If you are looking for a place to relieve your stress and anxiety- avoid this place. They charge…read moreyou for missed appointments and make no effort to tell you nor ask for a refund or reschedule. Very money hungry and doles out more depression than quality of care. There is one therapist that is pretty good but this place is a sham. Very shady office personnel.

My eating disorder and EMDR therapists are fantastic. They are knowledgeable, understanding, kind…read moreand supportive. There is always someone available and I've never felt alone or hopeless. Both, have helped me a great deal in a relatively short time. The APRN for medication management knows her stuff! She listens, is flexible and available. She promotes good dialogue between us, and together we come up with a workable plan. My team is solid!

This is one of the best psychiatry practices - group or individual - that I have worked with in my…read morefifteen year career of seeing psychiatrists. The staff is wonderful, friendly, and has never made a mistake. The waiting rooms are comfortable and nicely furnished. The provider I work with is always open to my comments, and suggests treatments beyond medications that could be considered. In other words, my case is taken seriously, and is treated with thought and care. The group is affiliated with Yale and the MyChart system, so you can easily check your appointments or send a message to the practice. There are both psychiatrists and APRNs at Spectrum - some of the most highly regarded psychiatrists in the state. It may be difficult to get accepted as a new patient, but persistence pays off.

Do your research, find a compassionate group that truly understands mental illness. Begum just…read moremight be the worst. Rigid, intolerant, impatient. This is a very precise field, which requires an intricate knowledge of each individual patient. One size does not fit all. There's no room in Psychiatry for ego.

I really don't recommend this place. after trying to reschedule an appointment i was told by the…read morereceptionist that she'd call me back because their "system is being slow" she never called back. a day later I called the office again and she then told me she can't make appointments for medication at this time, no explanation whatsoever. So I told her I don't want to be a patient anymore in that case.. I was extremely hurt by this and my partner found it sketchy so he called the office... come to find out, they basically decided to fire me as a patient without notifying me, and didn't want to schedule any further appointments for me because I cancelled my last one. so by their poor judgment they thought that meant I wasn't serious about treatment. Essentially giving up on me.

Terrible organization. Very unprofessional. I was looking for a psychiatrist for my child and they…read moregave me 1/2 hour's worth of "pre-screening" and release forms, plus asked a lot of questions, all of which I did ... they said they'd get back to me in a few days. When they didn't get back to me after 10 days, I called them and left a message. Nothing. Emailed: nothing. Called and emailed again the following week: nothing. Just awful.

Dr. Michel Jean-Baptiste is an outstanding psychiatrist and incredibly knowledgeable. Also great…read moreknowledge with my condition of bipolar disorder. Good listener and I feel like I get good therapy. I had less success with others in the practice including Maria Merola, APRN. It's very important to have the right doctor. And I have to knock the practice down a star because they can be difficult to reach at times and you usually can't leave a message with the answering service. This has been frustrating at times. But Dr. Jean-Baptiste is excellent.

Dr. Michele Jean-Baptiste has been my Psychiartist for well over a decade. When he met me, I had…read morebeen misdiagnosed for many years, and I was extremely ill. Dr. JB, as I fondly call him, was the most thorough, empathetic, and trustworthy Psychiatrist I had ever met. He had a complete neurological work-up completed on me to rule out any physical causes of my symptoms. He spent a great deal of time with me, asking questions no one had asked before. Then, he met with my husband and I to share the results. He explained my diagnosis, and said it would be very difficult to determine which treatment plan would work, and that we'd have to make adjustments to that plan for the rest of my life. He promised that if I didn't give up on him, he wouldn't give up on me. And he meant it. All these years later, although I am now disabled, I live a much more stable life, because I've learned what I must do, and what I must avoid to stay as well as possible. Dr. JB partners with my Dialectical Behavioral Therapy (DBT) Therapist, and also works with my other specialists. He knows my needs. He has shown my family a great deal of support as well. I highly recommend him for anyone with a mental illness. If you are willing to work hard toward recovery, you will find he will work equally as hard to assist you in every way he possibly can.

I also had to retrieve all my records and was turned away for having a diagnosis of bipolar. They…read moretold me they treat all conditions. I was very disappointed.

I needed a clinician for psychotropic med management. I have been stable on the same meds for 50…read moreyears. This office made me access my records, fill out all kinds of forms, decided that I have bipolar disorder and I do not. They informed me that the cannot treat bipolar disorder. It is very difficult to get anyone to treat me because I have medicare/medicaid. I worked in the field of geriatrics for 50 years and had professional contacts with doctors from this practice who were unprofessional and rude. One treating assistant living residents actually said that doping them up would get "more milage" out of them. In other words, extend their occupancy. I suspect that by limiting their practice to "geriatrics they can admit patients who don't know any better. I bet that they are not referring patients with Alzheimers for Leqembi,a breakthrough treatment for Alzheimer's. at Yale.

I've been a patient for the better part of 3 years. I was shocked to see the bad reviews. I was…read morereferred to Dr Klugman and it's been a great experience. Ignore the obviously bogus/disgruntled reviews. I believe he sees many patients, it's sad that only the bad ones leave a review. Give him a try!

I was seeing Dr. Klugman for 6 years. Have been changing meds since the. Then I missed Two…read moreappointments accidentally and he left me a voicemail just saying so long. I called The office and apparently that's how he drops a patient. That's so rude and unprofessional! Also, may be dangerous with my medications. Would not recommend!

I spent approximately 19 months at Turnbridge from September 2021 through May 2023. My family paid…read morea substantial amount of money because we believed I would receive safe, professional, trauma-informed treatment. My lived experience was profoundly different. I personally witnessed staff replay CCTV footage of serious client-on-client violence for groups of clients while laughing and mocking the person being attacked. After I was assaulted with a heavy wooden chair at 90 Ford Street, I remember staff later replaying the footage and mocking me for flinching. I also disclosed a sexual-boundary incident involving another client to people in the Turnbridge environment while a staff member was present. I do not recall receiving a formal interview, separation plan, or meaningful protection afterward, and the harassment continued. During an asthma attack, I asked a staff member for my prescribed inhaler and was initially refused because he claimed I was "faking it" and "getting high" from albuterol. My PlayStation 4 also disappeared from a Turnbridge residence, and I do not remember any meaningful investigation, report, recovery effort, or reimbursement process. My intake experience also raised serious concerns. During the drive to Turnbridge, I openly told friends that I believed I was entering a 28-day program. I remember signing contracts at 189 Orange Street before being told by the staff member who transported me that Turnbridge was actually a year-long program. These were not isolated personality conflicts. They raised recurring questions about supervision, medical access, sexual-safety complaints, informed consent, missing property, incident documentation, staff conduct, and how criticism was handled. I have since compiled a detailed evidence memo that distinguishes firsthand experiences from secondhand allegations and identifies records that should exist. Connecticut DPH has opened an investigation into care and services provided by Turnbridge. That investigation is ongoing and is not a final finding. Parents should ask for written answers about incident reports, CCTV access, medical protocols, client grievances, sexual-safety procedures, staff vetting, property-loss policies, expected program length, and what happens when a client says they feel unsafe or wants to leave. Recovery is necessary. Humiliation, indifference, and preventable risk are not treatment.

The lack of professionalism and expertise was stunning. I worried that we had been just given a…read moresales pitch to get our child in the door, and in retrospect, that's clear that's all they could offer us. They showed no capacity to understand reactive attachment disorder and instead did the thing that we have seen all too often from inexperienced therapists: a lot of pussyfooting around and making endless excuses for the child's bad behaviors, while assuming the parents were really to blame and treating us as adversaries instead of partners. They refused to believe anything they didn't directly observe themselves even though the child was not at home, in a classroom, unsupervised, or asked much of anything, so if course they weren't going to see how he would show up in other contexts, but even when we shared evidence of a series of poor choices he made right under their noses, they still pretended as though it were nothing. They were entirely incapable of holding him accountable or providing proper supervision to keep him from feeding his technology addiction, and they minimized everything he did, from breaking their rules to harassing teenage girls. They showed their ignorance when they allowed their own hero complexes to get the better of them, genuinely believing that because he seemed charming and cooperative, it was because they were doing such a good job (or that he had no issues in the first place), when, in fact, that's a basic, textbook symptom of RAD -- and, incidentally, of sociopaths, who would take them right in and practice deceiving them as though they were the greenest therapists in suburbia. When they started actively interfering in family connectedness, we pushed back hard, and rightfully so: it's the worst thing to do to a child with RAD and is more likely to exacerbate the problem than anything else. They clearly had no real concern for him, despite their feigned care, since they took him off most of his meds, promising a new neuropsychology evaluation, but they couldn't be bothered to get that done even though he'd been there a month. They were disorganized from the start, and we had to keep pushing for them to even follow through on their most basic promises. When we came for a visit, they decided, just hours beforehand, to kick him out and send him home instead, a day before the scheduled neuropsych eval, probably because they didn't want to have to acknowledge his case as a total and utter failure on their parts. They provided no transition planning at all. They provided our kid nothing more than an expensive vacation. He learned nothing beneficial at all. Don't waste your effort or hope or your child's time at this place.

Dr. Stitleman is a very gentle and patient therapist/psychiatrist. I've been seeing him for about…read moretwo years now, meeting about once every two weeks. I have no complaints to speak of. He is pragmatic with respect to medication and a good listener. To give you an impression of who he is: He is an older gentleman with an academic background. Besides psychiatry, he has an avid interest in chemistry and physics, among other scientific subjects. The previous (and, until now, only) review seemed so off base, I thought I'd share my own positive experience.