What an amazing place!! The staff was ALL so incredibly kind, patient, and helpful. Special shout out to BIG employee Sam who when we asked for help with a spill (kids will be kids!), was smiling, thanked us for reporting the mess, AND offered a new cup as the other was all over the floor. Thank you, Sam!! 100/10 would recommend. Pro tip: Tuesday's are nearly half price for wristbands. What an amazing place!! The staff was ALL so incredibly kind, patient, and helpful. Special shout out to BIG employee Sam who when we asked for help with a spill (kids will be kids!), was smiling, thanked us for reporting the mess, AND offered a new cup as the other was all over the floor. Thank you, Sam!! 100/10 would recommend. Pro tip: Tuesday's are nearly half price for wristbands. read more

Best in Games - Arcades Near Me - Ypsilanti, Michigan

I honestly really wouldn't recommend coming here if you don't wanna waste money. Though all of the attractions seem appealing, they are all overpriced and dysfunctional. One time, a friend visiting me wanted to go go-karting so I bought us tickets. It was $25/person to go around about 7 times. I was given a kart that couldn't turn right unless it super slow so I had to slow down drastically every time. I eventually got ran into which put my kart out of commission for the rest of the rounds. It was no fun at all and I should have been offered a refunded since I couldn't even do the activity I paid for properly. I've also done this selfie golf which is okay but it just wasn't for me. I could tell it wasn't well cleaned or maintained. I've tried both of the bars which had great bartenders both times. The drinks are way overpriced just as the food is as well. It's about $25 for some chicken wings which they didn't even bother to try to make look good on their menu. Your first time there, you have to spend a minimum of $20 just to get a pass and some of the popular games aren't even working properly. You can get this thing called a rainbow pass where you can play certain games unlimited for a set period of time but it limits you to only the shooting and driving games which get tiring after 15 minutes. Overall, I really wouldn't suggest people going here unless you want to take a loan out for mid-tier games and overpriced food. read more

Came here for a team outing on a Monday, so only the 1st floor was available. Ordering food was quite disorganized...the kiosk was very easy but because nobody was manning the cashier area where we were supposed to pay, we were walking around unsure what to do next. Once I got my wristband from the front counter, the employee walked over to the cashier area and took care of our food tickets. They did not have nearly enough staff to accommodate how many people were there. Once we were done with food and drinks, it was go time for the games. The wristband got us into laser tag, a few arcade games, bumper cars, bull riding, obstacle course, and slides. It ended up being a great time despite the chaos in the beginning. My suggestion would be to have someone at the front welcoming people and asking them where they were going/what they planned to do. That way, they could direct the group where to go and how things work. We were incredibly lost. read more

Best in Games - Laser tag! - Arcades Near Me - Ypsilanti, Michigan

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First off Elroy is the best bartender there! He was on top of everything he was very smart and very knowledgeable about the drinks they have there. He was super friendly and very helpful about the place. I can't get over how many fun things there is to here. The best time to go is on a Sunday evening. We did the smash room but also checked out everything else on each floor. There are four floors of fun activities to do: such as ax throwing, football bowling, bowling, curling, darts, go carts, selfie mini golf, pixel floor fun, basketball, arcades and karaoke fun! We will be back again for sure! read more

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Came in to play some arcade games! It was really fun and I was able to win enough tickets to get some candy at the prize booth. Sat at the bar and had a " big fashioned" which was there play on an old Fashioned 6/10. I also had chicken tenders with fries 6/10, an appetizer plate with pretzels, mozzarella sticks, and mini tacos 10/10.. read more

Best in Games - Arcades Near Me - Ypsilanti, Michigan

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Just realized I hadn't updated my review yet! After my first post, the owner Dana personally reached out, shared his contact info, and helped me book my son's birthday party. He was super helpful and made the whole process smooth and easy. At first, I had trouble reaching the team, but once I connected with Dana, everything went perfectly. He even answered my call while on paternity leave and made sure things went as planned, really appreciate that level of care! They recommend kids wear the non-slip socks provided, and only cakes or cupcakes are allowed from outside. They also have great food and party tray options to choose from. We booked the unlimited party package with a private room, which includes arcade cards, all the arcade games, and nine attractions. The kids had an absolute blast! There was a small menu mix-up, but the staff fixed it immediately. Also loved their photo spot near the entrance, perfect for pictures and memories! Overall, an amazing place for pre-teen birthday parties with friendly staff and thoughtful management. Highly recommend! read more

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I love their food and they have deals that come with food + game credits. There's so much to do and I had a really fun time. Make sure you plan to spend half of the day here because there's multiple floors! read more

Best in Games - pizza - Arcades Near Me - Ypsilanti, Michigan

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This place is so much fun. I've come many times for parties, axe throwing, football bowling, drinks and karaoke. The staff is very friendly and knowledgeable. Be sure to check out the candy themed bar! read more

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We attended a large company event here and came away very impressed. The staff was friendly, welcoming, and consistently helpful throughout the event. The food quality exceeded my expectations for this type of venue--especially the pizza and mozzarella sticks, which were surprisingly good. Everyone we interacted with had a positive attitude and seemed genuinely happy to help. Overall, it was a great experience and an excellent venue for hosting a large party or corporate event. read more

The experience was very expensive from the start, and unfortunately it did not feel worth the cost. While unlimited games and activities were advertised, there were not enough staff members available to properly support them. This led to long waits and a lack of assistance throughout the event. The staff was also rude and inattentive, which made the situation more frustrating. For the birthday party, basic essentials such as napkins, cups, plates, and even water were not provided in the room. I had to track down staff just to get these standard items that should have already been set up. Overall, the lack of organization, poor service, and high price made this a disappointing experience. read more

Best In Games offers a pretty unique value proposition in the Ypsi/ Ann Arbor area. It's one of a few businesses around here that provides entertainment options for kids and adults alike, along with full bar service and dining as well. I've been to BIG a couple of times now and the vibe can be totally different depending on when you're around -- weekend afternoons are super packed with families and young kids, so it can feel hectic to walk around as an adult looking to enjoy a Saturday afternoon. In contrast, evenings/ nights seem more casual as they're adult focused, and require more scrutiny around minors being allowed to even enter after 8pm. There are certain areas that are off limits to minors as well (including the Sugar Sugar bar/ lounge upstairs). In addition to the full suite of arcade games (which are well set up and maintained), they also have a set of larger activities which can be quite fun too. I'd personally recommend laser tag, bumper cars, etc. -- we didn't get to try the go karts or mini golf, but perhaps for another visit! The key highlight for me as a Karaoke fan is that BIG offers free karaoke on the weekends, and also allows you to reserve karaoke rooms for your group! I personally really appreciate having the option one way or another, and both offer different benefits. The key detractor is the expense at BIG... wristbands are expensive, drinks are expensive, and the unexpected charges (like special socks to go into certain areas) can be real detractors. The cost of things almost turned BIG into a 3-star review, but I can appreciate that offering so much content in this area is expensive, so that trade-off might be more justified. Overall... I'm not in a rush to come back to BIG for activities/ arcade... but sign me up for more karaoke! read more

I had a birthday party for my son this past weekend. Everything was absolutely great!

This place is fantastic! Brought niece and nephew for holiday outing with their Aunty. They are running a school break special. 1st floor wristbands for $29. Noon - 8pm. At 11 and 13 they sure can go! Make it a Thursday and the arcade is half off! For $120 (wristbands and 2 - $25 arcade cards and two sodas) they had an experience they will remember forever. Aunty chilled, and even had a drink at the bar while they were in a laser tag session. Tito's and soda was $8, not bad. The fufu drinks are overpriced and too sweet. Almost a full bar with a lot of beer options. The restaurant is order at the kiosk. Most payments are touchless. You can rent a locker or just leave your crap in your car. We are elsewhere but the menu wasn't bad. Plenty of seating. I didn't go upstairs to the Go-karts or other bar. Unlimited really was unlimited for first floor, except arcade. Buy the socks for the adventure park or bring your own. Plenty of parking, nice staff and relatively clean. Surprisingly so with the traffic through here. read more

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Rome was great at helping have an axe throwing session. He also was very attentive when we needed things while eating. Thank you for your amazing service ! Jaiden, Rashad, Jakob, and Antwan were so helpful with the go-carts and allowed us to ride another ride when there was issues with the cart that allowed the race not to be fully complete. read more

Went here for a date. Plenty of options when it comes to games but the service was okay. It took forever for us to find someone to grab drinks for us when we wanted to get drinks at the top level at the candy bar. But the drinks were huge and I got the boneless wings with fries and they were pretty good. read more

Best in Games - Arcades Near Me - Ypsilanti, Michigan

Best in Games is truly a fun, entertaining place to have a great time with friends. I came here on a Tuesday and did the 50% off wristband deal for 90 minutes. The attractions I participated in were: -Laser Tagging -Bumper Cars -Drop Tower -Ninja Warrior Course -Virtual Trampoline The arcade games were great. I also liked the variety of the prizes offered in the prize section. Overall, I recommend coming to Best in Games. It is a wonderful spot. read more

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We drove an hour out for our friends birthday party. They raved about this place, and have been begging us to come. The only reason we took the drive was because of them. Every bar we went to had 1 bartender. Service was super slow. Took 15 minutes to get 1 drink. We paid for a party section, got the whole package deal, seated ourselves, no waitress came, no bartender came. We had to walk to the bar for service. Drinks were mediocre, they need to teach their bartenders to make better drinks. Food was extremely over priced. I paid 20 bucks for pickle fries and a soda. Had a party section, but still had to go downstairs to order food. The cashier lanya was the most rudest, obnoxious person there. Short black girl, with the short afro, gave us a hard time for absolutely no reason. We ordered our food on the kiosk, which is then required to go to cashier for payment to "make order complete, and send to kitchen". She cashed out the people in front of us, and then walks away from the desk for 10 minutes. We're still standing there. She comes back and looks at the cashier desk, and then walks away again. By the time she comes back, she cashes out 3 of the 7 people in our party waiting to pay. She Says "you can only order fried food". Then SHE WALKS AWAY AGAIN. She then comes back and says oh the kitchen is closed, so everyone who ordered but hasn't paid yet, cannot get food. But she was the one who walked away 3 times. The bar manager notices we've been waiting a long time at the cashier desk, and comes and asks what happened. He makes it right and then puts all our orders through. 5 more people who ordered after us were still able to put food in. Again, we dont know what lanyas deal is. To top it off, she starts harassing our party, keeps doing circles around our tables, laughing, flicking us off, saying crude swear words, and we have done absolutely nothing wrong but maybe be at the wrong place at the wrong time. We told management about it; but they did not bother to bring her over to us to apologize or at least acknowledge as to what her problem was. Management acted like they were going to review the tapes and hold her accountable for FLICKING us off 3 TIMES. Cussing us out, and saying f you multiple times. If this is how you treat customers and the poor way of training your staff, I can see why it was so dead on a Saturday. The staff here are setting this business up for failure because there is no accountability and organization what so ever. Would We come back here again? NEVER! We would rather go to Dave & Busters or CJ Barrymoores. Just because it's bigger doesn't always mean it's better. Was not a fun time at all. 0 out of 0. read more

Best in Games - Arcades Near Me - Ypsilanti, Michigan

We were here for a team building event. In an industrial looking building on the outside. There is as over 50 people from my department. We had the top 3rd floor for a few hours. Go-carting sign-up was a half hour before the start of the races. We had tables set up for our potluck for the team. They also have fowling as well as other games too. They provide you a head sock and helmets. Some of my colleagues brought their own, it wasn't their first rodeo. Cart #4 seems to be about a 0.6 seconds faster than the other carts. Was about $60/pp. read more

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The gaming is great. There is a lot to do here, which I found out after checking the place our. There are 2 levels. The first level has many games and the primary bar. There is also food you can order. The second level has many of the anger games and also a bar. There are go carts, Lazer tag, fowling, and axe throwing, just to name a few. I've always wanted to do axe throwing, so I gave it a whirl. It is not as easy as it looks bur fun. You are given instructions and the rules. I ordered a drink and found out you had to order from the kiosk for food. That was enlightening and interesting. I ordered from the bar last time, so this must have changed. It's a great place to go for a fun experience, especially with the kids. You can even have team building events here. I will be back to improve my axe throwing. read more

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We went here for a work event, I learned I am actuyally pretty good at Axe throwing, They had a little bit of everything and The Pizza wasnt bad at all. Can;t wait to come back and try the Smash room! read more

I had so much fun here, this place is huge! we played some games pinball was fun and we also did some go cart racing. Couldn't recommend more! read more

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Best in games? Maybe not best, but still pretty good. Let's dive in. For any arcade to get me in the door, there has to be pinball. Amazingly, not all modern arcades have pinball machines. I get it. But pinball has always held a spot in my heart, and I have little interest in the huge flashy games that are simply large-form versions of the basics from my youth. B.I.G. has a ton of the later. I also should confess a predisposition against arcades where the cost of the game is obscured by requiring "credits" from pre-paid swipe cards. I prefer the transparency of plunking quarters into a coin box, or even slipping dollars into a cash slot. Games have gotten more expensive. I get that and have come to peace with inflation. Still, six "credits" for a game of pinball? When you purchase a larger sum volume of credits and get some bonus ones for "free" as part of the deal, six credits translates to $1.20 per game of pinball. For anyone who doesn't play a lot, that's a 20% premium over the typical machine. Most pins elsewhere will give you three plays for $2, which the machines at B.I.G. do not. If you are accustomed to that pricing model, well the B.I.G. pinball machines cost double to play. If these machines were the best, than maybe that could be worth while. However, objectively they are not. Newfangled pinball machines are produced with tiered quality and production levels. For example, Stern's Godzilla machine has a deluxe model which features a three story building which "collapses" as it becomes damaged by the "monster". The deluxe playfield also has a rotating Mecha Godzilla with a magnet in its belly to capture a ball. B.I.G. does not have the best version of Godzilla or any of their pinball machines. The Stern machines have the Insider Connected™ system, however it is not connected. Sad face. All the same, B.I.G. can still be a plenty fun time, and I will most definitely return. I have to, since I still have a bunch of value on the play card I purchased! As opposed to some other pinball spots, the third floor of B.I.G. has a bar, so you can grab a beer while playing the pins. It's also decidedly more quiet up there, which is a blessed break from the din of the first floor. Sadly, there are no cup holders on the pinball machines, which is a thing some bars have. But that's kinda par for the course of B.I.G. It's good, but it could be better. read more

Well we cashed in our tickets after years of collections.... Got to have the lady open that glass door for my son and walked away with 2 awesome prizes.... Probably cost 100x more in tickets than if I had just got them at the store but was still a great time last night. Sadly our favorite game was broken though read more

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Jaden was a amazing worker and helped so much throughout the night! Very courteous and made the night a blast!

Best in games is a fun place overall. The adventure course is super fun and there's a lot of things to do once you enter. I recently also tried their selfie mini golf which was not as fun. There were some cool mini golf courses but overall the place was pretty small and the experience was overshadowed by the difficulty of getting a worker to come help us get our mini golf clubs and balls. There was not a worker there at the mini golf station working so we were waiting for a bit. Some of the selfie stations are outdated so we didn't even feel like taking a picture with them but some of them were cool. read more

Best in Games - Selfie Mini Golf - Arcades Near Me - Ypsilanti, Michigan

Had a great time at this place. The go-carts were awesome (although a bit pricey), they had some good pinball and a bunch of retro games (ms. PAC Man, Donkey Kong, Frogger, etc.). read more

Best in Games - Retro Video Games - Arcades Near Me - Ypsilanti, Michigan

We got the first floor wristband and invited friends for my sons birthday. Kids had a great time but our only complaint was there was no one manning the laser tag so we asked someone to help us and the employee who was instructed to come over took at least 15 min to come over so I had to go back and ask again. Otherwise I would give it 5 stars read more

This place is Wow! I have never seen such a ginormous game facility in Michigan...well...ever! This is pretty epic! I am not sure when it opened, but there are three floors of fun. On the bottom floor you have a large assortment of games and the ticket/ prize counter. A fairly big restaurant and bar area compared to literally any other arcade in the area with a pretty good looking menu. We did not get a chance to eat or drink, but I am betting we will soon. They also have rides and an obstacle course on this level. Next two levels have laser tag, mini golf, ax throwing, feather bowling, more bars, and race cars, amazing. They even have those adorable over priced fish bowl drinks with smoke coming off the top of the glass, to share with your mates. Each level has a bar and some snacks to order and prime spots near the activities. Plus there are several areas for private parties, which there were many. This is such a fun place to come with friends and family and even alone. I hear it from the Zap-Zone people. We will near a Zap-Zone, and the kids love it, but this is an epic sized Zap-Zone with more than a days worth of activities to experience. I love forward to coming back and doing more here. I love the fun vibe and all of the crazy decor. Even the stairwells have fun pictures depicting fun scenes. This is a must see place at least once if you are into arcades and indoor rides. read more

I came here to celebrate my grandfathers birthday. The go karting was really fun we had 2/3 rounds. There not regular go karts either they go fast so you gotta out a helmet on at the end they give you times and who placed in what. There is three levels inside and So many things to do I didn't get a chance to do everything but I got a chance to walk around a few times. Every corner you turn your head there's a new game or a new activity to do. There are a few bars and a designated little cafe area with a lot of tables to sit. Definitely will come back read more

Pay $28.99 which allowed you to be here all day however for that price station we're not mad and you had to wait between 5 and 10 minutes for someone to come by. When they did come by the ride last year in a few minutes. Then in the middle of the day they had a staff meeting I told her there would be shut down for about 15 minutes so he said he paid to come in they said will you have all day. I'll reply was we're not saying all day and they said well that's how it is. read more

This place definitely lives up to its name, it's BIG in every sense of the word! My friends and I explored all three floors tonight, and I'm pretty sure my jaw hit the floor seeing everything they had to offer. They offer arcade games, mini-golf, lazer tag, axe/ninja star throwing, an obstacle course, go-karts, as well as a couple of full-on rides like a drop tower and bumper cars. My friends and I played the mini-golf course (aka "Golfie") that had lots of cute spots to take photos throughout and spent time at the Candy Bar and the arcade. I didn't catch the name of our bartender but he was really nice and was able to turn the "Pinky Promise" drink into a fantastic mock-tail for me as I don't drink alcohol. One thing I would recommend is perhaps having some kind of indication on the drink menu as to which ones can be made without alcohol for those like me who don't like alcohol but still want a fun drink. All of the arcade games are really fun, and there's a good mixture of games that you can win points/tickets from and general fun arcade type stuff. Sadly I have to deduct one star from my review as the claw game and one of the pinball games on the third floor (the Godzilla pinball machine specifically) that I was playing malfunctioned and ate my credits. Thankfully with the claw machine at least a staff member was able to fix the machine and refund some credits back onto my card. One day I'll win that plushie though! Overall I definitely enjoyed my experience at BIG, though I will say it gets extremely loud with everything going on almost to the point you can barely hear yourself or your friends. There's very few places where it's genuinely quiet, and I think offering a few more quiet areas would be helpful particularly for those who are prone to sensory overload or anxiety and want a place to escape the loudness for a moment and decompress. I had a very fun time though and will most likely come back to try some of the other activities I didn't get a chance to try tonight. My only other issue is the fact that while my friends and I were eating at the sports-bar/cafe area on the first floor, a woman stopped by our table and solicited us with business cards for some place or other that she was a manager for. This definitely felt uncalled for and is something I probably should have brought up to a staff member but didn't think to do so. Despite the minor issues I had, I would still recommend BIG as a fun place to hang out. If you are looking for a fun arcade experience similar to Dave & Buster's but closer to home, then BIG is the place to be. read more

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Easily the hottest and most fun thing to do in Ypsilanti right now. Three floors with axe throwing, ninja star throwing, fowling, go carts, huge arcade floor, laxer tag, trampoline park, vr motion ride, bumper cars, sports bar with food (chicken wings are good here but $16 for 8 and also had the chicken Caesar wrap with twisted fries which was pretty good) and sugar factory inspired like bar (high price drinks). Between this, the movie theater, and a handful of restaurants all on this carpenter street, you will not have to leave this area at all. A must do. read more

2 stars were given for the food and drinks we got- They were pretty good. Other than that the Service was horrible. The bartender at the Sugar bar was extremely rude & we couldn't find her , as she kept on disappearing-So much so a customer walked behind the bar, And she didn't even know because she was not there. The service at the Pit stop bar was just as bad. Tips are already included with the food and drink purchases. So the bar tenders can act however they want, & they get a tip regardless. They ended up closing early. Buy 1030, when the website says 12am. We spent about $250. Would have spent way more if the service was better and they didn't close early. We won't be back which is a shame because it was a pretty cool place, but with the horrible service is just not worth it. read more

Was a great day place and the food was delicious. Chris was very helpful with getting my family set up with different games.

Terrible date spot for adults. Don't even bother with the wristband, all activities are meant for kids. It is a waste of your money. Arcade games are overpriced and you'll have better value at Dave & busters. Ordering process at cafe very confusing. Don't bother unless you're taking kids here. Also, notice the difference in both rating and volume of reviews between Google & Yelp. I'm not sure how they got 1k "reviews" on Google for a business that has been open for so little time. I suspect Yelp is a more honest source. read more

I may have marked this as a 4 star but this is solely due to the poor service given on the 12th approximately 12:30 pm where a bartender by the name of Shirley I believe provided myself and my part with the worse service ever. what refeeemed the night was the excellent managemet bc and the kind bar tender Dez D. we had a great time after we left the sugar bar. read more

Laser tag was so much fun! Shanti was the employee who led our game and she was so welcoming and made sure our whole group had fun. We'll definitely be back! read more

Would give this place zero stars if we could. Very dangerous place. My 9 yo daughter almost hurt herself on the Tsunami Slide. Then my husband tore his Achilles on the Ninja course and had to be wheeled out. They were there for no more than 15 minutes and were not offered a refund for the over $100 they spent on tickets. read more

I absolutely love this place and the vibe it presents. My friends and I went to B.I.G. over the weekend and had the best time ever! We rode the go carts and played some games. The ax throwing is something that I'll try next time along with the trampolines. The food was ok, just bar food, but was told they will soon be expanding their menu. Customer service was exceptional! John, the manager, who was helping bartending and serving food made us feel very welcome. He has a great personality and we were laughing and joking around with him. We will definitely be back this weekend. read more

For starters My sister came here on her birthday as a paying customer and she was very upset that MJ the kitchen staff kept giving her mean dirty looks and kept circling around the table. The staff here threatened to call the police on me for absolutely nothing when I asked them what the issue was nobody gave me a direct answer. I didn't come here to cause issues, which is why when Sam,Josiah, and Mj huddled around my sister's table with security I chose to remain quiet because I was not trying to cause a scene or trouble this place does not care about their employees. Dana the manager also instead of addressing the issue threatened to put me out by calling the police. Their kitchen staff (excluding Cass) are all very emotional and angry all the time and I still haven't figured out why they are allowed to still work there. MJ, Sam, and Josiah bullied me out of the establishment for absolutely no reason at all and Dana just sits back and allows it what way to bring in the new year read more