Smoke Alert has been servicing our home for both chimney sweep and dryer vent cleaning for several…read moreyears. Recently, I called because our woodstove was not burning correctly. Dale came out and spent a couple of hours checking all possibilities, contacting the manufacturer, trying suggestions they gave him. He located the issue and ordered the needed part. He returned today to make the repairs and gave me directions on how to proceed. I am more than impressed with this company's expertise, professionalism and customer service.

Slow to respond, higher price than competition. More words not necessary even though review says I…read moreneed more

These guys are amazing! I had a bat inside the house, which was terrifying. They were able to come…read moreout within about an hour to help. They walked around with me to show me the entry points, sealed off my attic, and came back multiple times to check on the progress. Bats are gone now and I feel safer. All of the guys who came out were kind and knowledgeable. I talked to some people afterward who said they had used this service before and also gave glowing reviews. Highly recommend!

Great customer service, detailed investigation for attic spaces, provide pictures with layman…read moreexplanations, good pricing.

Dani and Logan were amazing. They showed up on time, assessed the gas fireplace and showed me how…read moreto use it. They did a thorough check, and will replace the battery pack. They explained everything and answered a myriad of questions. They were so neat - everything vaccuumed, and they cleaned the gas fireplace glass. I've requested they both come to my next service call. I couldn't be happier.

This summer, I needed help resolving a propane gas line issue that had kept us from using our gas…read morelogs for years. I also wanted to have our chimney swept, and knew summer would be the ideal time to get quick service. After searching Google Maps to weed out fly-by-night companies, I found Mr. Smokestack--with an incredible 1,228 five-star reviews. Now I understand why. From the moment I called, the experience was seamless. CJ came out within a day or two, professionally assessed our situation, and gave us a quote for the chimney sweep. He also offered a ballpark idea of the gas line issue, noting that a technician would need to remove the logs to fully diagnose it. Once we realized our gas logs were over 20 years old, we decided to replace them--and CJ guided us through the process with ease. Within two days, we had selected a new fireplace insert, which was ordered and installed just weeks later. I opted to have the chimney swept and capped before the insert installation. Rodrigo, the lead technician, was outstanding--truly one of Mr. Smokestack's greatest assets. Logan assisted during one visit, and Dani during another. Rodrigo explained every step of the process, making me feel confident and cared for. He patiently walked us through the remote control features and helped us choose the best settings for daily use.I am 100% satisfied with both the installation and the product. Mr. Smokestack exceeded every expectation, and I now fully understand how they've earned such a stellar reputation. I cannot recommend them more highly!

We were very impressed with the quality of service for our chimney sweep last year. They were so…read morekind and took time to explain how air moves through the chimney in detail, how things like open windows and flushing toilets can affect that. We had no idea about any of that since this is the first time we have had a fireplace, so we really appreciated the tips. It was very nice that they broke out all their different recommendations for repairs in writing and clearly outlined what was most critical and what could wait. Having that honesty is so important and definitely improves trust. They also were very communicative and easy to get in touch with. Thanks for the great job and looking forward to working with you again!

I was very happy with The Chimney Wizard. It was easy to schedule an appointment, and they…read moreconfirmed the appoint via DM and then via phone call as well. They arrived within the appointment window. They performed a thorough inspection, bringing attention to think I wasn't aware of and that could present a hazard to our well being. They made recommendations for repair and offered to estimate the work asap. I am very happy we went with the Chimney Wizard for our Chimney Sweep inspection!

Dave came to the rescue after another repair service flaked out on us. With just a few days to go…read morebefore closing, Dave was able to come in and get our gas log fireplace repaired and working beautifully. Thank you Dave!!

Dave was amazing, very knowledgeable, patient & honest. He was able to diagnose my gas fire place…read moreissue & walk me through the process of getting it up & going over the phone. I would highly recommend Classic Chimney to anyone looking to service or repair their fireplace.

I am adding a star because the owner reached out to me with a personal apology and request to know…read moremore so he can improve the business. He did not ask me to update or change my review but was sincere in his apology and desire to do better. For that, they live up to the reputation they are known for, which is one of excellence. Here is my original review: I waited a bit before writing this review because I know a bad review can really hurt a company. After years of hearing Chimneys Plus recommended for everything from Chimney cleaning to gutters, I contacted them for a gutter quote. I wasn't going to be home when they arrived but was told they would be fine with my barking dogs so set up a date and morning time. When I got home 3 hours later, they had recently arrived so had been running late. Not a big deal but something to note if one was planning to take off work or had other plans. I'm not sure who the gentleman was who spoke with me but he was very knowledgeable and VERY persuasive. In other words, a good salesman. I was in a rush as I had many things to do but he didn't seem to take my cues to shorten his spiel. Still, I let myself be convinced I was going to ignore the quote of the company that did my roof which was significantly less than the verbal quote I was given on site. I requested to be sent alternatives in costing. For example, what would it cost if I just did the gutters without the gutter guards (and told the reasons this would be a TERRIBLE idea). I asked to include what if I did gutter guards in the back but not the front as one of the options. Or what if I started with just the back of the house (that verbal quote was the entire amount of the other companies full house quote -- but to the credit of Chimney plus, it did include guards whereas the other companies entire house quote of the same amount did not.) I expected to see an email quote either later that evening or the next day. Instead, the VERY NEXT DAY I was sent an email asking to please write a Google Review. Whaat?? I haven't even gotten the work done or received my quote!? I was told they are very busy and it would be a wait for the actual installation -- which again, I was willing to do. However, it has now been over a week and I never got a quote. At this point, I've gone with the other company and will use gutter guards from costco. You guys could have had my business -- and I'm sure would have done a good job. But no follow up after over a week isn't good practice.

We used Chimney Plus to redo our fireplace and could not be happier with the result. James Clark…read morehelped us evaluate all possible options and ideas including ventilation, design, materials. His expertise in the technical aspects was invaluable, but he also has an eye for knowing what will look good and helped us with layout and making it look fully integrated in the room, not like it was added as an afterthought. He was professional, friendly, and he and his crew were always on schedule and efficient. I would definitely recommend Chimney plus and would hire them again in the future.

I don't know what's going on on with this company. Are they still in business? I met the owner…read moreseemed like a great guy, was ready to accept his quote, but needed it reworked to include a small change --and never heard from him again. After multiple calls and texts I gave up. Like I said , he seemed like a great guy to do business with. Hope he's ok

The owner came to my home to inspect the fireplace/ chimney and cleaning, he send the immediate…read moreinspection report also, charged $235 but after, he said he will be sending me a quote for converting it to gas fireplace, but never sent any quote and never respond my texts . Updating my review: After days Owner sent me the quote , it is a long quote . Thank you.

We've used this company twice now. First, for a little inspection and cleaning last fall and again…read morelast week to replace the firebox in our 20 yr old woodburning fireplace. we appreciated their service as well as the quality of the job they did on the second job. We use our fireplace nearly daily from Nov-Feb for ambience and comfort . When we had the chimney cleaned last year, they told us that there was a crack at the back of the box. They did recommend replacing last year but said it would be okay for a little longer. So we waited and were happy to use them this year for the job because they were thorough and honest on the first visit. Will use again.

Tried calling and the phone number and going to their website. The phone number doesn't go to a…read morebusiness and the website domain is for sale. It appears they are no longer in business.

Great spot to stop for a coffee and pastry, or a more substantial breakfast. Good location next to…read moreWhole Foods.

I've used Mad Hatter for chimney sweep and duct cleaning for the past 10 years. They are very…read morereasonably priced and are prompt, personable, efficient and expert at what they do. They also wear shoe covers which is a nice extra. I called them for what an inspector thought was a broken baffle. Once they cleaned all the lint out, Ivory told me that the baffle was not broken. That honesty and integrity is another reason why I'm glad to highly recommend Mad Hatter.

Mike and his sidekick Chandler were not only courteous and prompt but excellent!…read moreOf all the craftsman I have had perform services this power washing service was the best money I could spend. Had the appropriate tools and knew how to use them. Extremely satisfied with service and price. Only power washer I will ever use. Thanks

We've had 2 different chimneys cleaned/inspected by Mike & great work both times. Good…read morecommunication, shows up on time & gets it done! We've recommended him to friends