Huge thank you to the manager who helped me with my laptop situation. I had been dealing with this for weeks and was honestly losing hope. I came into Best Buy expecting another long battle, but then this manager walked over, took charge of the situation, and solved a problem that had been stressing me out for a long time. I was genuinely so relieved i almost cried He turned one of my worst customer experiences into one of my best. Please recognize this man--he genuinely went above and beyond for me, and I'm incredibly grateful. I didn't catch his name but he was the guy that replaced my legion pro 7i on August 25th, 12:45pm-2:00pm, i hope he gets something in return he was a nice guy. read more

I visited the store intending to purchase a Samsung M80H tv,,,,after standing 20 minutes with no assistance I approached someone at the front of the store for assistance. When I asked if she could help me, her response was "I can read"...it only got worse from there. My point is simple. If I wanted that kind of service, I could go across the parking lot to BJs or simply stay at home and buy from Amazon. I'm a disabled senior citizen, not "tech savvy", and always try to support local business. I'm very disappointed. I don't blame the employee, rather I see this as a training issue, or lack thereof. read more

I'm a senior and not all that computer literate. My tech savvy kids call me a "dinosaur". Buying a new computer could be an intimidating and somewhat confusing experience for someone like me. Millville Best Buy's Nae S. made the experience a pleasant one. Nae patiently answered all my questions in a courteous and professional manner. She was very knowledgeable and answered in a way a "dinosaur" like me could readily understand. I took home a computer that fit my needs well. Just wanted to thank Nae by leaving a review for her. Nice kid, great interaction. It made my day. Thanks again. read more

This location signed me up for a geek squad membership without my understanding and I just got a charge for $190 a year later. I'll never shop here again and they won't be getting my money. read more

Very clean and helpful establishment. Been here a handful of times and not one thing to complain about. One of the employees by the name of Alex is my guy! Super helpful and kind and he knows his stuff. Definitely recommended read more

Horrible Phone Customer Service is really terrible! Only way to talk to a real person Is to drive 45 minutes to talk to the manager- ridiculous!! read more

This store is a total rip off. They have no one in the geek squad who can do anything except make excuses schedule appointments to come to your house curse out the Alexa and leave Wires hanging after they're supposed custom install. They are a total scam. The buyer should be aware, they are the worst you would be better off without them. They are harmful. Because there are new phones within store, you must go in store to complain. What a joke they do nothing to satisfy the customer except make excuses instead of total tech it should be called total wreck. read more

Best Buy - Custom non install - Computers Near Me - Vineland, New Jersey

Absolutely horrible schedule an appointment and rush me out the way to help someone else that also had an appointment. Basically denying any help even though I scheduled it through apple care. read more

Best buy Vineland New Jersey has the rudest most unprofessional manager named Genida Guerra!! She speaks to customers as if they are a child and raises her voice . It appears that she has no intention of helping anyone. She is so offensive and disappointing. I will never return to that Best Buy Vineland Store. Ever. read more

Drove 20+ Mins Here For An Appt To Have My Phone Repaired. Not Only Did They Tell Me I Would Have To Leave My Phone Over Night ( Which It Doesn't Say When Booking Or Anything Of The Sort ) It's A Possibility When You Get There They May Not Have The Part In Stock Anyway. I Didn't Get That Far Because I Decided I Wasn't Leaving My Phone. The Rude Guy I Dealt With Said He Wouldn't Be Able To Tell Me If The Parts Were Available Until After I Was Checked In And A Diagnostic Was Ran On My Phone. All This For A Cracked Back Glass. read more

Walked in, looked around, not one person asked if we needed help or what we were looking for. 3 guys standing together on sales floor talking about the Super Bowl. Great customer service! read more

The Best Buy is small but the employees are really great. They know their stuff and i don't ever feel uncomfortable when shopping here. The geeksquad service is also another great trait of this store. I later found out they were number one in the company! Another bonus is having Chick-fil-A across the parking lot lol read more

This location is smaller then some of the surrounding stores (Deptford,Hamilton) which ultimately ends up having less product then the others and limits your options. Not many of the employees know much about their products or much of anything store or product related to be honest, your best bet is do your own research like I do and just go in knowing what you want. I will say that I've never really had a bad experience here and what miniscule interactions I've had with management has been positive. I would never use geek squad for anything I feel as though they're a rip off and haven't heard one positive thing from anybody who has dealt with them. Store is always clean including the bathrooms which is a plus. One huge positive for this store is Big Will at the front door, nicest guy you'll ever meet and will always greet you with a smile. Next time your in give Big Will a shout out, tell'em I sent ya read more

Best Buy - Computers Near Me - Vineland, New Jersey

The worst ever for dishwasher installation- the worst for trying to get an installation date or customer service - 5 dates all were fake dates no one arriving - and when I said come pick the dishwasher up which was still in the box they could not even do that right - wrong time - wrong truck - I then had to fight for my refund ! Never ever again. read more

This store is super small but has very good customer service. My friend was looking to buy a new TV so I was able to steer him in the direction of the TV I have and give him the breakdown of how Best Buy presents their tvs from lower end to higher end in a left to right sweeping fashion along the back wall of the store, generally. A store associate came over to ask if we needed any help and we told him we were debating between the same tv in different sizes. He did not push my friend into getting the bigger TV that was more expensive and was honest about the sound quality of the newer TVs. I asked him what the choices were for soundbars and my friend and I were both excited to see a Bose Bluetooth soundbars that is dual purpose and portable! They helped us load the tv into the car at the front of the store and it was a wrap from start to finish in less than 20 minutes! Needless to say my friend left pretty happy about the new TV and accessory! read more

I should know better than to go into s Best Buy and expect anything other than Best Buy quality service. This location did not fail to make me feel like going home and purchasing the item online. It is average size, and very clean (I assume it's very clean because of the low flow, not due to employees keeping it clean). I was unable to call in ahead and ask them to hold an item which I had seen them as having in Stock through the website. This is because their phone system doesn't seem to get phone calls in to employees but rather to a phone answering service if you happen to go through and intelligently answer their questions. If you simple wait, and push no buttons, you will get right through. The sales associates were blue and shirty. Nothing special. I can only assume that the complex series of swipes followed by sounds and an outward look of frustration were all part of a complex security algorithm maintained through an interface in which candies are crushed. If possible, avoid this location. If you have to come here, get in quick and leave. Or browse and buy it online. read more

I have a love-hate relationship with this store. I am not a fan of the big box tech stores. As such, I do not normally shop here. But I had been trying to purchase some televisions of late. It was an arduous process. My research brought me here as their prices were as good as they get. They also sell Google TV, which is a product I was interested in. Well, I was extremely disappointed in the service. It was so bad, I left and vowed not to do business with Best Buy. Each sales person I spoke to was clueless about Google TV; each told me a different story. Of course, those stories contradicted one another. It added lots of angst to an already stressful process of buying television. So, I quit the process. Then I popped in after two weeks. It was midday. Thingswere not busy. Jonathan was a very pleasant and knowledgeable salesman. He helped me. It didn't hurt that Best Buy had a really good deal on a television that met all the specs I was looking for. I ended up purchasing two televisions and they threw in a PS3. Sure, there was an attempt to sell me the expensive HDMI cables and the extended warranties. I indicated I had no interest in either and that was that. Best Buy also allowed to walk out with all this stuff interest-free for three years. Yeah, on price they do well. I found that as long as I didn't need technical advice, the store can be fine. read more

Best Buy - Computers Near Me - Vineland, New Jersey

This Best Buy is terrible don't waste your time, it's small, the employees are terrible, has a poor selection of items and displays. Better off looking up reviews then ordering what you want from Amazon. Unless you really want to see whatever it is you are looking for but odds are this Best Buy will not have it on display. Otherwise don't spend your money here and the geek squad warranties are a joke don't waste turn money on that crap just get the warranty thru Amazon, It's hassle free. read more

I bought a stacked washer dryer GE. I also purchased Geek Squad insursance. Geek Squad has been to my home at least 4 times. The machine is so loud, Geek Squad said that's normal for this model. It's been a few years since I bought the machine. Also, it takes about an hour to complete wash cycle. Is there anything I can do? read more

This store is as incredibly as disorganized as it get's. I bought an expensive 3,000 + TV to be installed a MONTH later. I carried out the wall mount and speakers. They were suppose to deliver and install the TV. I get 2 calls the day before reminding me 8-12 they would arrive. I get a call at 7:30 from the installer asking what size is the TV. I told him you are bringing the TV. I get a call at 11:30 stating the TV is not in stock (ordered and paid for a month ago)??? I call Vineland, wait about 1/2 hour on the phone and they state the TV's are in stock but they didn't pick it up. They will call me back. NO call back. I call the installers back at 1:00 they cannot find my order 1/2 hour later. I ask for a manager. They hang up on me. I call back Vineland and talk to the manager. He is waiting for the installers to get back to him. He states I can reschedule the date. I have waited for them 6 hours now and we will see if I get a call back or if I just take everything back and cancel the order. I have bought many things from Best Buy at other stores and had success. My advice is to stay away from this store. Even getting someone on the phone takes forever. Jack G. read more

I ordered 3 TVs to be delivered to my new home .One was a 50 inch Samsung & the other two 40 inch insignia .They kept on not getting the address right as this went on back & forth as finally the 50 inch was delivered & as we opened the box we found the screen cracked & when I called Best Buy it was hours waiting for a response which i just could not wait any longer .Hopefully this can be resolved amicably read more

I feel mixed! some times great some time bad! it mostly comes down to the staff!

Best Buy in Vineland, NJ is a great place for all your electronic needs ! Employees are knowledgeable and polite!

I love my Best Buy in Vineland especially because of the staff. It's a small store, but has most items that I want or need. The staff is so very polite & helpful to me. management with Michael run a tight ship! read more

Size matters. That's what a lot of think in regards to electronics and especially Televisions. Best Buy is one of the premiere electronic big box stores in the country, andafter Circuit Cities demise, remains one of the few left standing along with Fry's. The Vineland location is smaller than most Best Buy's in terms of size, but they keep a wonderful selection of items, just less redundancies, there is a lot of variety, and are more than happy to special order something for you. As with anything your mile may vary with service, but I have only had positive experiences with the staff at this location. They are very friendly and want to make you happy. On several occasions, when I could not find an item, they have located it for me in the backroom. I am not a huge fan of the recent redesign, but its very comforting to know someone will help you find what you need and it doesn't feel like an imposition on their time. I purchase a lot of blu rays at Best Buy because they are regularly the price setter on opening day. They also offer a wonderful upgrade and save promotion a few times a year. Now that Best Buy matches Amazon, there is not a single reason I will shop anywhere else for electronics. read more

Good place to shop, the staff was knowledgeable and humorous and the store has everything you might need for your pc (RAM, GPUs, SSDs, HDDs, PSUs, Etc) read more

I shop at the Vineland Best Buy because there are always a lot of sales associates walking around so you don't have to hunt for one. The other reason is the sales tax is only 3.5% compared to 7% in other towns. I can get to the store without a lot of traffic taking the back way into the shopping center. Very friendly store. read more