So, my friend got COVID. Well, her entire family did. So they're quarantining. She's fine, but has…read moresome pretty bad symptoms. So she asked me to help her out, get some prescriptions and OTC stuff at this Walgreens, right near both our houses and drop it off on her porch. Sure, is Sunday afternoon, I'm not doing anything else.
Go to the pharmacy, easy as pie. Bam, get the Rx. Time to get the OTC stuff via curbside to go and this whole trip will be 15 minutes. Park in the curbside to go parking spot, call the store, tell them who I'm picking up for, "OK we'll be right out." 10 minutes later, nothing. I text her, she says she'll call. 5 minutes later, "OK, they said they'll be right out." Another 5-10 minutes go by, I call again, and then they tell me I need to come in to present my ID. This isn't ideal, because I have a toddler, who hasn't mastered wearing a mask yet, but I could have made it work, if I had just known right away that I needed to go in (like if the guy on the phone had just told me the first time I called?). Also, why can't they just check my ID in the car. Also, if they didn't realize that they needed ID prior to hanging up the first time and didn't have my number to call back, just walk out to my car and tell me. And then, why lie/withold this information from her when she called too??
I finally went inside, and they didn't even care about the inconvenience.
Would have easily been a 5 star review for the pharmacy, but the curbside fiasco, waiting almost a half an hour drove that way down.
I understand everyone is under a lot of stress/inconvenience with COVID, but like, use common sense/decency.