went to another spot that was cashless, and I had just spent 30 minutes sorting out quarters so I wanted coin-op. Yes it's small, but the attendant is sweet as pie, the place isn't unbearably hot although I did sit in my car because I had calls to make. Only a couple of machines were out of commission and they do drop off service/delivery as well. If I need a laundromat again I'll definitely return. Side note- I owned a laundromat, and I didn't have a single issue washing here :)

Best Wash - laundryservices - Updated May 2026

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