If you are looking for a place to relieve your stress and anxiety- avoid this place. They charge you for missed appointments and make no effort to tell you nor ask for a refund or reschedule. Very money hungry and doles out more depression than quality of care. There is one therapist that is pretty good but this place is a sham. Very shady office personnel. read more

Worst experience I have ever had. I was refer to this place by my medical provider. I was seeking help but instead of helping me they charge me $200 for missing my very first appointment without providing me with guidance on how the telehealth appointment login worked , when I call to inquire the receptionist was rude , insensitive, they had no concern for my mental well being . They charge me $200 which I could not afford right before the holiday, went seeking help for depression and anxiety and all they did was cause me more depression and anxiety. read more

My eating disorder and EMDR therapists are fantastic. They are knowledgeable, understanding, kind and supportive. There is always someone available and I've never felt alone or hopeless. Both, have helped me a great deal in a relatively short time. The APRN for medication management knows her stuff! She listens, is flexible and available. She promotes good dialogue between us, and together we come up with a workable plan. My team is solid! read more

I was recommended the CT Healing Center by my OB and have since informed her to no longer recommend this place. The therapist are good, however they only offer virtual meetings still. The office manager and owner are extremely unprofessional to talk to and cannot believe that they can be considered a therapist office. If you are looking for therapy and want the option of in office or virtual and want to be treated with total respect I highly recommend MJA Behavioral Health and Wellness in Shelton. You will be treated like a human being and not just a dollar sign. CT Healing Center is in this for profit only. read more

This places is garbage, avoid at all costs! First of they never answer their phones so your stuck playing phone tag constantly. Then they can't even process your claims effectively and you're stuck having to send them information showing you are in network & your claims are being processed. All they care about is getting your money and not healing you. read more

Pretty shady. They used an HSA receipt to attain my banking information and charged my HSA multiple times for bogus charges like double billing for the same appointment, or missed appointment fees for appointments I never made. read more

When I went to CT Healing Center, Leslie Parker LCSW was helpful. But not Maryann Starkes APRN. She recently E-Mailed me Friday December 9, 2022 to resume therapy. I had stopped on October 2021. This Maryann Starkes made a serious med error on me. She was in charge of my med management. She took me off Clonazepam and put me on Paroxetine 40 mg and Trazodone 200 mg and Seroquel 400 mg. My Thyroid level was below 0.01 I was scared of Thyroid Cancer. My Thyroid tests were suggestive moderately suspicious of Thyroid Cancer. This Paroxetine 40 mg and the Trazodone 200mg put me into Serotonin toxicity. With the Seroquel 400mg . I had side effects/ unrelenting severe dizziness and tardive dyskinesia. She recommended Ingrezza. In 2021 the cost of this new med is $7632.00 dollars for 28 pills. I am not wealthy. When my Internist Dr. Maud Ward tried to talk to Maryann Sparkes about me, the APRN did not who I was yet she was treating me. I have moved on and will not return to this place. PS My previous psychiatrist, Dr. Brian T Benton did have many different leadership positions and roles with the American Psychiatric Association. He did not make mistakes. read more

If anyone reading this has tried to schedule an appointment with an APRN or Psychiatrist, whether it be for simple medication management, or more in depth counseling, you know how frustrating it can be. After calling and leaving messages for 10 different psychiatrists I came across the CT Healing Center. I called on a Friday afternoon at 12 pm, and my call was returned and an appointment scheduled for the following Monday. I spoke with Jennifer on the phone, and she was a breath of fresh air. She paired me with Mary Ann Starks, APRN to get a second opinion on some medication I was on. When I arrived on Monday I was greeted enthusiastically by the woman who was working the front desk, and after some brief paperwork I started my meeting with Ms. Starks. My initial appointment was very thorough, and I felt like she had a real understanding of my issues, and came up with a very thorough plan for me. Quite simply, I could not be happier with the entire experience and I would not recommend anyone else. If you are looking for help, get it. Don't wait 6-8 weeks to see a psychiatrist somewhere else. Call the CT Healing Center and get the help you need. I wish I could give more than 5 stars. read more

New patient. The process of scheduling was very easy. The scheduler was helpful and pleasant. I was very satisfied with how quickly they were able to get me in as a new patient. My first appointment went well, I was very pleased with the provider. It was my first time doing a virtual appointment but she made me feel as if I was right in the room with her. Gave great follow up instructions. I feel comfortable returning and working with the office more towards my goals and needs. read more

While the front office staff is not always available or as empathetic as one might expect from a therapists' office, the therapists we have met with are caring, conscientious and professional. We are extremely fortunate to have been working with Chris Killheffer. Chris is patient, knowledgeable, and very easy to connect with, whether you are a teenager or an adult. Our family has really benefited from Chris' ability to provide perspective and guidance without the least bit of judgment. The only reason we rated CT Healing Center 4 stars rather than 5 was because the front office staff is not as accessible, but we are now able to communicate with Chris directly, so it's no longer an issue. Highly recommend this therapist. read more

One of the most comforting places I've visited for therapy support. The entire staff is so nice. The surroundings make you feel comfortable the moment you walk in the door. It's a house, not an office, complete with an active kitchen and living room/waiting room that respects individual privacy. Most days there's a calming scent of vanilla in the air. My therapist MaryAnn Starks, APRN, is exceptional. Professional, insightful, supportive. I feel much better having visited regularly over the past year. Thank you MaryAnn and everyone at CTHealingCenter! read more

This center and especially Ms. Barba, the owner, was very unsympathetic to the patients and their care and therapy. You would NEVER hear from her unless you owed her money, then she would call you right up and completely hound you about anything owed. When one of her patients that I know became extremely mentally sick under one of her therapist's care, she said, "OH". Well you owe me such and such!! Bad...real bad! read more

The place is okay! If you can manage yourself with never having to face a setback in your schedule, this place is okay for you. If you are like most of us parents who may get stuck in a traffic or get caught in an unforeseen situation, then think twice before booking an appointment. Why? Though the staff is great, the level of communication is very low. If you try reaching a staff at the front desk, keep trying because no one is ever there to answer a phone or respond to email timely. My advise - They should invest in hiring a full time staff to man the phone. Even if the person works from home, he or she should be able to take calls on their behalf and check the agency email account, since all of the clinicians work at different times. It is very frustrating when you are charged $100.00 for missing an appointment that could have been avoided. read more

Words can't describe how thankful I am for Jen Barba, Mary Ann Starkes, Donna Ricci and the rest of CT Healing . They have been huge help in dealing with my circumstances especially on such short notice. They were extremely quick to give me an appointment and assist me in dealing with documentation I had to send to my school, etc. Overall, I was given the guidance I needed and I feel so much better than I did just a couple of months ago. I attribute that to my experience with CT healing! read more

I had my first appointment with Maryann Starks, APRN yesterday and everything about the experience was very inviting. The office is not your typical sterile treatment center. All the windows were open, plants thriving and plenty of comfortable places to sit if you have to wait (which I didn't because I was late and staff was even patient about that). Anyone who is in treatment knows the spectrum of experiences that practices can offer. Maryann created a safe space to share for the sometimes daunting "psychosocial eval" where you share your soul for what can sometimes be excruciating since it can drum up all the dark corridors. I was made to feel validated and guided so I didn't go off on some "life sucks" tangent. I highly recommend CT Healing Center. I can't speak for all the providers since I saw and will continue to see Maryann, however, given the experience I had, I imagine the providers brought on at the Center share a quality that aligns with the name of the practice. I also add that due to life circumstances I had to reschedule not once, but twice. Most places will shut the door on you if there is a sense of "non-compliance". This was not the case for me-though I don't recommend starting off with multiple cancellations, ha. In sum, I didn't leave feeling like a diagnosis, I left with a sense of calm. read more

If I could give this establishment less than one star I would. I was seeing Mary Anne Starks, and while I had no issue with her other than having to call several times a month to make sure my prescriptions were filled, my real issue is with the receptionist. The staff here were extremely unkind and unprofessional. I missed an appointment I didn't know I had because I received no reminder, despite being told I was sent one. I was told I would be charged $100 for a missed virtual appointment, which is absolutely ridiculous. They are unreasonable, lack understanding & empathy, and give no leeway for missed appointments. The woman I spoke to on the phone, I believe her name was Lisa, was extremely rude. For a psychiatry/therapy establishment, you would think they would offer more support and understanding. After coming here for, months, I will be taking my business elsewhere. I would not suggest this establishment to anyone unless you would like to be treated with disrespect. I can't believe they would treat people this way, especially people who have mental illnesses. Prescriptions that I basically have to beg for monthly are not worth the mistreatment I received from the staff. read more