In and out. They got me the bedcover i have been eyeing up for a while now. They also were the…read morecheapest in the area and installed the day it came in. I would highly recommend.

The people who leave bad reviews don't know how shops work. Places get busy and the world doesn't…read morerevolve around you so get over it. Every single experience I've had with top tier has been amazing. They do great work for a great price. They are the only place I will take my vehicles

Great, honest service from awesome, knowledgeable folks. I've had several alternators repaired here.read more

Our 1978 Ford Vacationeer RV was purchased from the original owner of 38 years, but it wouldn't…read moreidle. We removed the carburetor & had it overhauled by Hite Parts Exchange & now it purrs like a kitten!! The return time was super quick & packaging was excellent, which is a good thing because it got beat up by the carrier. The carburetor was fine! Thank you, Hite, for your EXCELLENT overhaul of our carburetor!!

Sutherland's was bought out by Vest auto repair. I went to the dealership and asked about a…read moretransmission fluid change and they said $300. Vest said about $130. Well when I went in they found that an old gear box that I had run over at night had knocked a hole in my transmission pan. They ordered a new pan and put it on, changed the fluid and charged me $275. still $25. cheaper than what the dealership wanted for just the fluid change. I also had some brake work done and it seems they might not be quite right. But I'm 100% sure if I call them and explain to them that something might be going on they will straighten it out. It might be where I don't have new brakes on the rear too.

Absolutely wonderful service. We have used Sutherland's for years and after today, they solidified…read morelifelong customers. I had an issue with my car that turned out to be something very simple. They attended to it the same day, and wouldn't take payment for their service, despite the fact that they took time out of their day to assess the issue and fix it. Keith told me "I wouldn't feel right taking money for that." Wow. Not something you hear every day! They're honest and provide fantastic service. Thank you SO much!!

Craig was my hero the night I accidentally thought there was a road into the parking lot, but it…read morewas actually a ditch with 18 inches of water running from all the resent rains. I have to say ALL of the people in this area, were so nice! A gentleman at the local gas station looked at it. He asked 2 20-somethings in a quad to look at it and they called a brother, who brought a chain, but the consensus was I need a "lift" not just a tow, so the group decided I should call Rons Towing. While I waited for the truck, another gentleman stopped to make sure I was ok and Craig called me, half way through my original wait time to update me that he was on his way. I was told "Ron is sort of expensive", but for after hours on a rainy night and less than a 30 minute wait time, I was elated to pay $75 for the service. I couldn't possibly have gotten stuck in a more remote or hospitable location. Cudo's to the people of Jackson, OH!

Don't waste your time or more importantly your money at this s##hole! Said they rebuilt my transfer…read morecase and instead just added gear fluid to leaking seals makes perfect sense right? 400 dollars to add fluid to something they said could replace and none of the bolts even came off I inspected myself the next day. Do what you want but I don't have time or money to waste with stupid people.

Bought a Cummins from these guys. Had a small problem, the sales manager handled it the same day…read more Could not get financing anywhere else, but Instant Auto Sales got me into a Cummins. Could not be happier. AAA++++ Service

I will start by say that Jeff at Circleville is a great guy. Unfortunately, when a problem arises,…read morehe has to ref to Jamie at the Chillicothe location. Jamie is a complete psychopath. I personally witnessed him challenge a customer to a fist fight behind the office. He actually pushed an employee out of his way (and nearly ran into another customer) and ran out the back door, SCREAMING f bombs the whole way. I would hate to see this happen to anyone else. He definitely has at least anger issues that need addressed, maybe more. So no, I cannot recommend the Chillicothe office, an unfortunately cannot leave less than a one star review.

These guys came through and saved me when I was in a tight spot. I was traveling from MD to OH…read morewhen, 30 miles from my final destination, I had a blowout! I had just purchased my tires here in MD back in Feb, and had the Road Hazard warranty, but couldn't get anyone from the warranty company to call me back to help me find a local shop to get it taken care of. So my sister recommended Rio Tire, we called and they had what I needed, and the got us right in and back on the road....for only $29 for a used tire!

Truly good-hearted, helpful people! Our car had a bunch of indicator lights come on as we were in…read morethe middle of driving to a wedding. We were hours from home, an hour from our destination, with our two year old and our 10 month old, and we were holding an owner's manual that said we had to stop immediately. These guys helped us out, showed our toddler some very cool cars, vintage vehicles, and a construction machine. They even had animal crackers for the toddler! Great shop, great help, big hearts.

I have been going to Rod's fo years. Always got reliable service at a fair price. He stands by his…read morework and guarantees the parts for life. Great to work with.

no one should ever go to this thief. i was charged 610.00 for a fuel pump on a 2004 vehicle. 168…read morefor labor that means i paid 432 dollars for a fuel pump. anyone who goes there after reading this deserves what happens to them

We just bought our second van from Vallery Ford in Waverly. We love the people, and the whole…read moreexperience was hassel-free and pleasant. Thank you, John, Keith and Bill!! We will not buy a vehicle from anywhere else.

Great car buying experience!…read more Great customer service and easiest car buying experience I have ever had. Drove over an hour to buy a car from them and passed many dealerships along the way. This was my first car buying experience with them and expected to have to haggle over price and thought I would be there for hours. Not the case at all. We had the deal done over the phone and easy process once I got there. Worth the trip folks! Go see Johnny and the team. Thanks Vallery Ford!