Prompt and very courteous service at reasonable rates. Only question I have is we did some wash and…read morefold laundry was advertised at $1.49 a pound but we were charged $1.99 a pound. Just wondering what the difference was other than that fabulous looking dry cleaning on the quilt and lovely laundered items.

I'm writing to express my disappointment regarding the service I received. Your business advertises…read morea 24-hour turnaround for clothing, yet that was not honored in my case. I dropped off just three items at 11:00 AM and specifically requested for them to be ready by 12:00 PM the following day--more than 24 hours later. Initially, I was told this couldn't be done. Then, after speaking with someone else, the staff member told me it could be done, but only for an additional $5. This feels like misleading advertising and poor customer service. If your standard service can't fulfill what you publicly claim, then your motto needs to be changed. As it stands, the promise of "24-hour service" is not only false--it's a frustrating experience for customers.

Service was wonderful, I gave them very little time for my alteration and it came out fantastic,…read more considering the rush the price was reasonable. I'll definitely be visiting again for any future tailoring!

From the owner: We specialize in deep cleaning and disinfecting of COMFORTERS and Home Goods…read more We provide reliable dry cleaning, laundry service, and cleaning of your valued household items? We clean everything from fine suits, tuxedos, and gowns, to comforters, curtains, tablecloths, purses, scarfs, & countless specialty items, including stuffed animals and leather. FREE Pickup & Delivery Available. Family-Owned • Local • Detail-Oriented. American Flags Cleaned FREE! We also specialize in seniors and veterans. Conveniently located in Fallston, Phoenix (Jacksonville), and Finksburg Maryland. Call or message us today for service or a free quote! A.W. Cleaners delivers spotless results with fast turnaround and exceptional service.

Kind polite honest and fair prices . Wow its nice to be a customer of theirs. I don't make it a…read morehabit recommending places but i will definitely recommend them. Kuddos ps thanks for aii you do

This was my first and last time at this dry cleaners. When I brought my clothes in they entered…read morethem in the system and handed me a receipt for 43 dollars and change. Then she asked me about what kind of starch I wanted and handed me another receipt for 45 dollars and change. I let it go. Today I went to pick up my clothes and she tells me 49 dollars and change! I questioned it and she said they needed to add more for a shirt. I tried to tell her they already did that and now they are adding another charge. The lady wasn't having any part of listening to me and did nothing to make this right. So I told her I would not be back. She just said "okay ". Very poor customer service and I guess they don't need my business.

Awful company to do business with! Very petty and vindictive. Took to long for delivery & never got…read moreback what was sent out.

From the owner: M.I.T. drycleaning and laundry will provide free pick up and delivery for commercial hospital…read moremedical laundry towels gowns sheets blankets lab coat scrub cleaning pressing or any type of alterations. Residential laundry from wash fold dry to hand finish table linen area rugs comforters blankets wedding gowns alterations dry cleaning we will provide the best schedule that fits the customers needs.

I've never had such a frustrating experience with a dry cleaner. They kept my comforter for over a…read moremonth, repeatedly pushed back the pickup date, and provided zero transparency about what was actually going on. No proactive communication, no clear explanation--just excuses when I followed up. Despite the excessive delay and poor service, I was still expected to pay full price, as if everything went smoothly. No discount, no apology worth mentioning, no accountability. If you value your time, your belongings, or basic customer service, go somewhere else. Holding an item hostage for over a month and then charging full price is unacceptable. I won't be returning and wouldn't recommend this place to anyone.

Dropped off three rugs with them. Two I dropped off late September and they were three weeks late…read moreto return them. I understand a little bit of extra time needed but three weeks is excessive. Why give pick up dates in the first place if they are going to be so inaccurate. The last rug I dropped off beginning of October and I still haven't gotten it back and it's mid December. I've tried calling, during business hours, and they don't answer the phone and apparently don't check their voicemail because I have not received a call back. Very disappointed. I feel scammed out of a rug!

Alicia is amazing! i call on her everytime i need my home refreshed. She's punctual and always…read morepositive! She's very thorough and leaves my home smelling amazing! Definitely book with her

From the owner: Quicksudz, is a reputable cleaning company dedicated to delivering exceptional cleaning services…read morefor residential properties. We strive to create clean, safe, and organized environments for homeowners or tenants, ensuring their satisfaction and peace of mind. For us, cleaning is more than a job, it's a passion!

I had an "emergency" need for pressing a homecoming dress for my granddaughter and the ladies at AW…read moreassured me they could get it done in time, which was a day and a half! They DID and it was beautiful! It honestly looked like a different dress when it had been ironed properly. I have since taken two blazers to them and paid 1/3 less there than I did at another shop. A button was missing on one of them and it WAS SEWN BACK ON BY LAURIE! Seriously, this place is AWESOME !

From the owner: We specialize in deep cleaning and disinfecting of COMFORTERS and Home Goods…read more We provide reliable dry cleaning, laundry service, and cleaning of your valued household items? We clean everything from fine suits, tuxedos, and gowns, to comforters, curtains, tablecloths, purses, scarfs, & countless specialty items, including stuffed animals and leather. FREE Pickup & Delivery Available. Family-Owned • Local • Detail-Oriented. American Flags Cleaned FREE! We also specialize in seniors and veterans. Conveniently located in Fallston, Phoenix (Jacksonville), and Finksburg Maryland. Call or message us today for service or a free quote! A.W. Cleaners delivers spotless results with fast turnaround and exceptional service.

Very polite and fair; very reliable. Great service, and in a straightforward way. I'll have to try…read moretheir alterations service, after reading some of these glowing reviews!

This place used to be a gold mind. Last year it was bought out by someone new. The new owner is…read more extremely rude and disrespectful. I bought in a wedding dress to have steamed. I came back to pick it up, and when I paid for it the owner rebuked me and was extremely hostile. He got in my face and said the price was not right and the next time I came in the dress would cost me three times the price I paid this time. I would not have been upset if he had just said there was a mistake in the pricing and been slightly kind, but he was so incredibly rude and made us feel threatened we left in a hurry. If he treats customers like this, can only imagine how he treats his employees The staff members were wonderful and so friendly, but I can not support a business who treats clients so poorly and then tells me, "OH WEll" when confronted later about his abusive behavior.

I dropped off a down comforter for cleaning and paid the $20 in advance. When I went to pick up the…read morecomforter, it could not be found. Long story short, I was offered a $20 credit toward future dry cleaning and $30 for the loss of a down comforter valued at well over $100. Needless to say, I will never entrust any dry cleaning garment to ASAP Pikesville again. I am out $20 for the service and well over $100 for a lost garment. Is this any way to operate a business?

First time and last time here! Upon picking up my…read moreclothing, the hospitality was dismissive and rude. They initially could not find my clothing and when they finally did, they did not locate my prepaid receipt so I had to go home and find my prepaid receipt. When I returned for my clothing , the receptionist was accusatory and ask me not to return!!! WOW

Everything in my condo unit was smoke damaged from a fire in the unit below mine. It was a crazy…read moretime dealing with insurance adjusters, finding contractors, and dealing with the condo management. The one sanity I found was hiring Harford Cleaners to restore all of my textiles. They arrived promptly to help me sort my things into 'save', 'donate', and 'toss'. They packed it all up, and in a few days returned the things for which I requested a rush order. Their work on those items was outstanding. A few months later, when the seasons changed, I requested the return of a few more items of clothing, They selected the items accurately, and delivered them promptly. Fourteen months later, my unit still can't be inhabited, my things are still stored there. Throughout, they have done a great job with the paperwork for me and the insurance company, saving me much aggravation. I strongly recommend them for remediating fire and smoke damage to textiles.

We had a propane gas fireplace malfunction and filed a claim with our insurance company. Hartford…read moreCleaners were the ones to come pick up our textiles to clean. We had some items selected to have them rush them back to us. They picked up on a Friday, delivered the rush items on Monday morning!!! Very impressed. To add to this review I wanted to say that in all the confusion of this whole mess I am flying out Monday (12/9) to Tucson and I put my computer bag that I take with me in the textile stuff!!! Ugh. I couldn't believe I did that. BUT I contacted Hartford Cleaners Sunday late afternoon and explained the situation and Pennylynn replied immediately and said that they would do their best to find my computer bag... Of utmost concern was that I had my computer power cord in there and I didn't want it to get ruined. Monday morning when the gentleman dropped off our rush clothes, he had my computer bag!!! Thank you so much for your prompt, courteous and fantastic service!!!!