I had kind of an all come apart and mishap with my diesel luckily, just a couple miles from the…read moredealership. they were also able to line out the problems that should've been been fixed from the previous dealer, but the part was never changed even though I was charged for it. Worked with my warranty company. I didn't have to deal with any of it besides paying my parts I picked up the truck. Nobody wants to deal with dealership fees when you're getting repairs, but these guys did a good job friendly fast. I'll be back when I need service again.

Over the past 10 days my family has bought 2 vehicles here. First my son, a 2024 Jeep Compass and…read morenow hubby, a new truck. Our experience with everyone there has been fabulous! I have to give a special shout out to Ray Green our salesman, Matt and A.T. Hubby and I weren't super easy clients because we completely flip flopped on what we wanted. Originally we thought the Jeep Rubicon Gladiator was going to be it. Since they didn't have the one we wanted in stock, they found one and immediately did a trade with another dealership an hour away. It was then waiting for us the next day. Then this morning we call them saying we have decided against the Jeep and would be buying a Chevy (fortunately Vance owns that dealership too.) But in the end, we bought a 2500 Ram Laramie w/a turbo diesel. All the while even though I'm sure there was a lot going on behind the scenes, we knew their #1 priority was that we got what we wanted. Hayden in Finance and A.T. the sales manager worked with us to get a good deal, and we drove away super happy. Please note Vance offers a drivetrain lifetime warranty on most of their new vehicles., a big plus! Plus they will do what it takes to make sure you feel comfortable and clear in your decision to buy a new vehicle. We never once felt pressured or that we caused any inconvenience. You can tell the employees like their jobs, people seem to stay with the company. That speaks volumes. Vance definitely earned a family of lifelong clients. Thank you!

My wife and I are new to the area so we don't always know where to take our vehicle for service. We…read morewant somebody we can trust who does good for the community cares for their employees as well as the customers. Small family owned businesses like this or what keep America running. I am a navy veteran and I know this company does great things for first responders and military veterans. Not only are they good at what they do work wise, but they are good at what they do internally. I had my oil changed nothing more nothing less Everything went smooth. They did refer me to a company to install the windshield. They did a perfect job everything went well. If I could give 10 stars, I would. You definitely get quality work at a great price this place is top-notch. Jason Stone

quotes me 100 dollars to fix ignition coil, thought it was pricey but said okay I'll do it, show up…read morehe says I forgot to add something so it'll be 150 I grit my teeth but swallowed it and said okay that's fine then a 12 year said he was charging you wrong it's gonna be 210 and we won't match our quoted price I was DEVASTATED i couldn't drive my car away wh so what was I suppose to do?! I'm a autistic mom of 3 and that family owned business DOES NOT CARE ABOUT FAMILIES I can't stress this enough go somewhere else you've been warned

I use to go to another Toyota dealership but I felt I was not getting the service I deserve. I…read moreheard that Fletcher Jones had bought Carson Toyota so I decided to give them a try. I actually went there to complain about an ongoing problem that the other dealership was not able to fix for me. When I got there the service advisor was very nice and listened to me very well, I felt a little bad that I was there with a complaint, but then I was greeted by not one but two service manager's, Juan and Mark they were very understanding and got my ongoing problem taken care of. Fletcher Jones has made me a customer for life THANK YOU!

We had an service appointment for 11am and was there a little early. At 1pm, I called to see what…read morewas taking so long. The lady who answered said she would check and put me on hold. She came back and told me the service guys all go to lunch from 12 to 1 so it should be finished shortly! I can't hardly believe they would let a customer sit in the waiting room for an hour while they go to lunch when the vehicle is there for a simple oil change and tire rotation. Finally, at 1:40pm, the car was finished. Over three hours, including driving time from Pittsburg, KS for an oil change and tire rotation. Do not schedule appointments close to their lunch hour because you'll add another hour to your wait. Seems to me a change is in order for lunch breaks. Customers first, I don't think so. Every time they put me on hold and transferred me on the phone, I had to listen to Frank Fletcher's message about how they care about the customer. To make this clear, I am not complaining about the work, only the time it takes to complete something simple like a tire rotation and oil change.

Barney's has been THE place my family has taken their cars to for years. We have never been led…read moreastray. They are so honest and they're very flexible! I feel like you can't really trust a lot of car shops now a days, but we trust Barney's! The service was so fast and reliable. I had gotten told at a Dobbs in a bigger city that I needed to replace my shocks and struts and it would cost me about $1000. I took it to Barney's and they ran a bunch of tests and within an hour they told me there's nothing wrong with and I don't need them fixed for a while. They get us in every time without fail. The staff is kind and trust worthy and keep it real with you about your car and their opinions. I really appreciate the honesty!

Quick service. Great customer service. Answered questions and took care of everything fast.read more

Absolutely horrible place asked them to get my jeep drive able after it stalled out on me in dollar…read moregeneral parking lot on Main Street...had a rebuilt transmission in it warranties for two years and the two years mark is up on that warranty 01/15/2026....they have kept my jeep throwing more things to do with it and making me pay almost $1400 now just to find out from the guy who rebuilt my transmission that Kevin's auto repair is taking me for all my money and he needs to fix my transmission now. I've already paid Kevin's auto repair $425 for nothing and wasted so much money and stranded living at my job since 12/16/2025!!!! Kevin's auto repair are criminals fair warning. This has ruined my life! Response: first of all not living in my jeep I have a home in Miami, OK but uber is damn expensive back and forth to home when I work 12 hour shifts as a crisis specialist! Asshole! I could have fixed the Tran pan later! You're not helping me at all you're hurting me more and more. I could have been told it was the transmission the day it got to y'all!!! Self righteous jack ass and I was told later that it would only cost $312 for the safety switch!!! So more lies!!! And the driveshaft has nothing to do with driving back and forth to joplin for work I haven't been to Disney since last summer when I found out I have to get a modified front driveshaft for my jeep and when I do go to Disney I stay on trails that are not rough for it! I said I had money to repair it but after I was told it was only going to be $312 I paid my bills for the month! And I never said I have no responsibilities that is a lie too!!!You're absolutely evil. My hobby and what I do with my jeep to cope with the stuff I see for work is not negligence it is absolutely self-care for me to be out in nature so I can help folks. Which of course you don't understand at all clearly. I was trying to stress to you the importance to me of my jeep not be judged by you!!!

This is the second time Kevin's Auto has saved me. Kevin did an engine swap on my Kia a few years…read moreago and never had an issue after that. This time I bought a cash car, and the guy who sold it to me, screwed me. Then I took my car to Dry Fork, only for them to lie to me and try to take thousands. Kevin's was booked out for weeks but they got me fixed the next day for under $500. I'm so grateful and I'll keep letting everyone know.

excellent service!!!!!!! 5+*****'s all the way!!!!! made appt., showed up early.... no problem…read more.. jumped right on our estimate!!!!! was so nice and courteous!!! our vehicle is a 2024 blazer and talk about new cars being different regarding repairs!!!! robert s. went over everything! in detail!!! from the simplest to the very difficult! best decision we have ever made for auto body repairs!!!! then............... we call our insurance company wanting steve's!!!! well... guess what?????? they are a preferred shop!!!!! thank you !!!!! robert!!!!! m.& m. t joplin, mo

They were super helpful with the process. They communicated way more than the insurance company…read moredid. Their work was incredible. Highly recommend.

Excellent service! I brought my car in for an insurance claim and asked about the price to fix some…read moreunrelated chips in my driver's side door. Repainting it would have been $700 and it just wasn't that important to me but Tyler said that they could touch it up if I wanted. When I picked my car the repair looked like new and they had touched up the chips at no charge! I love not seeing those nasty chips every time I get in the car! Tyler and the whole team were very friendly, I received a call keeping me updated on my repair and my car was ready a day early! My car looks brand new again! Highly recommend!

McCallister Body shop once again delivered more than what they promised, earlier than they said…read more They did a great job on my F150 and I would highly recommend them.

I went in for a wheel alignment, and it was found that I needed a right wheel hub, which is a…read morelittle costly. I scheduled that repair for the next day and being who I am, I was skeptical, but in reality I found that it in fact was needed, and my car was much quieter when I left. And honestly, their pricing was very fair, and their service was done in a timely manner. I had the privilege of meeting the owners Dana, Mike and Terry all of who were very nice and knowledgeable. I believe it was Matt, one of the mechanics, who found the wheel bearing issue: kudos to him. I couldn't recommend them more highly for their honesty and great service! Signed, Proton Man

This place is a joke.. They do shoddy work. The owner has the gift of gab and believes that he…read moreknows everything and customers don't. That's probably true for some, maybe, possibly, the majority, but there are those who do. They may not be "subject matter experts", but it's not rocket science. The owner, Dana, tries to paint himself t in the light and believes he's always right. He doesn't want the truth out there that may paint a bad, yet true, picture. He may have his hair share of happy customers, yet I'd be willing to bet, that summer of them have no idea what was, or was not done, they just "trusted" that the job was done, and done right. Please educate yourselves on the totality of damage to your vehicle has, what's needing find, what else may have been impacted, what's being done, as well as if it was actually done, not to mention if it was done properly, and professionally. Just remember, they're getting paid no matter what, whether it be you that pays, your insurance company, your deductible (you), and your insurance, or even the other person's insurance. So, I won't mention the insurance fraud that took place, I just ask that before you take your vehicle here, or any other place for that matter, please take the time to maybe learn something new. Your vehicle just may be YOUR LIFELINE, it's not theirs. Worry more about the mechanical, working parts that make, or help, the vehicle go down the road, not how pretty, or nice it looks. I couldn't give no stars, because overall, I definitely would have. Lastly, and this doesn't necessarily point to this business, just hopefully your decision making processes in life. This is for everyone that trusts people until given a reason not to. TRUST and RESPECT, both, should never be just given, it is to be earned. And no, I'm not saying to be disrespectful, I'm referring to TRUE respect.