Mike and Bruce a CLASS ACT!!!!!!!! They stand behind their work and give great and honest advice…read more All work and product were highest quality. Simply, they were a pleasure to deal with and make you feel like you are dealing with a friend.

Michael was amazing to work with. After carefully listening to our needs, and informing us about…read moreproducts, materials, and practicalities he was able to help us narrow down our choices from the thousands of possibilities to the perfect carpet which was to replace another one we bought from Sid Hall Floors 24 years ago! When there was a glitch with delivery (no fault of Sid Hall) Michael worked tirelessly to remedy the situation. Every step of the process he was available, professional and so personable. And may I add, the carpet is beautiful!

Great service and best prices in queens. Installed quickly and with no problems. Highly recommended!read more

Quality service, great prices. I've never had a bad experience or found cheaper prices elsewhere.read more

My mother in law wanted new carpet installed in her apartment. We went to Millennium to look at…read moresamples and get an idea. Sheila worked with us, answered all our questions, showed us multiple samples and gave us an estimate. After they came to measure the price was much lower, who doesn't love that! The price was perfect, they came super quick to install the work was great, and she is a happy lady! While we were there, I spotted an area rug, I asked for a little discount on it and Alan agreed. We all walked out very happy! Highly recommend!

Great quality runner. The owner at the store was amazing and the installation crew was awesome.read more

They are amazing there work is perfect the installers are polite & neat I couldn't be happier Thank…read moreyou

Amazing people to deal with. I had tons of issue with my place and they helped me through the whole…read moreprocess. I pre-ordered my carpet expecting a quick install and had to wait 2 years because the closing of my place was delayed and they held the carpet for me and did the install after i finished renovations. Lovely people work there and some of the hardest working crew. the price was amazing for the quality of the carpet. it was soft and plush just like i wanted. Hope i don't have to install again for at least 10 years but if i do i will be using them in the future.

We purchased a remnant carpet for our daughter's room 2 years ago. The staff at Empress was…read moreextremely warm, accommodating & knowledgeable. They edged the carpet and delivered it as promised. As for Duke as he was extremely helpful. On Thursday December 28, 2017 around noon, we returned to Empress Carpet Sales to purchase our 2nd rug. Duke not only remembered us as prior customers, he & his staff were once again knowledgeable & friendly. Pros: knowledgeable, friendly staff, great prices, lots of parking Cons: none, really! (Well, I guess they could offer free back massages). This place epitomizes customer service. Overall, our experience with the Empress Carpet Sales was positive. We were in & out within 30 minutes. Empress has a great selection of remnant carpets which can be edged as rugs. We have no complaints about Empress, and will return for all of our carpet needs. If anyone has any questions Empress, leave a comment to my review and we'll get back to you.

Great service, friendly and helpful. I needed certain smaller pieces for my dog to use on my…read moreslippery floors. They were so accommodating and cut every one to size.

Manny and his partner did a very professional installation of a new floor . They removed the old…read morecarpet and cleaned up afterwards. They removed the furniture and put it back after. I am very happy with my new floor. I highly recomend Floor Responders tel # 347 821-9922.

Floorr responders did a great job it was a very difficult job to change replace rug in a motorhome…read moreManny and his helper were fantastic was not an easy job and they did a great job

Very professional and meticulous...went above and beyond expectations…read more Thanks angel Patrick, Freeport

I am crushed that I have to change my review. I checked with other craftsmen. Angel allowed for his…read morepeople to butcher my floors and explain it away. I learned later, with other craftsmen, that with correct tools and consideration of my desired outcome, it was not necessary to butcher my floors on their edges. This flooring company tore my floor up. I did try to go cheap so I went with them. I did not know that when we negotiated price, I negotiated away the sealant ti protect floors and allowance to butcher my floors. I was told back/forth 2/3 coats on floor. With/without sealant? Angel said 2 coats sealant. Soon dirt is well in the grains of wood. I know because I can see where a rectifying area was made with the sealant compared to everything that sticks with floor. I have question is it the @Bona #Bona product. My first rodeo. Fixing will cost me an entire 675 sq new floor. It aches my heart. I don't have that kind of money and I wanted a nice outcome. If I had been informed more, I would have work harder to have paid more instead to spend so much more now fix in a few years after I save to do it. Why are workers not honest?!!!! Please inform the consumer the cost of cutting price. I have regrets that will cost me now to redo and seal my floors, and more, if I want to resume my useable sq ftg because you ate it away to close the gaps you butchered. Please do not do this to another customer again. Just be honest even if you don't get the job. I am so hurt.

They are very helpful In assisting you in the store and came in with a good price. They also have a…read morenice selection of all types of flooring. The installation guys (Bill & his crew) were great. They explained everything throughout the process and did a great job. Definitely would use them again

I stopped here today looking for an area rug. They sell carpeting, area rugs and tiles…read more We were greeted right away by a happy, friendly person. He directed us to the area rugs and briefly described each section. He then returned to the front of the store and we were greeted by Cory, the owner. We asked some questions about a particular rug and he answered all of them. The prices are reasonable and we are considering making a purchase. I would recommend this store. The staff is super friendly and helpful.