Great prices on car deals and for service deals but...they sure don't give you the customer service…read moreof other Subaru dealerships Service of OFL and tire rotation completed to satisfaction. Just wondering if it's just Tri-City, but of the 3 Subaru's I've owned the dealers always washed the car (or gave you a voucher for a wash) and vacuumed the car. I was disappointed that it washed washed or vacuumed When I took delivery of my car in April it was not washed or vacuumed of pet hair (my car was a CPO dealer loaner...still don't know why pet hair was in it‍).

Recently ran the "Lucky Triple Diamonds Game" campaign whose sole purpose was to deceive people…read moreinto thinking they won a large cash prize, only for the person to show up and be told they instead only won $5. Nothing but a sleight of hand marketing campaign to get unsuspecting people in the door to sell them a car nobody wants. If you can't trust a simple marketing campaign of theirs, why would you ever trust them with a significant financial decision like purchasing a car. If you're in the market for a car, you're much better off shopping elsewhere!

One of the worst experiences I've ever had as a consumer…read more I found a truck that I really liked. I texted and emailed with Jon Royal. He asked me when I could come see the truck. I told him I was an hour and a half away so I wanted to iron out some details before I make the trip. We discussed my trade and he asked me to send pictures and asked a few questions. He told me the range they would offer for my trade, pending physical inspection. I was good with that range. I told him I planned to come on Friday. He asked what time and I told him I would let him know tomorrow (Thursday) Thursday morning he texted to ask when I was coming and I told him Friday around 10:30/11:00 and asked if he could send me the Carfax for the truck. He said he would put me down for 10:30 and sent me the Carfax He texted back and said "tomorrow is my day off so when you come in, let the sales staff know you were working with me and they will get you started" That concerned me a little so I asked "Will whoever I will be working with have the information on my trade and the range you gave me?" He said "yes, I spoke to the owner personally about the trade. He said all of that information is saved in your profile along with the photos you sent me" On Friday, I drove for an hour and a half. I arrived at 10:30. When I arrived I saw that they had pulled the truck up front for me. I went inside and was greeted by, Barry (I think) I told him what Jon told me to say and he went to get someone to help me. Someone named Ric came over and shook my hand and said they would get a plate on the truck so I could take it for a test drive and I could leave my keys so they can do the inspection of my trade. I went outside and walked around the truck to check it out. Barry came out to get my drivers license. When he came back out with the plate and my license, he said to go ahead and take it for a test drive and when I get back I can sit with someone to discuss I got in the truck, moved the seat up, put my seatbelt on, started the truck and Barry and another man came rushing out, so I put the window down and they told me the truck was just sold. I drove an hour and a half for that. I find it interesting that the subject line in the emails they sent said "your frontier is ready at Somersworth Nissan. Nobody took me aside to explain anything... nobody so much as said "I am so sorry this happened" nothing I texted Jon when I left- I wanted him to know what happened. He did not respond I called and left a message for the owner Brendan Forget. He did not respond. I would never recommend this dealership to anyone, in fact I'm going out of my way to spread the word about the awful treatment I received. I mean, if a mistake was made, they should have spoken to me- they should have reached out. This was someone I was conversing with for 3 days by text and email- and then silence. Their customer service skills are a joke.

I want to thank Dave my sales man he really help me get my car and for the price I wanted. This is…read morea great place to to buy a car .

Love the people here BUT BEWARE when useing a credit card or…read morebank card you will get the a 3% charge on your bill Card item total 963.93 Cash item total 935.85 28.08 for paying with a card

The service center is full of idiots. They do not know anything about cars. I bought a brand new…read morecar last year and they never fixed ANY of the issues, just kept telling me "we couldn't hear anything" and "the car is working great now"... who in the world runs this chopshop?! Paying $600+ dollars on a car note and I barely get the drive my car! I told them exactly what was wrong and even got corporate involved and even they said that the issue my car is having is an easy fix & that some dealerships will act like they can't fix it so that when your warranty is up they can charge you an arm and a leg to fix said issues. Ron Currier's Hilltop Chevrolet is a POS and he needs to be shut down. Their service center has to be the absolute worst and most incompetent people I have ever had to deal with.

If I could put a minus in, believe me; I would in a heartbeat…read more Key CDJR in White River Junction is the absolute worst dealership that we have ever dealt with and we are sorry we did. The paperwork handling is absolutely ridiculous if you are put on an intransit plate from them to New York. Why would registration / titling paperwork on their end be sent to Beacon Auto Tag in Williamstown, New Jersey ??? Goes from Vermont to New Jersey to New York (some private DMV as Beacon says) then finally to the customer. It should not take over 6 weeks for the paperwork to process unless the so-called title clerk did her job correctly; what happened to the TC doing the job; instead of sending paperwork to some fly-by-night company like BEACON AUTO TAG. Doesn't the dealerships know they are losing so much money !!! All in all; DON'T EVER and I MEAN DON'T EVER DEAL WITH ANY OF THE KEY AUTO DEALERS ANYWHERE IN THIS COUNTRY...Their Dealer licenses should be YANKED from them all !!! Because if they screw people at one, you can bet they do it at all of them. WTH.....they are also LIARS !!! I was told that they would send me a check for half of the document fees that I was charged to keep me happy...where is it; LIARS !!! ¯\_(ツ)_/¯

Jeep Radiator Replacement. WARNING! do not do business with Keys Jeep…read more They over charge for parts and then tack on Customer shop charge $75 (That is not justifiable) and a $35.34 credit card charge.

Had a bit of a rocky start to getting an issue fixed on a car we had recently bought, with some…read morepassing of the buck and lack of professional communication, but Brian really turned things around and did the right thing by getting us right in and getting things taken care of, no beating around the bush. I appreciated his professionalism, his patience, and his willingness to work with us.

Bought my Gladiator from Larry at Tri City in 2023, he was the new guy at the time and he was…read moregreat. The new facility is beautiful, service is 10x better than it was before. Driving directly into the service department when it's raining or snowing is a game changer. Everyone's been awesome! Thank you!

DO NOT DO ANY TYPE OF BUSINESS HERE, especially purchasing a vehicle. Theres no way our car would…read morehave passed SAFETY inspection at any other place, yet calefs "inspected" it and put a sticker on it. also, they sold my parents a lemon. within minutes of driving off of the lot, it started bucking... Calef said it was a spark plug issue... long story short, my parents ended up having to put 1k into it so it was drivable. The warranty that Calefs gives you isn't even worth the paper that it's printed on.. no one excepts it.

This place ain't no good. The owner, the wife and the son all put off bad vibes. The person who i…read moregot a chance to talk with the first visit, turns out to be the shops mechanic. The worst part was meeting the family of Tony the owner. A mean looking tea kettle and a pear dont equal a string bean looking like uncle bad touch in the shop. The vehicle was priced nice but the mechanical problems made it worth scraping. New Jersey scumbag comes to mind when Tony's name is brought up at the attorneys office.

I brought my 2500 gmc truck to have the hose changed from the gas filler to the tank,meanwhile 2…read morecustomers came in after me with no appointments, I had a 10:00 appt.the service manager took them before me,stick one,No one worked on my truck until 12:15 they changed the metal gas fill part,strike 2 I said rubber hose not metal fill and to boot I was charged 552.00 dollars for a 15 minute job,strike 3 your out I guess they should not have windows looking into repair shop to see customers getting screwed,funny thing I was looking to buy a new truck there all set

I recently went to Midway Buick to look for a car and was met by a sales person named Wes Maynard…read morewho was one of the most easy-going sales associates I've ever met . Wes was very accommodating and knew what he was talking about which I can't say about every sales person I've ever met. The other staff was very friendly and helpful as well. Midway and Wes get 2 from me . I would go back to Midway Buick in the future and hope that Wes is working at that point.

I had a great experience buying a car today from Tri City Subaru. Josh in sales was so helpful and…read morevery informative. Super nice guy, not a pushy salesperson at all! Matt from the business department was awesome too! He provided options and helped choose the best options for me. I'm 62 years old and have bought many cars over the years. By far this was the best experience I ever had. It was actually enjoyable work with such a great staff.

The Staff at Tri City Subaru are Excellent , Proffesional , and Helpful!…read more I had some Concerns recently after purchasing a Vehicle in October and i was 100% taken care of . I Recommend this Business and i will be back.

Here's a clean, factual Yelp-style review written specifically for Granite Hyundai (updated name):…read more Yelp Review for Granite Hyundai (Somersworth, NH) I brought my car to Granite Hyundai last Thursday for a state inspection. It failed for front brakes, rear brakes, and tires. Fair enough -- I took the car home, parked it in my garage, repaired everything myself, and brought it back Monday for the re-inspection. This is where everything went downhill. Suddenly the re-inspection showed four completely new "failures": - A bad wiper - A brake light - "Low fluids" - Another minor item The fluids were not low, and when I questioned it, the service manager admitted these were actually maintenance recommendations, not legitimate inspection failures -- even though they were presented to me as fails. That alone is enough to make anyone uneasy. I also mentioned a taillight water-intrusion issue I reported months ago. Back then it was brushed off as "normal condensation." Now the water buildup is so bad that it shorted out a light, and suddenly it's a "seal leak" they won't address because my car is 3,000 miles out of warranty (63k miles). The issue was clearly misdiagnosed the first time. The service manager's attitude didn't help -- he was dismissive, smug, and offered no real explanation beyond "things must have changed between Thursday and Monday." Unless I drove through a meteor field, that doesn't make sense. Based on this experience and prior issues I've had here, I can't recommend Granite Hyundai for inspections or service. This kind of behavior is exactly why New Hampshire is eliminating state inspections -- too many dealerships using them as a way to generate unnecessary work instead of performing honest evaluations. Be cautious if you bring your vehicle here.

This review is copied from my google review. There are photos of the diagnostics and bills from…read moreToyota. There are also screenshots of text exchanges with the Granite Hyundai service department at that review. https://maps.app.goo.gl/RHnPhZVQcUUsPUQRA If you purchase a used car here make sure you have an independent mechanic inspect it. Do not listen to them when they say we stand behind our cars if there are any problems just let us know. They absolutely do not stand behind their cars. I bought a 2020 highlander here and after 6 days brought it back for noise from the transmission and suspension that they couldnt find a problem for they replaced 2 tires and said it was tire noise. They never even respond to my questions about the noises as you can see from my attached text messages with them. The noise got worse and i made an appointment with Toyota. They diagnosed it as needing a transmission which was partially covered i paid 177 out of pocket out of $10k, but i was left with a 1600 bill for suspension parts not covered under warranty. I brought it back again and they still wouldnt cover the strut damage. And told me it passed a bounce test and its an older vehicle with higher mileage what do i expect. To their credit they did acknowledge the sway bar end links were bad and offered to replace those. They also did provide me with a loaner vehicle for the month the car was at Toyota for the transmission replacement. This vehicle will not pass inspection in maine unsure how they passed it in nh. I guess my expectations after spending $23k is a car that can pass inspection. I will say the salesman Evan was very good he was the only person at the dealer that seemed to want to make things right. Unfortunately this place burned me so bad there is zero chance I would ever recommend or use them for anything again.

I have always gone to the same dealership for my vehicles and like to stay local. I needed to help…read moremy granddaughter purchase her first car fast and my usual dealership didn't have what fit her needs. Headed here and voila'! My granddaughter was treated very fairly, with respect and she was able to negotiate with the owners in a timely manner. We are so very thankful for the kindness and the owners working late to ensure my granddaughter's satisfaction. Thank you so very much. Highly recommend!

From the owner: Hall's Auto Center has been Family owned and operated for 55 years. We sell good quality Used Cars…read more No pressure sales.