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    Berry & Berry

    3.6 (35 reviews)
    Open 10:30 am - 8:30 pm
    Updated 2 months ago

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    Are you berry sure about this
    Fox E.

    Owned by Berry Gibb and Berry Manilow. Not to be confused with Barely Manbelow who has a much smaller thingy. This is definitely one of the more average bubble teas I've had lately, and I think I've already made extensive comments on it so let me grab them. Here they are. Berry was a pretty average bubble tea. It didn't taste very much of anything but milk, but it wasn't bad, and it definitely wasn't too sweet. The Boba was kind of tasteless as well, but at least the consistency was good, because consistency is everything with tapioca. So I would say that overall, four stars is a good deal, and they are friendly enough and cheap enough where it didn't really matter to me that the milk tea was pretty average. They have a good selection of other things, so maybe I'll try their lemon black tea sometime. And I had a little more later and I kind of liked it. And it's much better than the competition. Four stars is fine.

    Strawberry smoothie
    Jessica W.

    Best boba in the Capital region! I've tried almost every boba I can get my hands on in the Albany area and have found myself relying on Berry & Berry for a decent tea and tapioca. Boba- decent consistency and usually a reasonable amount in each drink. There's honestly nothing special with the tapioca but it has the best texture (soft and chewy with a little crunch) compared to all others in the area. Teas- all powder based but the flavors of the tea are still satisfying. Some real fruit would be a good tasty add on to the powder profile. Overall berry and berry is a very reliable boba spot in Albany!

    the inside of a mall

    The owner of this shop may have a mental illness. I went to buy something from this shop before and it gave me a stomachache. After that, I stopped paying attention to this milk tea shop. Then when I passed by last month, I found that the owner of this shop often looked for him. The employees are troublesome, and sometimes there are personal attacks. Although he speaks in mandarin, I can see from the employees' faces that this is not the first time. . . .

    Mango shaved ice with strawberries and lychee jelly
    Annabelle L.

    Located inside of Crossgate Mall on the second floor across from food court is some awesome shaved ice cream! First, you pick your flavored shaved ice cream and then two toppings for $6.95. You can add more toppings for extra $ of course. I had the mango shaved ice with strawberries and lychees. It my was first time trying shaved ice and it was yummy! The portion size was good to share but of course, no one has to share if they don't want to, lol. The place also sell a variety of smoothie and bubble teas with tapioca pearls and frozen yogurt. It was dangerous for me to be here and not go overload with the sugar intake. There are seats inside the shop but if it gets packed, you can always have your dessert across the shop at food court like I did.

    Mango shaved ice snow fluff.
    Daniel B.

    Before we begin, there's something you should know. Usually it takes me some time to warm up to new foods. The first time I tried dim sum, I was totally unimpressed. To me, it tasted like last night's leftovers wrapped up in all kinds of different doughy forms. The first time I tried boba milk tea, I kinda hated it. In my mind there are liquids and there are solids, and sucking down solids through an extra thick straw gave me miniature panic attacks on every sip. But it's not just Asian foods. The first time I tried New Haven style pizza at Pepe's, I was decidedly underwhelmed by its construction, the thickness of the crust, and the amount of char. Now, I love all of these things. Will the same fate come to pass for shaved snow? Or snow ice? Or whatever you want to call it? I have no idea. But thanks to Christine & Nita's enthusiasm for this milky, frozen confection, I was compelled to try it. I even asked Christine for an expert tutorial before placing my order. And that was certainly helpful. It pushed me towards the mango flavor, with lychee jelly, and no drizzle. Actually, I was going to ask for sweetened condensed milk as the drizzle, but I didn't see it. As it turns out, B&B totally has it, so next time I may go in that direction. Because, man, I do love sweetened condensed milk. I loved the look of this treat, and all the many layers. Based on how it looks, I was expecting the experience of eating it to be a bit lighter and more refreshing. But the texture was much denser. And maybe that's part of the appeal. I'm not entirely sure. The shop as a whole was mostly doing a brisk business selling bubble tea. Mine was the only order of shaved snow during our visit. And it didn't look like the FroYo was getting a lot of love either. On its face, the snow ice may seem expensive. But one order was more than enough for me and my two kids to share. Next time I might try a plain one topped with sweetened condensed milk and red bean, just to get a better understanding of the basics. However, now that I've tried it, I'm not in a big hurry to return. That said, you should absolutely try this for yourself, because it's fantastic to see new things come to the Capital Region. And you'll never know if you love it until you give it a go.

    Mango shaved snow with mochi and condensed milk
    Adrienna Y.

    Discovering Taiwanese shaved snow in Albany was like finding leprechaun's gold, the tall tale of the century. Thus, as soon as I caught wind that it existed at a Westfield within 20 minutes of our hotel stay, I had to go check it out. The store is like your typical fro-yo chain with self-serve levers on their machines. But the shaved snow is served up behind the counter. For about $8, you can get a moderately-sized bowl. Choose from original, mango, matcha and taro flavors. They've got a variety of fruits, jellies and syrups as toppings to choose from. With the standard bowl, you get the choice of two. We went with the mango and topped with mochi and condensed milk, my go-to toppings. This shaved snow wasn't the best I've ever had, but for being the only option around, it's decent! The snow could be softer and flakier, but Berry&Berry makes a solid effort. If you're new to this kind of shaved snow, I'd encourage you to try it. Unlike your typical shaved ice, shaved snow is made by freezing a sweetened milk mixture. The result is a creamier, softer sweet treat! We also had to sample their milk tea with pearls. While the pearls are left unsweetened, they were perfectly al dente. The tea was also very prominent--definitely an accurate portrayal of the drink. If this mall were in my neighborhood, I know Berry & Berry would be my mall snack stop!

    a menu for a restaurant
    Marysa N.

    My kids love Bubble Tea, and I would say this is one of the most convenient places in the area to grab a bubble tea. Berry Berry is located right next to the food court at Crossgates Mall. We haven't tried their other foods, but they have ice cream and other drinks. Bubble Tea has tapioca 'pearls' in the bottom, and you choose a flavor of drink, from caramel to honeydew melon. The shop has a neat machine that seals the top with a sheet of plastic, which you pierce with your straw. The straw is big enough to suck up the tapioca balls (which are like a hard, tasteless Jello). The shop can be busy, but the staff is always busy preparing your order. The kids beg me to go here every time we go to the mall!

    Yaran S.

    Great location, 2nd floor in the Crossgate Mall near the food court. Milk tea are made from powder. Green tea shaved ice did not look great but tasted good. Not very authentic but does the job if you are craving for bubble tea.

    Ice discrepancy beware
    Christina J.

    I came here for the first time and ordered 5 teas in a group. I got the matcha one and it seemed watered down in the flavor. Also I got a bunch of ice and thought that was the norm but compared to the other teas there was a huge discrepancy in the ice so just ask for less ice in the future cause I feel kinda scammed.

    Menu of this wonderfully new place! Very promising.

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    3 years ago

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    7 years ago

    Absolutely love the bubble tea and frozen yogurt here! They're super speedy when they have a line and are always polite with a smile!

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    4 years ago

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    9 years ago

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    8 years ago

    Service was friendly but both mine and my mother's smoothies had a lot of shredded plastic in it.

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    9 years ago

    Love this place! They have a wide variety of drinks and flavors. Gotta have my bubble tea fix!

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    10 years ago

    They had a lot of different types to choose from and is very good. I drink it almost everyday!

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    Ask the Community - Berry & Berry

    Review Highlights - Berry & Berry

    I went here recently the last time I went to Crossgates mall and I was so excited for this place to open.

    Mentioned in 2 reviews

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    Eggcellent - Beautiful Decor!! Soo clean and Nice!

    Eggcellent

    4.7(37 reviews)
    0.3 mi

    Wow! I waited over a week to visit this place because they were sold out of most of the desserts…read more They're so popular, and the owners take their time making new desserts. They have tea, but I wanted cheesecake. The cheesecake was excellent! You order online or at their kiosk inside. It's best to keep checking online to see if the desserts you want are in stock yet, if they aren't, they're listed as sold out. The ube cheesecake was creamy, sweet, with cream. The triple matcha cheesecake was very good, tasted like matcha, and best if you don't like dessert too sweet. Each piece of cake was around $10-11 would be nice if it was bigger, but it's great as it is because it's dense. It's so cute inside! Service is fast! Highly recommend!

    Loved Eggcellent so much we visited twice on our trip in the Albany area! The options are fresh and…read moredifferent from what I am used to having when grabbing a milk or fruit tea. First up, I ordered the Jasmine Tea with Matcha foam and coconut water. This was a super refreshing drink and I am already wanting to have it again. Second we grabbed the Ube Milk Tea float which was a super pleasant taste, ordered with 0 percent sugar which kept it at a perfect level of sweetness. The ube milk tea float comes with a scoop of delicious ube ice cream on top. The service was super friendly and inviting, and the inside was really cutely designed.

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    Eggcellent - Cheese tart

    Cheese tart

    Eggcellent
    Eggcellent - L10. Ube Cream Brown Sugar Latte

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    L10. Ube Cream Brown Sugar Latte

    Berry & Berry - shavedice - Updated May 2026

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