The young woman who was in the store all by herself needs training in customer service…read more Desperately! I asked her what the ingredients were in the non dairy milk. She looked at me and said, I don't know. And she just sat, like I was bothering her. I said, you don't know? Is there a way to check? She asked if I wanted to know the ingredients. I said yes. She finally got up, went into the back and took a picture of the ingredients. Ingredients were acceptable. I ordered 30% ice. My daughter ordered 100% ice. Same flavor. At the end of our drinks, I had more ice than my daughter. How does that work? I picked up the drinks and said, just showing you. I have more ice left over than my daughter. Her response? Well, it keeps the drinks colder, longer. I drink fast. I just wanted a little ice. (Here it is, 4 hours later and I still have ice! ) I was given the option of how much ice I wanted. I gave my choice and it was ignored. Then, I was met with rudeness. I am sure she has potential. She just needs to learn to listen to customers and not be rude. And it might help if your store was better staffed. Oh, and the drink was good.

Pandan Matcha Latte 12 oz…read more I ordered the pandan matcha and initially didn't realize it only came in a 12-ounce size. When I asked if I could get it as a large, I was told it only came in the 12 oz, so I decided not to get it. Then the barista offered another option adding pandan cold foam on top instead. I very clearly asked (twice) if that version would be a large, and she said yes. Since that worked for me, I agreed to the second option. I stepped out briefly to use the restroom, but theirs was closed, so I had to walk over to Stater Bros. When I came back, to my surprise, the drink was still a small. I was disappointed because I had specifically confirmed that the customized option would be a large. At that point, I felt rushed like they were more eager to close and go home than to fix the mistake so I didn't feel I had much of a choice but to take it. I paid $10 for a small drink, which felt unreasonable, especially considering the miscommunication. To make matters worse, the drink didn't really taste like pandan at all. Overall, the customer service felt very off at this location. I'd rather go to the San Gabriel location, where I've had a much better experience.

I had a poor experience at Coco Tea Bar (Azusa). The Pearl Milk Tea ($6.05) captures the taste of…read morewatery milk and spongey boba pearls. The drink screams, "cheap" and "thrift-store." Coco Tea Bar (Azusa) is a college student tourist trap. I arrived at Coco Tea Bar (Azusa) on Sunday (around 2:54PM). Parking is easy. The shared private lot is busy; however, there's plenty of spots. This business is across from Azusa Pacific University. Staff's friendly and welcoming demeanor was this experience's highlight. I was brightly welcomed when I entered. Staff (receipt said Hanlin) also helped me when I had questions. Customers can order on the self-service kiosk or counter. My drink took one minute and 26 seconds. Very fast! As mentioned, I ordered the Pearl Milk Tea ($6.05). This drink's default ingredients are non-dairy creamer, boba pearls, and "milk tea." It's a drink that makes me more annoyed the more I reflect upon it. The drink is affordable & large. In addition, it's a faint sweetness at "regular sugar." However, the drink primarily tastes like poorly flavored water. Most frustrating were their old boba pearls. These boba pearls had signs of being frozen and defrosted as they broke into congealed, rubbery chunks with each bite. Their outer later was also spongey (bordering on gloopy). And these squishy boba lacked any sweetness. There were moments where I genuinely pondered about throwing the beverage into the trashcan. Concerning ambiance, Coco Tea Bar (Azusa) had a clean floor but dirty tables. Some tables were smudgy, and others were covered in visible crumbs. Glancing at the glass entrance, I can also see smudgy marks on their unclean windows. Coco Tea Bar (Azusa) feels like a half-abandoned passion project. However, I did like the airy ventilation, three vibrant claw machines, and cheerful upbeat music. This location also includes a gender neutral restroom for customers. Overall, Coco Tea Bar (Azusa) is an affordable, cute, & somewhat-dirty location that sells cheap-tasting drinks. I left disappointed and a little disgusted. 2.4 out of 5

I can't believe I just discovered this place! Was craving a tea drink and found this place near by!…read more Upon entering you can see a few tables and a self ordering kiosk at the front. We ordered the lemon tea and milk tea with boba as well as waffle fries and a cheese dog! Both tea drink had a strong tea flavor which is great and everything was in a good flavor to tea ratio! The boba was also soft and chewy with a hint of brown sugar. Both cheese dog and waffle fries were crispy and hot! I would recommend this place for some nice refreshing drinks and yummy snacks!

I love this place and come often. I hope it gets more business. I love their drinks. In the summer…read moreI get a slushes with some combination of honeydew, rose, or lychee. We get their popcorns chicken all the time and I love it. Someone else in these comments described it as rubbery... I would describe it as almost bouncy, which is the reason I love it so much. It's a unique texture that I love, it's not chewy or dense. It has just the right about of breading. It's delicious, same quality every time, and they have a special ranch that is delicious to eat with it. Today I ordered the black bean dry noodle, because I was really hungry and wanted to try something new. It was delicious! I have enjoyed everything I have tried here and recommend it to everyone. Today I ordered

Came down for the weekend and stumbled upon this place close to APU where my family friend goes to!…read moreHe said this is a popular study spot, so I wanted to check it out. Cafe Bungalow is located next to a McDonalds with plenty of seating inside. The interior is fairly open with a bunch of wooden tables. There were outlets and food/snack items, which made it no surprise as to why people would want to be here all day. Menu has a great variety with items like fresh tea (green, black, oolong) topped with cream, smoothies, milk tea, and the ever famous strawberry matcha. Prices are moderate. I opted for the oolong tea topped with cream and boba. Their boba was a bit chewy, but did not have much flavor. You couldn't really taste the oolong either as it was more of a sweet cream drink. My sister got their strawberry matcha, which was a let down. It was more of a strawberry milk drink as the "matcha" portion was just poorly mixed in and maybe a half of a teaspoon of their powder??? I just wouldn't get their matcha here. Their fries were yummy with that seasoning powder and crunchy! Good portion. Same with their popcorn chicken, but it was a bit rubbery. Overall, I wouldn't really go out of my way to come back for their drinks specifically. Looked like a cute place to try. Didn't know if it was just us, but after reading other people's reviews it seems as if their service is also lacking. The cashier helping us just wasn't very nice.

This place has a lot of fruit teas with different kind of fruit pairings!…read more It is just so refreshing I love it. I can't wait to come back to try the different variation of teas and fruits come summer!

The avocado smoothie was creaming and rich one of the best ones I've ever had…read more The staff was friendly.

I had a lovely experience at Kristos Coffee (Azusa). I ordered the Teddy Latte ($8.75 - 20oz -…read moreIced). It's coffee with hazelnut, brown sugar, cinnamon, and non-dairy creamer. Genuine, pleasant surprise shook me... it's TASTY! I felt awake as I sipped this smooth, premium coffee. I arrived at Kristos Coffee (Azusa) on Tuesday (around 9:35AM). Parking is very easy if familiar with its location. Kristos Coffee (Azusa) is hidden alongside the Lemon Zest business's backside; Kristos Coffee has its own shared lot. There's also street parking. (Quick Note: Shockingly, Kristo Coffee is wedged between two Azusa coffee juggernauts [i.e. Pressed + Flower, Penny Coffee Roasters], yet it still confidently competes.) Staff is professional, charming, and hardworking. Staff briskly welcomed me, and Staff answered all my questions with a calm, relaxed demeanor. Staff is also very attentive. My drink took three minutes and 15 seconds. Good time. As mentioned, I enjoyed my Teddy Latte ($8.75 - 20oz - Iced). After my first sip, I fought the urge to scream in joy. This iced coffee tastes crisp and clean; it deftly avoids that gloopy processed taste. Rather, I smiled as its fresh coffee roast flavor and slumbering sweetness playfully slapped me across the cheek. With a relaxed sigh, the aftertaste of brown sugar and cinnamon stretched lithely. I felt awake and happy. Concerning ambiance, Kristos Coffee (Azusa) is currently an order-and-go spot. Its interior is bare bones. There's no restroom; there's no bottle of hand sanitizer; and there's no customer internet. Rather, it's one tiny round table and a small counter. There's also one available electrical outlet. Still, I appreciated the interior's cleanliness and upbeat music. Overall, Kristos Coffee (Azusa) is a story of passion and quality. Despite the bad visibility and hefty coffee competitors, Kristos works hard to provide useful, flavorful coffee to the community. If curious, I wholeheartedly recommend. 4.8 out of 5. "GO!!"

I had been interested in making a visit to Kristos when I saw it on my social media feed, so we…read morestopped by over the weekend to grab a quick coffee before being out and about. Kristos is behind Lemon Zest, so it's in your best interest to turn onto Sixth Street and park in the lot there. The shop is very small, but clean. Service was good. We ordered the iced dulce de latte, iced baklava latte, and kids' hot chocolate. The baklava latte was good, but nothing crazy. The kids' hot chocolate my kid finished it, which doesn't happen often. Unfortunately the iced dulce de latte wasn't good, it had a very thick layer of dulce de leche that was difficult to stir and the mixture wasn't enjoyable. I would probably come back again to try something else on their menu, but I wouldn't go out of my way to do so.

It is not an exaggeration when I say these are the best donuts I have ever tasted. Personally, I…read morerecommend the one with the chocolate drizzle on it. The service here is just impeccable & the woman with the colored hair & eyebrow piercing provides great conversation & is easy to talk to. The horchata latte is so beyond. 100% recommend coming here.

Went looking for mochi donuts and ended up getting a potato corndog and a siracha noodles corndog…read morealong with a matcha mochinut and a chocolate churro mochinut. Also got an iced mocha to wash it all down. There was only one person working the whole store but he rocked it. Quick service and cute little shop with some seating outside. The corn dogs were perfectly cooked with a good coating. I got the half and half for both. Super crispy outside with the gooey cheese inside hit the spot. The mochinut was delish. Perfect balance of sweetness and mochi goodness.

Good food good service always solid everytime need a good meal def recommend this placeread more

01/19/2019 It's nice to have a new boba spots to try as this…read moreone seriously disappoints. It's part of BMC Pho with a counter inside. On the register, it says use other register. The drink I ordered is served in a BMC Pho cup. It's very inconsistent too because I ordered the strawberry raspberry mojito. It's basically strawberry color and bits of raspberry with Sprite. That's the spritzer part and a few basil leaves. Maybe it's mint but cannot be sure. Another person ordered the mango pineapple mojito. Mine has a drink lid like you get at burger joints for soda fountain drinks. The other person got it in one of those boba right sealed cups. That thing is going to pop once you pierce it with the straw. My last remaining question is why did someone create a separate listing just for this?

I've e actually been few times because their boba and matcha tea are soo good, can't believe I…read morehaven't written a review for this place. But yeah, their drinks are great and have promotions, so keep an eye on those. Other than that, nothing to complain about.

Was super excited when I was looking for a boba spot in the area and found this place on Yelp. I've…read morehad drinks at their other locations before and had a good experience. Got there about 30 minutes after they opened and ordered 2 drinks - there were 2 parties ahead of me. It took 20 minutes to get the drinks. Maybe it was because there was only 1 person working and she also had to make the corn dogs that were in others peoples orders, but 20 minutes is ridiculous. The drinks were good, but not 20 minute wait good. Hopefully they get better at staffing or just make sure you call in ahead if that's possible.

Hello, it was my first time trying out. The drinks great and popcorn chicken are delicious. Great…read morecustomer service and friendly environment. I would recommend this place: )

3.5 Review: There's not much dessert places to choose from…read moreon Citrus Ave. so this is where we ended up, and came for their bubble waffle creations. Inside is spacious, with seating on both sides of the store. The ordering counter is framed by a large Christmas light in the shape of an ornament. They have a few table games like Jenga, mini-Connect 4 etc. and a miniature arcade game. We got a banana waffle, rolled up in a cone shape with banana slices and ice cream, sort of like a waffle banana split. It took a while because there was only one girl working, and obviously it's fresh. Flavor wasn't bad, a bit pricey for what it is. The gal was very friendly and all smiles. There were other people there playing games, gathering to hang out, so it's a nice vibe. The seats were not comfortable at all. Besides the chairs, the platform feels like sitting on a concrete block. Overall, it was a chill place to grab some sugar after dinner nearby.

I've been here a few times now, and it's usually really good (if a little pricey lol). However,…read morethis last time really kind of pissed me off. I had to work late last night, so I stopped to get a bowl with 3 scoops of salmon so I would be full for the rest of the day. The girl who helped me seemed really new, and was left all by herself, and was really nice, but when I got back to work, there was no sauce at all. It was on my receipt, but it wasn't on the food, not on the side, not anywhere. So what I basically had was a pile of raw salmon and dry white rice and toppings. I tried to eat it, but it was super dry and sticky, and I couldn't go back to just get the sauce because I couldn't leave work. I left it in the fridge and took a picture the next day, and took the picture and my receipt back to see if I could get a replacement bowl, or my money back. The guy behind the register had to call his manager, who told him he was only allowed to give me a side cup of the sauce. Which didn't do me any good now, because I wasn't comfortable eating raw fish the day after I ordered it. I only kept the original bowl to be able to take the picture, so they knew I didn't eat it and was just trying to get a new bowl for free. So no replacement bowl, and no money back. I paid $20, including tip, and ended up just eating that payment. Really, really frustrating. If you're going to have new workers with no manager around, you should have a better system of correcting errors when they happen. Offering a free drink or dessert even would have been better than nothing, but their solution was just for me to take the new side sauce and eat raw fish a day later. The food is good, so I may still go back in the future, but I'll definitely be much more likely to check everything is correct before I go.

Service by Jackie was so kind helpful, friendly and on point! The food was ultra fresh ! I got the…read moresalmon and shrimp bowl and it was so delicious and packed ! Sharkii's itself is inside the Walmart and they have a frequent buyer club linked to your phone number my family loves this because they get multiple drinks and deals on them every so often. The seating area is clean, clear of distractions and peaceful. And again the service by Jackie was exemplary she works independently and takes tremendous pride in doing her best it truly shows!