Wayne did a little more work than was needed to make sure my furnace was going to work better. He…read morecleaned beyond what I thought was necessary and didn't charge any extra. He explained everything well and had all the parts on his truck.

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

FANTASTIC!!!!! From…read morethe initial call, the sales rep (Steven) to the technicians (John and crew) that installed the new system, to the electrician that works with the company (sorry, I cannot remember his name at the moment), this has been one great experience. Level KNOWS what customer service and customer care is ALL about, and they do it with a smile. Our hats are off to some wonderful crew!

I'm sorry, you sell me a expensive Lennox system 12 years ago, and now tell me I need to replace…read moreit. Who in their right mind comes out and fills up the freon, and not fix a leak??? The only thing that is getting replaced is the provider. You are not the same company that I delt with 12 years ago.

So, we had an A/C compressor on the fritz. It was not blowing cold air. We called and set up an…read moreappointment. My husband went and attempted to fix the problem while we waited for our appointment day. HE was unable to do so. He left them a note explaining what he did and that he was unable to get the fan motor reinstalled. They came and got the compressor running, to the tune of $300. Great, right?!?! Well, we then got a call from our tenant that it was still not getting cold. Well, it turns out that he never checked to see if the compressor was doing it's job, just got it running. That's what the not said, they told me. Even though the original work order was for a unit not cooling. They will go back out in 4 more days and charge us AGAIN to fix it. No thanks. We have 4 rental properties in baltimore and could have been a great customer. Thanks for not doing a complete job!!

Two words. Slow and non-reaponsive. My AC has been broken for over a month now. I've been waiting…read morethree weeks for them to order a part. Not sure where they're ordering it from, I assume from China and by boat. Wouldn't understand how else it could possibly take that long unless they purposely chose the cheapest shipping option at my expense. I've called them several times to follow up. You call and you get put on a "hold loop" that goes over and over again until it just hangs up on you. Don't even try to call within 30 minutes of their closing time because they'll just keep you on hold until their closing time and hang up so that when you try and call back you'll get their voicemail that they're closed. When you do get them they make promises that the part will be delivered, but then when you call on the date indicated, they tell you it's not there yet and they'll research it and call you back. They never have once called me back. This has happened three times already. FIND SOMEONE ELSE.

Air handler in my apartment needed cleaning, well done, on time, on money, well explained what's…read moreneeded, very friendly.

From the owner: Residential HVAC service with integrity! Get your system…read moreback up and running without all the guess work. Comfort you can count on. Free estimates for system replacement. Maintenance contracts. Emergency service. Air conditioning, furnace, heat pump, mini split, boiler - service, repairs or installation. We are here to help.

My water heater problem was fixed although I think it was a bit pricey. Technician was very…read moreknowledgeable, helpful, and friendly.

Honest and professional. We highly recommend them! Could have charged us what they quoted on the…read morephone but the technician was honest enough to tell us we did not need the services quoted on the phone. We were grateful for his honesty.

Just moved into a new house and the heater broke. J & A did not order my heating part in a timely…read moremanner. Within 2 weeks the heater broke again. This time they could have expedited shipping but preferred to allow senior citizens to freeze in a home without heat when the temperature is below freezing. When asked if the part came in sooner could they come and fix the heater a day earlier, the manager said, "If the part comes in early, we will not fix it any sooner". Heartless!

From the owner: Don't hesitate to call J & A Heating & Cooling Inc in Havre de Grace, MD. We are committed to your…read moresatisfaction. Call us today.

Dan is a reliable reasonable plumber and I recommend him for your plumbing needs . He's also local…read moreand I always prefer to do business locally . Definitely recommend DWK Plumbing !

From the owner: DWK Plumbing services the Harford and Cecil counties areas. Free Estimates; Pumps;Drain Cleaning &…read moreSewer Replacement; Back Flow Certified. Certified; Registered Master Plumbers. Bathtubs & Showers Custom Plumbing & Heating Energy Efficient Systems Fixtures Garbage Disposals PVC & Plastic Pipe Sinks Toilets Water Heaters Bath & Kitchen Remodeling Competitive Bids Copper Piping Insurance Work Leak Detection Pipe Thawing Plumbing & Heating Layouts Plumbing Installation Warranties & Guarantees Water Treatment & Purification Gas engines Commercial Equipment residential Equipment construction Services residential Services repair Services custom Services repairs & Maintenance Systems maintenance

Sincerely care about their customers, they actually go out of their way to make sure the customer…read moreis happy and not broke at the end of the day. I can't say enough good things about this company and the people that work there!

I contacted Crew Heating & Air Conditioning to diagnose a problem with my heat pump during the…read moreextended cold spell in January 2025. The technician arrived on time and conducted a very thorough check of the system. He found and corrected an issue with the thermostat. He only charged me for the diagnosis/service call. He didn't try to 'upsell' me on services or equipment I didn't need. Crew Heating & Air Conditioning will be the first company I call when I need to service my heat pump.