Making a fool of customers whom they feel can be tricked into. Wished I could pick a zero star. Went in for a regular oil change. But ended up paying around 1200 for what they claim unusable brake pads on all four wheels after a 5 hour wait. And after that when I drove home, found there was a rattling(metal sound) coming from the rear side and the rear sensor sounded odd when I put on the reverse gear. Called them right away and mentioned it and was told to come after a week as they had no appointments prior to that. I went in the next day to inform them the issue because I didn't want them to point the finger on me and blame me. Went in on the said day to show the vehicle, like always sat there for 2 hours and had to drive with the mechanic to show him what the sound was and also the sensor issue. Finally after that they said its the problem with the exhaust and they have to test the sensor to find which one of the 4 is not working. Told me to come again after a week. Went in today like said, waited for 2 hours to get an update that its the problem with the exhaust and the sensor has to be replaced fully. I was like, that's what they told me the last time I went in.
I am sure they do not know what they are doing. Never again would I go there again. Such horrible and pathetic service. read more