Had such a great experience when purchasing my vehicle from here…read more From the time I walked onto the lot, until driving off the lot, it was stellar. I worked with A. Wynn who provided me with exceptional customer service. He talked with me throughout the process (which lasted a few days), but he was amazing. He answered the questions that I had and when he didn't have the answers, he didn't hesitate to reach out and get back with me. Such a smooth process. I would return when in the market for another vehicle in the future.

Rude service and if you're a woman trying to buy or lease a car from them just be weary! Anthony…read moreAllen tried to appraise my car for $16000 when it appraised for $18000+ at three other dealers. When confronted with this he was condescending and rude. Fred Stark was worse and wanted me to just trade in the car to "get around any negative equity" knowing that I have positive equity in the car and just wanted a nice payday at my expense. I told him that I would be wasting the equity in the car and that I just had it appraised for $18000 by Buick where he said "Buy the Buick then!" I really wanted a Niro but I've hit a brick wall with them so guess who's buying a Buick. Lol

We hit the median at Saginaw and Eastman. He took out the two left tires. Called Kreager and got…read morea fast response. Very professional all around. Realized the tow driver left with the car keys and called back. Driver brought them back immediately for Discount Tire. Driver was very friendly all around. Would definitely recommend using Kreager to others.

KREAGER towing cheated me. They charged for 2 days storage when car was there less than 11 hours!…read moreIf they were at yard, like advertised, we could have got it in 1hour. They are dishonest and lie. outrageous high towing fees! Do Not trust them.

Involved an accident the police department called this towing company they stole my tab off my…read moreplate on my car and my car dash looked like it was looked through. And when you call them they don't even give you clear information they try to keep your car longer to get paid. Refuse for me to pick up my own vehicle.

They are so expensive for a tow $375.00 for a about a five mile tow crazy oh and I got a dealread more

This is probably the most unusual five star google review that I have taken the time to do. But I…read morefelt it was worth it for anybody else who has the distinct pleasure of working with this young man. Tyler Bowen is an exceptional, fair, honest sales person. I would highly recommend working with him on any vehicle. He is also knowledgeable, kind and listens well, truly wanting to work with you, so you're just as happy as he is with the sale. I find that highly unusual in this day, especially when buying a vehicle. Unfortunately, the vehicle that I was considering sold before we made a decision. The one decision I have made, and will stand on, if I ever buy a vehicle from Feeny Chrysler, it will be with Tyler Bowen!

UPDATE: After being told I would get a call back by 1:30 Mike called back at 6:20. No apology…read morewhatsoever. He tried to justify it by saying he "had to run the sales floor." Which raised the question of why Feeny would have a sales person intervene in a service matter. Well, it's because his service staff is apparently so fragile that interacting with me is just overwhelming. When I reminded him that I was just following the instructions given by HIS service department and that my truck could pull me into traffic he couldn't care less. He told me to take it to another dealer and I reminded him that I spoke to three within a 50 mile radius and all of them said that because Stellantis corporate had intervened they would not clean up Feeny's mess. He then told me that the alignment was "within specification" according to the service manager and when I asked why it was okay for Feeny to ignore the instructions they gave to me he said he was not there when the instructions to return if the problem persisted. Not only is that not an answer but shows what cowardly liars Feeny staff are. When I asked direct yes or no questions he refused to answer then told me to go get it aligned privately and "Chrysler would pay me back." At that point I knew he was patronizing me and just looking for a way to get off the phone. Needless to say Mike got the verbal berating he deserved. I am still in contact with Stellantis corporate and will be seeking legal counsel. Bob Feeny, you should be ASHAMED. UPDATE: The factory over tightened the front end components on my 2024 Gladiator. After a week in service and a replaced tie-rod I was advised to drive it until it reached over five thousand miles to see if the new parts would "settle in." Was told to reach out to the service department if it was still pulling to the left and it still is as you read this. Because Feeny is still butt hurt from my reviews on both Yelp and Google they refuse to fix the issue. I have reached out to three other Jeep dealerships and all of them have told me the same thing: It's Feeny's problem and they want nothing to do with it. I have also spoken to Stellantis customer service who told me that Feeny cannot refuse services covered under warranty. After speaking to the service manager Nate, I was forwarded to Mike who I'll assume is the GM. Mike accused me of being rude to Nate which is a flat out lie. Never once was I ever rude to him and actually told him I felt bad that he was forced to contact me about something he just became aware of. I was also accused of being mean to Lance, which is also false. If you read my previous reviews you'll see I pointed him out as the one of the few exceptions that did his job well. So because I embarrassed Feeny and Quality Truck Accessories (which Feeny owns) with the truth they have no problem leaving me in a dangerous situation where my vehicle can pull me into oncoming traffic. You should also note that their one star reviews outweigh their positive reviews. So it's not just me. I guess because they are located in one of the wealthier cities in mid Michigan they're used to people just accepting their absurd overpricing and labor rates, as well as having to argue to arrange for a loaner, which by their own admission from their transportation specialist is a constant fight between sales and service. Simply put, they don't want to add another loaner to the fleet because it'd cost them more, so it's easier to just keep people waiting and their own staff fighting amongst themselves. The work I need done is covered under warranty, and that's a good thing. I can't imagine what they'd attempt to charge if it wasn't.

We rented a van at Enterprise, but when we arrived to pick it up, they said they had no vans…read moreavailable. We saw Redmond's right across the street with a sign that said "We Rent Vans" so we walked in. We were able to rent a clean, comfortable 8-passenger van on the spot, at LESS THAN 1/3 THE PRICE OF THE ENTERPRISE VAN! We couldn't believe our good fortune. We parked our own vehicle on their lot, and mentioned that the lock on the trunk wasn't working properly. When we returned the van 8 hours later, the lock was fixed at no charge. All the people we spoke with were kind, courteous and could not have been more helpful. We will use them often!

This is a great place to go if you want to get SCREWED!!! I brought my van in because my ABS light…read morewas on and Redmond's had replaced both front wheel hubs last year. Today I picked up my van and before leaving I noticed the brake light was on in addition to the ABS light. Bill, the owner told me that all he did was take the van for a ride this morning and didn't feel anything out of the ordinary. He said the ABS light could be on for any number of reasons. After I brought the brake light matter to his attention he said that it may be tied to the ABS light issue. But I came to Redmond's without a brake light issue. Bill said that he didn't do anything to it but drive it and put it on the stand to look at the wheel bearings. "That's the bottom line", he said. Fine, I drove off and now my steering vibrates when I make a right turn. That didn't happen before I visited Redmond's. Think twice about this place! No customer satisfaction here. Save your money.

Great team of people! Always super helpful and friendly! Had no issues purchasing my Kia through…read morehere. Good experience.

I drove all the way from Caseville to Bay City to get an oil change at the dealership. I've had bad…read moreexperiences with other places, and I really wanted to take my Carnival to a Dealer. They did an amazing job -ended up, rotating my tires and replacing an air filter. Very pet friendly- they got water for my dogs and snacks and water for me. Definitely worth the drive.

The alternator on my car reached the end of its life on my way North on the Friday before 4th of…read moreJuly at 3 pm. Ken's was one of the few places that answered their phone. While their appointments were scheduled out to Wednesday they said, bring it by and let us take a look. Not only did they take a look, they worked together and had me back on the road before their 5 pm closing time. The facility is clean and well maintained. Employees friendly, knowledgeable and went above and beyond. You will not be disappointed.

transmission went out on me in Saginaw MI and I had have Ken's General repair replace the…read moretransmission, they gouged me on the price a bit. But the thi ng that has me fired up is that a bunch of tools were stolen from my vehicle and the owner shrugged his shoulders and blamed it on then neighborhood. This is bad business.