Best car place with fantastic staff and hardworking technicians. They always take care of me and…read moremake the process easy and stress-free! - real deal

I can't speak to the actual service as I never was able to receive any! I've made two separate…read moreappointments and have shown up to find out their machine is broken. No communication was ever made to notify me either time.

Jennifer and her partner were great in working around my schedule and squeezing me in before…read moreneeding to leave town with my car (after it was broken into and wires/ignition switch were all exposed). They were so kind and easy to work with!

I recently had my brakes repaired using A Step Above, a very good experience overall. We went…read morethrough the wear patterns of the brakes, potential issues and possible solutions. Scheduling was relatively easy and job was completed with zero concerns. A Step Above is competitive in their pricing, add in the sincere approach, I'm not sure why anyone would go elsewhere.

Needed timing chain redone in my 2017 Jeep JK. Price and parts were more than reasonably priced…read more Did the job in two days and was very upfront about cost. Will be using them again for sure.

Great service and experience, Wonderful customer service. Service done in timely mannerread more

Mauricio and the crew did me right on my brake job. They replaced my pads & rotors, and flushed my…read morebrake system at a really nice price on my 2002 Buick LeSabre, which needed some professional attention when I couldn't break the caliper bolts loose. Thank you all for your outstanding work. Highly recommended shop!

I've been coming here now for a bit now and this place by far the most honest mechanics I've…read moreencountered. They are very honest about what is or is not needed (spoiler: something your other mechanic told you might not be necessary yet or needed at all). Example: my other place told me that I needed to get rotors replaced (over $1000). This place told me that (1) I could wait until my next oil change in 6000 miles, (2) that they have a machine to resurface rotors instead of replacing them entirely, (3) that it would only cost me about one-third what the other place quoted. They are highly knowledgeable and they are also really good at finding deals. I referred a friend here who needed a part replacing and they called up different car yards to find the part to save her money (of course you can always get the more expensive versions of things too if you want). My friend just really appreciated that they were trying to help her save money. So yeah five out of five. I drive an hour out of my way just to come to these guys here.

I've been coming here for over two years and won't go anywhere else. They always do a great job…read moretaking care of both my wife's car and mine. Honest, reliable, and quality work every time. If you're looking for a trustworthy auto shop, this is the place.

Unfortunately, I have to retract the review I did of Christian Brothers automotive in Leander…read moreTexas. It is long overdue, but I was hoping we could find a solution to the problem . We had several thousand dollars worth of work done on our very old 2005 Dodge Durango. It needed a variety of things done the biggest ticket items being the air conditioning, along with many battery problems that once we got the vehicle back had not been corrected. The air conditioning items that had been installed lasted for 2 days. When we took our vehicle back the solution offered was to put a new ac compressor in which would be another 2+K$$$ I feel we were "taken to the cleaners". I'm so disappointed. We prefer to support local business but now my thoughts it shifted to buyer beware.

We recently had one of our company vehicles repaired by DeLaughter Automotive, and the experience…read morewas excellent from start to finish. It's not always easy to find a Technician you can trust with your vehicles, but DeLaughter Automotive delivered exactly that. The repair was completed professionally and in a timely manner. If you're looking for a dependable auto tech that stands behind his work and treats customers right, I'd highly recommend DeLaughter Automotive. Honest guy, quality work, and fair prices.

I picked DeLaughter due to their stellar reviews. Matt lived up to my expectations in every way. As…read morewith most skilled and reputable mechanics, Matt was unable to accommodate me immediately. I scheduled an appointment and made arrangements for Matt to access my car at home while I was working. He arrived as agreed, diagnosed my car, provided a reasonable quote, and fixed my car, all within a 4 hour timeframe. No towing. No waiting for communications from a shop. I highly recommend this mobile mechanic!! Thanks, Matt!!

On March 23, my father and I brought his vehicle to Sun Auto for diagnosis and repair of an…read moreoverheating issue. We worked primarily with Karl K., who was professional and thorough. After receiving a detailed inspection report, we authorized repairs only related to the overheating concern. The initial estimate was approximately $1,400, later expanded to ~$2,100 with additional approved items. Approximately one week later, I was informed that additional labor had already been performed due to complications encountered by the assigned technician, Robert Martin. This resulted in an unauthorized increase of approximately $700, which was neither discussed nor approved prior to the work being completed. This raised immediate concerns regarding billing practices. After nearly two weeks in the shop, we were informed that despite the repairs, the vehicle continued to overheat and the shop was uncertain how to proceed. During an in-person visit, interactions with staff (excluding Karl K. and the General Manager, Travis) were unprofessional and defensive. While the General Manager acknowledged communication failures and removed the unauthorized charges, the technician was unable to clearly explain why the overheating issue persisted after the repairs. After being encouraged to allow additional work at no cost, we agreed. Two days later, we were told the issue was resolved by bleeding air from the cooling system. We retrieved the vehicle immediately. Upon pickup, the vehicle was returned with loose bolts placed on the windshield and a non-functional hood latch, an issue that did not exist prior to service. Despite photo documentation, Sun Auto has refused responsibility, attributing the damage to vehicle age and denying fault. While Karl K. acted professionally throughout, the overall experience reflects serious concerns regarding authorization, workmanship, vehicle handling, and accountability. I do not recommend this location. Should the overheating issue recur, I will pursue further action.

We were visiting from California for the holidays and our car had some last-minute issues with the…read morealternator & CV axle joint. We literally needed to get home as soon as possible and they had our car ready within less than 24 hours and it was exceptional service. Not only that, but they also kindly dealt with my annoying warranty company for my car & they were so patient and kind about that too. Special thank you to Travis, Carl and Jacob.

Since Gene allowed Michelle & Jason to run his business, things have gone downhill. Michelle…read moredoesn't mind being rude to customers. She obviously hates people & has no customer service skills. Jason acts like a used car sells man wheeling & dealing. I brought my vehicle in because something was wrong with the steering. It was hit in a parking lot on the front quarter panel. I asked Jason if someone could test drive it so they could see that it felt as if the steering was loose & somewhat uncontrollable. Jason said they would rest drive it I got a phone call from Michelle saying my car was fine & that they did a wheel alignment. I had another repair shop pick up my car & he called me immediately. The guy was a mechanic & he & his manager went to Gene's to pick up my car. The mechanic said when he pulled out of Gene's parking lot, he had to call a tow truck because my car was dangerous to drive. He said he would never recommend Gene's because Michelle was so incredibly unprofessional by bad mouthing me stating I was crazy because nothing was wrong with my car! The mechanic & his manager stated that if anyone had test drove my car, they would've seen it was dangerous to drive. He also said if they actually performed an alignment, they would've seen the damage to the E-steering, Control Arm, etc. I spoke to Gene about Michelle's rude behavior & what I was left with but he never followed up or got back to me. How sad.

Had a great experience at Gene's Auto Repair....Good work, punctual, organized, and nice Guys!!!!read more

We've had a problem with our windshield wipers turning on automatically when we start the car. It…read moremight happen three times/day and then stop for two weeks. Totally strange. Took the car in to where we usually go and they couldn't figure it out. Went to the Ford dealership but they couldn't even look at it for a week and since we have one car that wasn't going to work. My husband called Ford and they were clueless. He made an appointment at Honea's and they figured out the problem, which had to do with a setting. They showed my husband how to fix it. Thank you to Honea's for fixing the problem. We will highly recommend you to friends. .

2017 Jeep started overheating and showing a service shifter message. I saw several reviews stating…read morehow trust worthy Honea's mechanics were. Made an appointment and they got back to me the next day what needed to be fixed it. I approved the repairs and had the Jeep back on Monday. Now I feel safe driving it.

Highly recommend! Very knowledgeable & trustworthy...responded quickly & fixed the problem on our…read morevan for a reasonable price.

Started having problems with my cars AC but I put it off due to cooler weather. Now that it's…read moregetting hot, I decided to look around and saw good reviews for OMW so I sent a message. John was straightforward about his thoughts and I decided to take my car to him to get it diagnosed. He was super friendly and went into detail with each step of his diagnostics of my cars AC. After getting it looked at, he recommended me next steps and was not pushy about anything. I was able to schedule a fix around both of our availabilities. The day of the fix, I was greeted and told the eta and plan of what will happen. At the end, he was able to get my AC repaired! I'm very thankful for the great communication, detail, and passion John has for working on cars. Highly recommend to give him a call/message. He will be my go to guy for anything car related in the future.