We came as a family and we had the best experience with Dave as our server, we felt welcomed and our service was great. Always great food and a cozy space. read more

Kevin was amazing. He gave excellent customer service. He was very patient when taking orders from my kids

Baylee provided excellent service. The pizza was delicious and just as I remembered.

Great food reasonable price. Our waiter Dave took very good care of us. Will be back again

There are a lot of favorites of ours we've been craving and since the NJ Bertucci's closed down, we made the trek all the way here (on our way south during a roadtrip)! The farmhouse salad, tuscan chicken wings, chicken piccata, and freshly baked rolls are not to be missed! My dad wasn't a fan of the lentil soup and the salmon florentine was just okay. Potatoes weren't very impressive. Service was a little rough as we had to ask for several items multiple times and had difficulty flagging down our waitress, BUT she was extremely accommodating and even took off the soup from the bill since it was basically untouched. She brought us extra bread and oil and originally helped us to make the soup as cost effective as possible by making it an add-on to a meal instead of its own item. The restaurant itself was clean and the atmosphere was pleasant! A great stop on the trip!! read more

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Good food! The rolls they give you at the start are reset delicious and all their food is pretty good! I would say this place is nothing special but is a good pick for some unique pizza, or an outing out with the fam. The service was average and the ambience was good for a family night out! read more

Bertucci's Italian Restaurant - Garlic Knots - Italian Near Me - Newark, Delaware

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Very Disappointing !!! When I realized that there was a Bertucci's in Newark, DE I was beyond excited. I ate there weekly when it was nearby my hometown, Westbury, NY. I ordered takeout of my favorite meal - Rigatoni Abruzzi. When I got home to eat my meal all I saw was rigatoni and sausage. The sauce didn't cover all the pasta, therefore it was dry, and there were literally 2 small pieces of bell pepper in the whole dish. I had to add my own spaghetti sauce and peppers to make it edible. And to top it off, the butter for the rolls didn't look fresh; they looked like were melted and refrigerated. There must not be any quality control in their kitchen. They should be ashamed of serving a poorly put together dish. read more

Young Piper, our student server, was energetic and considerate. 5 stars for her. Saturday night dinner: everything -- meatballs, Caesar salad, split Lasagna -- was very good. Not exceptional, but very good. The room was vibrant, a bit noisy, not overpowering. Decor just ok All in all, a fine place for a good meal. read more

My expense dad was not the greatest serving food with ice still in it not my type of dining business on the chef!!

Well....unfortunately this Bertucci's is now run like all the other Bertucci's that have closed. I'm pretty sure the Manager that was there 3 years ago when I gave it a 5 star review must no longer be there. They've cut back on help so the bartender has to cover half the restaurant too. He never writes things down so the orders get messed up all the time..... missing salad orders, wrong toppings, slow service, and just not top notch like this location used to be. It appears to me that Bertucci's is now in a downward spiral, attempting to stay profitable by cutting labor. The food is still good, when they get the orders right. It's just not worth the aggravation of having to redo orders, chase down missing food, and waiting for 1 bartender to service half the restaurant. Signing off from Bertucci's, there's too many other options. read more

Looking for a quick dinner option and decided a pizza and a salad would suffice. The chopped salad was huge. I added chicken to my salad and the dressing was really good. I tried the sausage and broccoli rabe artisan pizza. The pizza looked like it would be packed with flavor. However I was a bit disappointed. The pizza lacked seasoning. What I thought was cheese was actually undercooked pizza dough. I ended up throwing most of it away. read more

Bertucci's Italian Restaurant - Sausage and Broccoli rabe pizza - Italian Near Me - Newark, Delaware

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Looking for a quick dinner option. For happy hour deals you have to actually SIT at the bar, and not just the bar area. Complimentary bread and dip at the table was good! I had a blue cocktail, which was tasty! I also had the Chicken picatta. It was plentiful but just okay. Plenty of parking read more

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Service with Rayna & Noah was fun tonight ! Food is good Place needs a refresh desperately read more

Tried their spinach dip, test is very awful. Also price is 14$ for such pinch amount.

The new celebrity chef has seriously screwed up two of my favorite menu items. I loved the old wings. I ordered it every single time. They're very different now. I wouldn't say I dislike the new wings, but I have zero inclination to order them again. The new chicken piccata is very disappointing. Bring back the breaded cutlet. That perfectly breaded and fried cutlet was what made the old version. read more

Two years ago the ownership of this chain changed hands, it was both by another Italian chain. All of the sources of raw materials used in the pre pert ion of the food changed to the new chains suppliers. This resulted in the taste of the food at Bertucci's changing. If you liked the old taste, the new taste is very different, you may not like it , we don't. And although we have hundreds of dollars of gift cards, we have problems using them. read more

Always solid and consistent at this bertuccis. Hannah is our favorite waitress! Bar even turned on the phillies game for us!

All the dishes were really yummy. We love the fresh bread. My husband ordered the lasagna. He finished half of it for the meal and we took the other half home for another meal. Side of meatballs satisfied my meat cravings. I ordered unlimited soup and salad. It was fresh and delicious. Our service staff Brie was super nice and provided exceptional service. We love it the dining experience! I took a star off for the pricy meatball dish (3 meatballs for $11.99). read more

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First off let me say, the food was good, the pizza and garlic knots, but the problem was the staff. A woman in the prep area who seemed to be a manager of some type because she was dressed business like, was scrolling on her phone in the prep area with gloves on, disgusting!. Then she put her phone down and preceded to stay in the prep area doing whatever she was doing with the food. A guy on the pizza making line was using his cell phone as well with no gloves and the paddle or whatever it is called to handle the pizza with the oven, he smacked the side of it on the trash can to get whatever was stuck on it off and continued to use it. He didn't take it to the kitchen to be washed. This place needs to be inspected by the health department and stop doing nasty stuff in the kitchen that can get people sick. read more

I've always liked the food at Bertucci's but for what ever reason this particular Bertucci's wasn't as good. Both from the customer service standpoint and the flavors of our meal. We called the restaurant asking to see if they do reservations or call ahead. They said at that moment and time there were no wait time and that call ahead is not necessary. Five mins later when we got to the restaurant they asked if we had called ahead. I explained to the hostess that when I called someone told me call ahead wasn't necessary and just to come in. The hostess proceeded to tell me it'll be a 30-45 min wait and gave me a pager. The restaurant wasn't busy at all so I knew it wasn't going to take 30-45 mins. So we waited in the car and about 10 mins later they paged us letting us know that our table was ready. What's the point of telling us that it was a 30-45 min wait. Especially, to a customer that you've already misinformed. We ordered the Fettuccine Alfredo with Chicken and it was very bland in flavor. You're expecting this wonderful rich and creamy Alfredo when you take your first bite but instead you get blah. We also ordered the Chicken Parmesan and they were very skimpy on their sauce. The actual Chicken Parmesan was tasty, if I'm being honest. I just don't understand their technique when it comes to customer service. And why would other Bertucci's taste phenomenal and this one was just mediocre. read more

My husband and I were there last night. The food my husband had was good he said. The food I had, not so much. The rolls were delicious and Rayna was doing double duty. serving and also bartending. I think that's why she forgot to tell us her name. I returned my meal and asked for a cup of soup instead. I told I didn't like it and I expected atleast something off, but that didn't happen. That was the first time we had a bad evening at Bertucci's. Needless to say we will not be going back there. read more

Pizza was good. Probably some of the better available in the area. Big Poppi was good. Had a nice spiciness to it and it goes to charity which is a plus. The verde is awesome. I would get the verde again for sure. Friendly staff. read more

Bertucci's Italian Restaurant - Verde pizza - Italian Near Me - Newark, Delaware

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Food was good, but the service wasn't the best. Three of us went for dinner on a Friday night. We arrived right before the crowds; there was a wait when we were leaving. We each ordered a Caesar side salad to start. The salads arrived only moments before the main dishes. This became a bit of a problem with space on the table as one of us had ordered a large pepperoni pizza. Which arrived as a large cheese pizza instead. My dining companion decided to just go ahead and eat the cheese pizza, but we just wanted to be sure that we weren't charged for the pepperoni topping. This caused a lot of confusion with the server. The others ordered Chicken Parmesan and Chicken Piccata, which were tasty. Refills on drinks were slow to come by, and I never received sweetener for my iced tea despite asking. While we will probably go back, it's for the pizza and not the dining experience. read more

Bertucci's Italian Restaurant - Chicken Piccata - Italian Near Me - Newark, Delaware

Came in on a Sunday afternoon and the bartender was very informative. Gave menu suggestions and made the best lemon Martini ever! Please ask for Raf-el, you won't be disappointed! read more

I was very disappointed in the service abd food this evening, the bread was very cold, I asked the gentleman for some hot bread, he stated that the bread was just seating on the rack, I can heat it up for you, I informed him do not borrow yourself, my waiter came over and informed me that the bread machine was down, they had to come and tell me something, but the table behind me had hot bread, I was disappointed also with my waiter, she never came to me and asked if I needed anything or how was my food, I was going to celebrate my goddaughter book signing here, I will be going some place else. read more

The bruschetta here is easily the best that I and my boyfriend have ever had. The rest of the food is pretty solid - I usually order the rigatoni, chicken, and broccoli dish, and it just needs a little salt and pepper to be really tasty. I also really enjoy the insalata and sausage soup. The last time I was here was maybe two weeks ago, and most of the restaurant was closed off. That left customers waiting for their orders in a shared space that wasn't very big. Although people were distancing themselves from each other, I can see how it would be uncomfortable during a really busy time, so maybe avoid the dinner rush. read more

So we came here on a whim since we were in the area and was pretty hungry and I have to say- I wasn't really impressed. The layout of the place was "ok" although it was very spacious (in my opinion it looked a little "dated"). Upon walking in, we waited for a few minutes because there wasn't a hostess at the door- but we were later informed they were short staffed- so I didn't hold that against them initially. Once we sat down, we were greeted by "Tommy" (I believe that was his name) who was amazing btw- he did a pretty good job as our waiter. Where the disappointment came in? It seems like we waited for at least 20-30 minutes to get our food after we ordered which in the beginning we were told they were short staffed- except everyone around us that walked in "After" us received there's. Additionally, I ordered "Spinach and artichoke dip" as our appetizer- which never came. Although my bf liked his pizza, I wasn't really too crazy about mines. Overall, not so sure I would come back. read more

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My family and i have come here many times and this time was very disappointing. Dan was our server and was more worried about a larger party the my table of 5. We were given drinks without straws then when asked for them they were thrown on the table. Then when the food came another server brought a spoon that was shoved in my face rudely. My kids love this place but i think its time to find another family favorite restaurant. read more

Their rolls and oils are out of this world! They have a gluten sensitive pizza crust that is our families go to. We order from them probably about twice a month. I won't after tonight. EVERY single time we are told it will be ready at a certain time and it's always about 30 minutes after that time. I've come to expect that and never complain but tonight, it was over an hour after it was supposed to be ready. Normally you pull up, you call and they will bring it out. But tonight I placed an order that was supposed to be ready at 6:17, it's 7:15 and it's just now finishing up. I specifically ordered so my my son would have lunch on his dinner break at 6:30. I placed the order at 5:42 pm. Again, I've always accepted the 30 minutes after the time they say it was going to be ready. No problem. But over an hour?? read more

We are from out of town and wanted Italian for dinner. We had a party of 10 and our waiter, Cande, was patient with us but the service was slow. There wasn't a lot of people in the restaurant and still spent 2.5 hours there. The food portions were really big but the food wasn't great. Kid's spaghetti barely had any sauce on it, the lasagna wasn't good, and the cannoli tasted like it was thawed from the freezer. The chicken wings were pretty good however. They advertised certain beers that we wanted but didn't have them. Overall, we would not go back. read more

I can't possibly express enough as to how much I enjoyed this pizza. The pizza shops near us are, well, terrible. But Bertucci's was so flavorful. Rich, sweet tomato sauce, perfect amount of cheese, ingredients also very fresh and flavorful. And I think this may be the first time I've ever eaten all of the crust. Thank you Thank you Thank you read more

Good fast casual Italian. Good selection of pastas and pizza. Portions are good. Servers are fast, attentive and friendly.

4-5 stars for the food. 2 stars for the spotty service. After our dinners we'd delivered we almost never saw our server again. She came to the other tables in our section several times but did not check on us for drink refills, etc. every time a new table was seated next to us, she fly by but not check on us for over 30 min. read more

Came for lunch. They do offer express lunch specials (food must be at your table in less than 15 minutes or it's free). I came in on Friday around 3pm and it didn't take long at all for my food to come. Salad comes with your meal (the Italian salad was amazing ) and bread (it's good bread too!). I ordered a small pizza with half cheese and half pep. Definitely reminds me of New York styled pizza. It was very greasy and thin but good. My waiter was excellent. I was ready for a nap when I finished ! read more

Bertucci's Italian Restaurant - House Italian salad that comes with your order - Italian Near Me - Newark, Delaware

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Service was good but food leaves a lot to be desired. Got the chicken parm with spaghetti and the pasta was bland... they didn't offer or bring out parm cheese... chicken was just past done and also bland, no flavor at all. read more

Food was great. Pizza, spaghetti and meatballs. The bread and dipping oil hit the spot! Our server, Evelyn, was attentive.

Great food! Ask for Tim, he is an excellent server! Also, be sure to get the Tuscan wings - they are fantastic!

The breads served while arrival are awesome.We had the Baked Ravioli and Roasted wild mushroom Artisan piZza which were delicious. The veggie rigotini pasta was bland. Service was good. Bathrooms need better maintenance though. read more

had lunch at bertuccis todays very dissapointed, waiter was too abrupt kept coming to our table sorry I was not ready . looking for chicken on menu finally found it order chicken pharmign with pasta which I do not care for so nothing like ordering grilled chicken for $15.99. pasta ask for take home container, put sauce in container n pasta. have had roasted potatoes which waiter never made this suggestion as others have done. so was I happy with lunch. No. expensive small piece of chicken last time had 2 pieces of chicken was very good n tender. lunch was not today. waited should be less annoying he was abrupt n rude. Will use different waiter in the furture. Have a great sat read more

For the most part the food is good. Every now and then the dishes are not made correctly. The service is good most of the time. The prices are fair. read more