Vehicle was on their website for sale with photos and description and price. I contacted Matt and…read morenegotiated a price for the vehicle. I went to the trouble of hiring a freight truck to transport the vehicle and after investing all kinds of time into the purchasing of the vehicle, the guy ghosted me. He would not answer calls or return calls, even after telling me to make the 5 hour drive over there and that he lived near there and would come over. Glad I didn't drive all that way like he told me to!

This business is more than an Auto Auction, they also sell used cars and trucks. I HIGHLY…read morerecommend checking them out next time you are looking to buy, sell or trade your vehicle. Billy and John have bent over backwards making sure that we are completly satisfied with our trade. Even after the deal is done they are still there taking care of any problems or needs. We have bought many used vehicles from dealers and never received the A+ treatment we get at Terry's Used Cars. Their Honesty and Customer Service is Outstanding.

I went directly through one of the co-owners and asked about getting a "new to me vehicle", nothing…read morefancy. I was desperate to make sure I was able to get myself and my husband back and forth to work especially since I drive to make a living. Not 6 months in and the motor has thrown a rod and is completely down after taking it back twice to have it looked at by them and being told all it needed was new shocks & struts. What I later learned was that they had completely reset my dashboard so the indicator lights were not coming on, the first time I brought the car back to see why my Check Engine light was on I was told that there was a short in the panel and it may happen from time to time. I should have known better, but like I said we really needed a vehicle. The day before it died I took it by an Oreilly's in Tulsa and was told I had multiple failures from missing sensors to the camshaft going out. Don't get me wrong if you're looking for an extreme "fixer upper" or "project car" with a loved one then go for the auction, but if you're looking for a used personal car that you're not trying to fix to flip it, just don't waste your time or money. Times are to hard nowadays to use someone's weakness against them just to make a dollar.

Very good auction People who work there are very friendly Never been rude That is what makes…read morea good auction five star for me

Ladies and gentleman, the standup owner of K & K Auto who leaves his own 5 star review while trash…read moretalking. Let me break it down for you. * Other review is garbage. that guy didn't buy that car from k and k and he never paid ​ ​fully for the car. YOU installed a bad transmission. YOU took possession of my vehicle after the transmission went to hell. YOU held on to my car for over 5 and half months not doing anything with it. I'm fairly confident all of that says that I was very clearly a customer of K&K Auto. If I hadn't paid for the car, why was the title in my possession with my name on it with zero sign of any lien being attached to it. Once again, I'm fairly confident all of that says that I outright owned the car and paid what was due on it to own it. * k and k did work on it, installed a used tranny and soon after found the pcm was bad ​ ​ ​causing trans issues again. could not immediately get a computer so ​he got a refund of his down payment from the guy that sold it to him. Here again, the reason the poor work you did was even discovered was because the car was in my possession after being told everything checked out and was fine. I took it to a much better mechanic and had him run the codes it started throwing just a few days after your shop had "fixed" whatever the hell it was you claimed to fix. As for the computer, I'm still floored as to why it took you as long as it did to get one in. Why is it that I could easily find one and have it here in just a few days? Imagine that. Down payment? I paid cash up front and was given the title. * he also had a loaner car during this time from the gentleman that sold him the car. That loaner car had nothing to do with you. That was a loaner from my brother because he very clearly knew I couldn't go without a vehicle for as long as you had decided to keep mine from me. * he can say what he wants but he was not a customer of k and k. YOU worked on my vehicle, did you not? That means I was a customer. Good try though. All your potential customers need to do is check out your business practices on Missouri Casenet. Let them decide for themselves.

Other review is garbage. that guy didn't buy that car from k and k and he never paid fully for…read morethe car. k and k did work on it, installed a used tranny and soon after found the pcm was bad causing trans issues again. could not immediately get a computer so he got a refund of his down payment from the guy that sold it to him. he also had a loaner car during this time from the gentleman that sold him the car. he can say what he wants but he was not a customer of k and k.

I had kind of an all come apart and mishap with my diesel luckily, just a couple miles from the…read moredealership. they were also able to line out the problems that should've been been fixed from the previous dealer, but the part was never changed even though I was charged for it. Worked with my warranty company. I didn't have to deal with any of it besides paying my parts I picked up the truck. Nobody wants to deal with dealership fees when you're getting repairs, but these guys did a good job friendly fast. I'll be back when I need service again.

Over the past 10 days my family has bought 2 vehicles here. First my son, a 2024 Jeep Compass and…read morenow hubby, a new truck. Our experience with everyone there has been fabulous! I have to give a special shout out to Ray Green our salesman, Matt and A.T. Hubby and I weren't super easy clients because we completely flip flopped on what we wanted. Originally we thought the Jeep Rubicon Gladiator was going to be it. Since they didn't have the one we wanted in stock, they found one and immediately did a trade with another dealership an hour away. It was then waiting for us the next day. Then this morning we call them saying we have decided against the Jeep and would be buying a Chevy (fortunately Vance owns that dealership too.) But in the end, we bought a 2500 Ram Laramie w/a turbo diesel. All the while even though I'm sure there was a lot going on behind the scenes, we knew their #1 priority was that we got what we wanted. Hayden in Finance and A.T. the sales manager worked with us to get a good deal, and we drove away super happy. Please note Vance offers a drivetrain lifetime warranty on most of their new vehicles., a big plus! Plus they will do what it takes to make sure you feel comfortable and clear in your decision to buy a new vehicle. We never once felt pressured or that we caused any inconvenience. You can tell the employees like their jobs, people seem to stay with the company. That speaks volumes. Vance definitely earned a family of lifelong clients. Thank you!

I brought my truck here after the front end got damaged in a parking lot. The body work was great…read moreand they did a great job matching the painted striping down the side. I did have a couple of issues however. 1. My wife spoke to the shop most of the time. I only spoke once and was asked what to do with the molded running boards that were damaged and removed from the truck. I told them I didn't want them and to dispose of them. Didn't happen. They were in the bed of the truck when I picked it up and I had to do the disposing. 2. When I ordered the new running (nerf) bars I asked them not to order anything else if the product I wanted wasn't in stock . I was assured that this didn't happen at this shop. Long story short, I still have the wrong running boards on my truck because they ordered something else when my boards weren't in stock. 3. Finally, I asked that the holes where the old running boards were mounted be sealed to prevent rust. I was told this would happen after the new ones were mounted. Again, this never happened. Great body work, customer service could use work.

Great body shop in Joplin, Mo. We used this place after we got into a fender bender. They were very…read morehelpful and extremely polite. Not having been in this situation much, they were able to walk us through the process making us feel very confident in the situation. They got us in quick and were done a lot sooner than their original time estimate. I highly recommend for your body shop needs!

Outstanding service! I found that Jeremy, Chris and Matt were extremely knowledgeable and easy to…read morework with. My car was expertly taken care of after having it shipped from California to PHP for repair; very impressed with their professionalism and expertise.

The owners and technicians at PHP made me feel confident that my concerns regarding my older, ('98)…read moreMercedes 320 were addressed and rectified. The shop appeared clean, organized and up to date. Staff seemed knowledgeable and helpful in solving the issues I had. Pricey but not upsold.

This place is a joke.. They do shoddy work. The owner has the gift of gab and believes that he…read moreknows everything and customers don't. That's probably true for some, maybe, possibly, the majority, but there are those who do. They may not be "subject matter experts", but it's not rocket science. The owner, Dana, tries to paint himself t in the light and believes he's always right. He doesn't want the truth out there that may paint a bad, yet true, picture. He may have his hair share of happy customers, yet I'd be willing to bet, that summer of them have no idea what was, or was not done, they just "trusted" that the job was done, and done right. Please educate yourselves on the totality of damage to your vehicle has, what's needing find, what else may have been impacted, what's being done, as well as if it was actually done, not to mention if it was done properly, and professionally. Just remember, they're getting paid no matter what, whether it be you that pays, your insurance company, your deductible (you), and your insurance, or even the other person's insurance. So, I won't mention the insurance fraud that took place, I just ask that before you take your vehicle here, or any other place for that matter, please take the time to maybe learn something new. Your vehicle just may be YOUR LIFELINE, it's not theirs. Worry more about the mechanical, working parts that make, or help, the vehicle go down the road, not how pretty, or nice it looks. I couldn't give no stars, because overall, I definitely would have. Lastly, and this doesn't necessarily point to this business, just hopefully your decision making processes in life. This is for everyone that trusts people until given a reason not to. TRUST and RESPECT, both, should never be just given, it is to be earned. And no, I'm not saying to be disrespectful, I'm referring to TRUE respect.

They quickly did an estimate of my car as well as the damages, giving a fair price. The next week…read moreat the schedule date, as I didn't have any other available transportation, they allowed me to stay in the building until they were finished. The owner as well as the workers all have a great personality and are very knowledgeable on automobile repair. Highly recommend to anyone in the 4 state area.