Dr Becker has been an awesome dentist. From early morning hours which I prefer, to gentle chair…read moreside manner. Truly a terrific person and very skilled doc.

Have gone to him for years. Even sometimes after I had moved away to another state I would see him…read morewhen I came back to the area to visit. He is thorough, has never done anything that hurt me, knows how to give shots so they don't hurt. Great chair side manner also. Miss him when I lived away and couldn't see him. My mom was so afraid to go to the dentist and hadn't been for years because she was afraid. He took good care of her and she was so happy and no longer afraid to get the care she needed.

The staff here are quite careless about the patients they tend to. I recently had all 4 of my…read morewisdom teeth removed here, and they offered no pain medication and no follow up appointment. When my mother called to ask why my recovery was so rough, (that being my face twice it's original size and bruising all across my jaw and neck, partnered with a black eye,) the receptionist had zero compassion and was not concerned with the pain a patient of theirs was feeling. The doctor told my mother my teeth were harder to get out than he thought, then sent me home after completely traumatizing my face and mouth, altering my appearance and making it impossible to open my mouth fully. I understand everyone heals differently, but the situation could've been handled better. If you are looking at getting oral surgery done here, I would go somewhere else.

If you are handicapped and wheelchair bound don't try and go here. They have no handicapped parking.read more

I've been letting the O'Connors take care of my dental needs for most of my adult life. I'm 70 now…read moreand happy to report I still have great teeth and a smile to be proud of. This family run business truly cares about you -- both as a patient and a person. The entire staff is great. I wish every service provider had the same dedication to taking care of their customers.

O'Connor Dental is terrific, I move my dental care here when my previous dentist retired and the…read morecompany that took over the office closed it down. I have been to Dr. O'Connor twice now - once for a check up and once to have a dislodged bridge re-seated. When the bridge happened, they made time for me within a half hour. Everyone in the office is friendly and tremendously helpful, explaining everything clearly, from what was happening with the dental work itself to the insurance processing. I really appreciate it.

Dr.Story does a great job. She gives you a lot of personal attention and takes time to talk to her…read morepatients. I came in for a bonding on my front two teeth and she completed it quickly and they look great. I highly recommend her!

So happy to have found Dr. Messmer!…read more After having a terrible experience with another dentist (I couldn't chew on one side of my mouth for 6 months and was told that was normal) - Dr Messmer immediately jumped into action to correct the issue (and also assured me that was not normal) and told me to come back if it wasn't feeling better in 3 days! Needless to say, I didn't have to go back, he had corrected the issue and my mouth felt better immediately. I have now been a loyal client going every 6 months for several years now, and am just as happy as day 1.

A trip to the dentist is always scary. But not today for me. Dr Benjamin Messmer took over retiring…read more Dr. Goeke's practice on 8th st in Newport. To his credit Dr Messemer kept Dr Koeke's seasoned friendly staff. My 10A appointment started at 10:15 with a friendly handshake greeting. I declined expensive ex-rays and no one tried to pressure me in to changing my mind. Dr, Messmer talked me through my entire cleaning complimenting on the quality of my teeth and dental hygiene. My teeth were cleaned, polished an I was out the door by 11:10 for only $65.00 If you are looking for a new dentist I recommend Dr. Messmer.

My name is Robert T. Pierson (Tom) and I would like to say that Dr.Liggett is one of the best…read moredentist I have ever had! He explains everything really well , has a good bedside manner & is funny too! ( Scares easily of E.T. ) LOL ! I would also like to say Sara (Dental Assistant) is very good at what she does, she's very considerate of your comfort & is funny too! Katie( Dental Assistant) is very strong, wise, very considerate about your comfort & also very talented. Lexi (Dental Assistant) makes you feel at ease, very sweet with a cute personality. Aubrie( Dental Hygienest) is very professional , very thorough & informative. One more shout out to Kenneth who is a great & funny guy who is very acomadating with setting up our appointments ! My 2 crowns look amazing!

They falsely advertise "emergency care" to basically get you in the door so they can do a full exam…read morewith X-rays and bill your insurance. Only after all that will they consider dealing with whatever you need emergently taken care of and usually that requires another appointment on another day. Kind of defeats the point of coming for urgent needs if you can't have something simple like a lost filling addressed. Maybe don't advertise emergent or urgent care unless your practice really intends to provide that kind of care. Overall definitely a business model and not a true healthcare model that prioritizes the patient and providing quality care. Would give zero stars if I could.

I literally never leave reviews, but I must with this situation. They "appear" as a nice, clean…read moredental practice, but I cannot emphasize enough to go somewhere else. When I called to make an appointment, they said they take my insurance. Then, immediately after my regular, routine dental appointment, they said I owed a copay of $80. I thought that was high, but I wasn't overly concerned. Well, a few weeks later, I get a bill for an additional $120. Again, for a ROUTINE dental visit. Come to find out they are NOT covered by my insurance. Their excuse was that they "take" my insurance, but they haven't been in-network for 4 years. WHY did you not say that when I called? You KNOW that's what people mean when they ask if you take their insurance. My insurance company lists their dentist as in network, but apparently it's at another location and Herald Family told me they've "been trying" to get it taken down. I'm sorry, you've been out of network for four years, and you can't get them to remove you from the website? What a lousy excuse. I also had to wait 30 minutes to see a dentist after my cleaning was done because the dentist I was supposed to see was at lunch. Don't schedule appointments at lunch time if you can't see your patients. Stay so far away!

I have been a patient at Herald Family Dentistry since 2009 and have sent many people to this…read morepractice. I have had many great experiences with unpleasant dental work with Dr. Herald. I would highly recommend him and any of the staff working there. Recently, my husband went after years of knowing he needed to. I talked the place up because I was confident he'd have a great experience and, like many people, he isn't a fan of the dentist and due to various reasons, he needed a lot of dental work. Dr. Frew made sure she humiliated, belittled, and excoriated him, even noting that her dental schooling was expensive when he noted finances were one reason he hadn't come in sooner. I notified the office after we got home and the office manager called me. She said she'd talk about it with Dr. Herald. Husband went in for an appointment with Dr. Herald and he seemed to have no clue or, if he did, he didn't see to care. He left without getting anything done and will not go back. I'm beyond disappointed. I'd recommend Dr. Herald, but not Dr. Frew.

Disappointed with the transition of the dentist having bought out Dr Pfeiffer's practice…read more Her fees are $40-$50 per service above the usual and customary charges of other local practices and what insurance costs approve. My family and I are no longer patients here

I'm writing this on behalf of my mom, Dottie, who was recently a patient of Dr Pfeiffer. She…read morewanted to express her gratitude and tell everyone about how much she appreciated her kind treatment while in his office. My mom means the world to me, so I add my thanks to hers! Her words: Yesterday I had a very traumatic experience! I had to go to the dentist to have a tooth pulled. Unusual experience since I have had dentures for about 18 yrs. Lucky me had a tooth way down in my jaw for at least 50 yrs and my gums shrank so far down that I had a whole tooth seem to pop up in my mouth. I didn't know who to go to that could put up with an extremely nervous older lady(me). One of my best friends told me of Mark Pfeiffer in Ft Thomas. Little did he know of the challenge I would present - not only of a difficult tooth to remove (I was lying horizontal) but a difficult patient to have sit still in the chair. I have to say he did a great job with both. I'd like to thank Amanda, Angel and Mark Pfeiffer for pulling me through this difficult time.

Had a great experience here! Very comfy chairs, TVs in each room and caring and kind hygienist! I…read morehighly recommend.

Friendly, professional staff. The bridge looks great and is very comfortable. They got me in…read morereally quickly as well.