Good vehicles and work with people. They have good cars & a fantastic warranty. They believe in…read moresecond chances and you will too once you stop in and become their customer.

I came all the way from Detroit to buy this car, and everyone at D & J did a great job in making…read morethis purchase happen! At various times in the deal, we worked with four of the various family members to help gather information, do research, and then finalize the paperwork. They were all very friendly and went out of their way to provide things like extra photos to give me enough confidence to buy the plane ticket and come out to Joplin to seal the deal. Everyone knows that buying any used car can be a roll of the dice, but this is perhaps the first time that I have had zero disappointments in buying a second-hand vehicle from a dealer. Thank you again to D & J for making this a smooth and thoroughly enjoyable purchase experience -- and their lunch recommendation was great too!

I use to go to another Toyota dealership but I felt I was not getting the service I deserve. I…read moreheard that Fletcher Jones had bought Carson Toyota so I decided to give them a try. I actually went there to complain about an ongoing problem that the other dealership was not able to fix for me. When I got there the service advisor was very nice and listened to me very well, I felt a little bad that I was there with a complaint, but then I was greeted by not one but two service manager's, Juan and Mark they were very understanding and got my ongoing problem taken care of. Fletcher Jones has made me a customer for life THANK YOU!

I highly recommend Fletcher Toyota. John and Wes made my purchase of a 2026 vehicle the best I have…read moreever experienced. John was unbelievably patient with getting exactly what I wanted and Wes was super helpful with what the options were and what we did and really didn't need. They are both very earthy and enjoyable gentlemen and never pushy. I will definitely recommend them to my family and friends, as well as returning for any future service and vehicles

Of I could give zero stars I would. Bought a brand new Jeep compass and with 2 days started having…read morecomputer issues, park brake would kick on randomly, heaters wouldn't work correctly, touch screen barely worked, just all kinds of things. Have taken it to them twice and all they did was reset the computer, which worked for a day or so, but didn't fix anything. Got very fed up and contacted Corporate, and they are pretty much the same, so now I know where Fletcher learned it from. Very irritating when you spend a lot of money to purchase a brand new vehicle and it doesn't work correctly and the dealership and Corporate do basically nothing to remedy their malfunctioning vehicle.

Two recent encounters with this dealership, both very frustrating…read more I have a 2019 Cherokee Latitude with 125,000 miles. Called for A/C service and was flatly told with no service history, they would not service it (at all). just spoke to the parts department - needed parts for above issue but was told by the Parts Representative that I needed parts that I absolutely did not need. I did try and explain but was cut short and was told that I was wrong without benefit of explanation. Unfortunately, this was first...and last interaction with Frank Fletcher in North Little Rock.

We have been buying our cars at Ropers Honda in Joplin Missouri for just over 25 years. We have…read morealways paid cash and have gotten a fair deal. Which is why we always used them. This time I went without my husband to purchase a new Honda Accord. I was ignored for over 30 minutes! When I finally went back in for a salesman he treated me like I was stupid. I told him exactly what we wanted and he again asked if my husband would be happy with the color? We finally sat down to talk money I was told there was no discount just because I could afford to pay cash. I left and we will NEVER buy from ROPER HONDA! NEVER AGAIN! Just because I am female I am not ignorant!!!!!!

I was from out of town and brought my car to this dealership. For some minor issues. Poor customer…read moreservice and no communication for 2.5 hours. I would not recommend this dealership.

They got me in my appointment on time and did all the things I asked for them to do and they did it…read moreprofessionally.

BEWARE! Chevy Colorado: GM officially released a service bulletin addressing the coolant leak at…read morethe upper radiator hose. It is a "known defect" rather than wear-and-tear. Landers, the Chevy dealership in Joplin, Mo., is aware of this problem, which bulletin PIT6494A documented. They did not stand behind their product but instead charged me over $500. I was disappointed that they did not stand behind their product!

Great dealership if you're looking for a new GMC or Buick without the hassle of big city dealers…read more Love my Sierra I purchased here and will be back for my next one.

Second review my brother went to have warranty done at their shop because that is where we bought…read moreit they told him the cv joins were baby after they had his jeep for two days they said it had to go to Fletcher dodge for repairs WTF they are supposed to be a repair shop when Fletcher looked at the front end they had lose bolts and wrong parts on it dodge said that there work was not need and they damaged more than they fixed that didn't need they done more damage to the front end that could have hurt my brother or a inacent driver because of there false work just to make a buck to put people in danger of the front end locked up of worst do not trust that shop very dishonest people Fletcher dodge said it was poor workman ship

Awesome! From purchasing a new Nissan to getting it serviced, it's very easy! They deliver what…read morethey promised!

Everyone there is great. No complaints on my end. Easy to work with. I have purchased all of my…read morecars from Nissan and have them all serviced here.

Do not buy a Kia. They sell you on a 10-year, 200,000-mile warranty, yet my car is now sitting with…read morea blown engine not covered under the warranty with only 64,000 miles on it. Here is what the technician said happened: 'The alternator shaft pulled the threads from the alternator pulley, causing the pulley to come off along with the belt. This damaged the water pump and radiator, which then broke an engine mount and blew the head gasket.' All of that is only covered under the 60,000-mile warranty. So an engine pulley, something that literally turns the drivetrain, is somehow not considered part of the drivetrain? The drivetrain can't turn or function without an engine pulley. You see how they trick you? They are really selling you a car with a 60,000-mile warranty. And honestly, do you really want to buy a brand-new car with 17 miles on it that is effectively only covered for 60,000 miles, especially when Kia is known for using cheap parts? But I did figure out why they say "stay frosty"... It's because they know your engine will be blown and the heater won't work. So you're sitting in a non-operational vehicle, freezing...thus: "Stay Frosty." When I called and told them the problems I was having with the Kia dealership. They didn't care. So, no, they are not a "dealer for the people." They are a "dealer for the suckers who buy here"

Very low pressure. Collin was a excellent salesman, when we came back on the second day it was…read moreactually his day off. He came in and got us in a new vehicle. Thank Collin!

I bought a "back row beauty" from this lot and was treated like I spent 100 thousand dollars…read more Customer service was top shelf from the time we walked on to the lot until we left with our new (to us) vehicle. The gentleman who closed our deal (Cameron- I think that's right) told us he would ship us a simple little part the vehicle needed, and followed through. Honest. Respectful. Integrity. I would strongly recommend this group to anyone.

Nice guys finish last. I lost 15% of my car purchase price because I trusted the owner of this car…read moredealership. I purchased a Tesla Model 3 from Midwest Motors in Joplin, MO in December 2024. The dealership never submitted the form to the the IRS so I could get the $4,000 tax credit. I was told by numerous friends, car dealerships, and business owners to have the car dealership submit the one page form as car dealerships can easily get the tax credit from the IRS. Midwest Motors was not interested in doing this as they were selling this Tesla as a favor to a friend and consultant to their company. I wanted to make it easy on Midwest Motors so I did not press them on doing the work. I am now out $4k as Midwest Motors never submitted one form that confirmed I purchased the car from them, or submitted the one simple form with the incorrect VIN. Either way, I am a nice guy that looses out. A video explaining this saga can be found here - https://youtube.com/shorts/JgTpJYZbFLI. The owner and team at Midwest Motors was pleasant and easy to work with during the sales processes. However, like many sales transactions, companies are not willing to help after the deal is closed. They have moved on to the next transaction.