Wayne did a little more work than was needed to make sure my furnace was going to work better. He…read morecleaned beyond what I thought was necessary and didn't charge any extra. He explained everything well and had all the parts on his truck.

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

The response time was excellent. He was forthright, honest, and very respectful. He was transparent…read morein what he was doing and cost. It was a Friday evening after 7 pm. He worked diligently until midnight to repair the system. The cost was very reasonable.

Had an AC that wasn't draining water properly. Jared provided great customer service and was a…read moreprofessional. I would recommend him to everyone needing good service.

Aire Serv has been servicing our hvac for the past two years. It was about time to replace our AC…read moreunit. We had their home comfort designer come out and give us a quote. Both our heating and AC units were 15 years old. He gave us variable prices, but we were sold on how reasonably priced it was for both units to be replaced. Today two installers came out, Tim Ross and Andrew and replaced both units under 6 hours. It should have taken them about 8, but they worked great as a team and Tim always kept me in the loop. They cleaned up afterwards and left my house spotless, you would have never known that we had major work completed. They tested the heat, even on a summer day, then help setup the AC with the new thermostat that they installed. It was a great experience, and we will continue to use Aire Serv for many years to come. Aire Serv truly is a neighborly company!

Scheduled an overhaul of my hybrid water heater. Didn't expect it be to cheap as I know it had not…read morebeen serviced properly for quite awhile. Haven't been in the house too long. Andre called when he was 15 minutes out and arrived on time. He proceeded to apply his expertise and explain the issues that were present with the unit. It's a higher end hybrid and don't want to replace it right away. Andre did several services to the unit - it runs quieter and I hope more efficiently. The price was reasonable for the amount of time and materials that were supplied and performed. Would recommend these folks and especially Andre - nice fellow with a great attitude. Good job Aire Serve! Thanks

These crooks will do anything to cheat you out of your secure deposit if you ever try to cancel the…read moreservice .. they sent me bills after I had asked them to terminate the service and when I complained about it Kevin Roark got mad because I won't give him the name of the person who bought my house so he retaliated by holding on to my secure deposit and making up new charges to instalation and remova that weren't in the contract

These crooks will do anything to cheat you-google them! I got charged 240.00 for not using enough…read morepropane this year. Like I ever saw that in the fine print. And almost $600.00 this year in misc. fees. Not even for actual propane or delivery! If you make the mistake of signing with them, as I did because I was given an incorrect disclosure when I bought my home, just drive down the highway and start throwing your money out the window. Just google them and you will see how badly they have been complained about. Unfairly charging fees, services, problems when accounts weren't properly transferred to new homeowners, leading to huge issues with charges! The builder of my home leased the tank, then I bought it from a seller that said nothing was leased and signed a document when buying my home in the 100+ pages you go through and missed it. Now I am going to sell my house, and they want me to pay to buy the tank or say I will still be responsible when it was the builder who signed the original lease, it's criminal. A hassle I don't need to deal with and it's going to be a nightmare.

I am a new propane customer and they exceeded my expectations. They answer the phone, they do what…read morethey say they're going to do when they say they're going to do it, and they offered a good price. Plus, they're local.

Really frustrating company to work with. They were hot and cold. Some of their people were great…read morebut they were apparently short staffed and I would go weeks without an update. They leave a lot to be desired. It was a really disappointing experience.

FANTASTIC!!!!! From…read morethe initial call, the sales rep (Steven) to the technicians (John and crew) that installed the new system, to the electrician that works with the company (sorry, I cannot remember his name at the moment), this has been one great experience. Level KNOWS what customer service and customer care is ALL about, and they do it with a smile. Our hats are off to some wonderful crew!

I'm sorry, you sell me a expensive Lennox system 12 years ago, and now tell me I need to replace…read moreit. Who in their right mind comes out and fills up the freon, and not fix a leak??? The only thing that is getting replaced is the provider. You are not the same company that I delt with 12 years ago.