My experience with Marvin representative, John Barnick was outstanding. Professional, polite and…read moreprompt. Highly recommend if shopping for Marvin products.

Renovating a 100 year old house and they had replacement Cedar sheathing to repair the rotted…read morepieces in stock. The sales person gave us some options and helped to assure we were selecting the right materials for the job. Good old fashion customer service and respect with excellent knowledge of historic homes.

If it were an option, I would give Lee Tile and Stone zero stars…read more My wife and I are remodeling our kitchen and bathrooms. We had seen some ideas that we liked, and expected to receive some help with stone and tile selections at Lee Tile. Upon entering, we wandered around for a time while the young woman was on the phone. When she had completed her call, she continued to ignore us, and when we asked for help, it seemed that we were interrupting her day. We told her what we are looking to do, and after only about 2 minutes, she told us that if we had pictures of the things we liked, to email them and they would 'take a look'. At that point she just pointed us toward some samples and told us that if we had any questions, to ask. Well, we had a lot of questions, but it was obvious that she wasn't the person to be dealing with. We since found a place in the Capital District that has done a great job in investigating our needs and recommending solutions. Since our experience a couple months ago, we have heard similar opinions form others who have been frustrated with their lack of service. Unfortunately, we would suggest avoiding Lee Tile.

Bob and Dawn were outstanding through our countertop selection process, guiding us along the way…read more Bob ensured that we'd be happy declining a delivery of a slab that didn't meet his specifications- things that our untrained eyes had missed. We reordered a higher quality piece and we were very happy about that. Bob and his expert team of installers (all 4 of them) were most professional and courteous and very knowledgeable. And before the delivery, their tech John in the shop was very helpful asking for input about where to make the cut, confirming other details on the order; he was great as well. And Dawn was very helpful and patient and knowing how to multitask with her clients. They earned their 5 Stars as they offer the best service, expertise, price, caring about their customers. Rich and Sandra Seefeldt Richmond, MA

Absolutely fantastic people! They are great to work with! They are extremely accommodating and the…read moregranite countertops were cut so precisely, it's amazing! Katie in the office was so nice to work with. She really wanted us to be happy. WE ARE! We looked at numerous other places, but not in our own backyard. Who knew? I'm glad we looked at Barra & Trumbore before we made a big (and expensive) mistake.

Ordered granite countertops for our kitchen and were very happy with the service and quality of…read moretheir work. Martin was great to deal with and the job was completed quickly and on schedule. Definitely recommend.

Joe and his team are amazing. Professional, on budget and help scope all of our projects. We've…read morepartnered with them for several remodels and there's not project they can't handle. + They're super friendly, and really easy to work with.

Tile and design advice by qualified staff, this is the place. We revisited for a second bathroom…read moreremodel after have such a positive experience with our first master bathroom remodeling. Martin is our guy, but do not overlook any of the other staff. It is always a good idea to have a tiling contractor to verify your order and get the contractor's discount. If you don't have a contractor yet, Universal can recommend a few. Just get a couple of estimates before signing on with someone. Good luck and ConGROUTulations!