If you're in Ocean City NJ and need help from a wireless store I suggest you go off of the island…read moreor at least to the Verizon store on the boardwalk. This store on Asbury ave is without a doubt the most inconvenient Verizon store I have ever been to. The peopole working there have 0% tech experience (which is why there was a line every time I've had to go in there) and dont know much about the products and services they do offer. I went into the store to get a prepaid sim card and what shouldve taken 5 minutes to put in the new card and pay the new balance of 45 bucks plus 10 for the card and activation took hours. As I write this review, my phone is STILL not activated. Allow me to explain... I was in the store at 3 o clock. at about 4:30-5:00 I was finally leaving with my new pre paid plan all ready to go. All though the phones service wasnt activated right away, she explained the it could take up to an hour to actually come back on and start working since Verizon needs to activate it. After an hr and a half I brought the phone back explaining the service had not yet been connected so she did some looking on the computer and realized that the sim card she had put into my iPhone was not valid simcard. If I wouldnt have come back the phone wouldve NEVER turned on. (I thought it was fishy how she took the simcard out of the credit card sized case they're shipped in was not normally fastened into the cc sized case, it had been TAPED in. Yes, thats right, taped, as if somebody had taken it out at an earlier time when it was brand new, and then returned the simcard after having problems and instead of throwing it away, they taped it back in the case in which it was shipped i assuming it would work again, so instead of being treated like a valued customer, I was given a faulty sim card in the hopes that it woud work. When I got back to the store she realized that everything on the Verizon side of things was fine however the sim card was faulty. ( I wonder why? Since it wasnt a brand new sim card and had been taped to look as if it was thats why!) She then replaced it with a brandnew sim card and told me that my service should be restored within the next hour and that all that had to be done was update the new sim card information on her computer. I finally went home happy, or so I thought Another hour later (its now 7 o'clock as im typing this review my phone has still not yet been activated. Im about to walk back over to the store for a THIRD time in one day. Again, i'll reiterate, this whole process should taken 5-10 minutes. It has now taken 4 hours...d After waiting as much time that my day could offer (and then some) I had become frustrated. I withheld my discouragement inside and took pity upon the customers who were behind me. With all of this in mind, after today, I will not be returning to this store besides to pay for my montly bill. Im keeping my fingers crossed thta when i go back she'll finally be able to help me get my service on, especially after waiting this long and already have paid. Point being, the employees at this store have absolutely NO idea what theyre doing!!!! The last two times I went there she had to call customer service and have them walk her through the process. Incompetence at its greatest. EDIT: Phone is on 5 hours after I originally paid.

The staff at this store are fantastic. They answered all my silly questions (as a new iphone user)…read moreand never once made me feel inadequate. I will upgrade all my phones in this store from now on. They couldn't have been more friendly or helpful!

No customer training for the representatives. She acted annoyed with my questions. Then when I…read moreasked if they would put the screen on my phone 4 me, she rolled her eyes. She seemed like she didn't want to be bothered and her eyes were red and glossy. I wonder who is running this store? Horrible customer service

Ok- so my phone died, I locked myself out of my house, I had 3 kids under 10 out in the pouring…read morerain without my car, and I only had a credit card and 6 dollars! The salesman at the store was very helpful! He graciously charged my phone, and helped me figure it all out! To access my contacts to retrieve numbers I needed, he offered to help me access my iCloud account. As a verizon customer, I would say I was very thankful for this store today!

Great service. Everyone else that I called to replace my iPhone screen was over $400…read more Thephonexchange was just over $200. And everyone else that I called said it would take 2-3 hrs. Thephonexchange was done in 20 minutes. Don't waste your time with anyone else visit these people great service.

From the owner: We specialize in iPhone repair, Android repair, tablet repair, iPad repair, HDMI repair, console…read morerepair, electronic repair, cracked screen repair, battery replacement, we repair Apple watches and water damage repair. We repair headphone jacks. We pay cash for iPhones, we pay cash for androids, we pay cash for game consoles, we pay cash for MacBooks. We pay cash for Apple watches, we pay cash for Apple computers.

Josh was terrific! The guys are so honest.... And I would take my computer, I phone or tablet to…read morethem anytime. They are very easy to communicate with, and did not make me feel at all uncomfortable with my inability to understand the mechanics of my laptop! Didn't even charge me for their time. My husband and I would recommend you guys 100% of the time! Also, the way they operate during this awful pandemic is incredible! Thank you ERS technicians!

These guys definitely know what they're doing they got my MacBook fixed up in a jiffyread more