This place needs to be heavily investigated for breach of duty of care and negligence. Blandon…read moreFamily Vet send a deceased dog to a group cremation despite the owner paying for a private one. Don't trust the employees here with the care of your pets, who knows what other mistakes they are making.

Dr. Estelle is an wonderfully caring Vet., and his staff is second to none. It is a small and…read moretherefore very personal practice. Whenever we have had an issue, they got us in quickly and they are always responsive to calls and e mails. I highly recommend Dr. Estelle and his staff at Blandon Family Vet. Practice.

I had my dog in. They gave us meds. I ended up having to take him to the ER vet. I got a call from…read morethere office leaving me a msg, did I want to still bring him in for my upcoming appointment or reschedule? I left a msg I would call back to reschedule. I called them about a week later to reschedule him. My husband took him for his appointment and he text me and said / did anyone tell u they were charging u a no show fee? I said no and I would call. I told her who I was and my dog and husband were there. I explained what my husband told me & she told me I did not cancel my appointment. I told her that I did and I also paid the upfront charge of $50 to just make the appointment with them because we were new to the practice. She yelled we charge that because people just don't show up. I told her I don't do that. She asked me who I talked to. I said I didn't know because I didn't ask who it was. And I told her I had left a msg to cancel the other appointment. She then argued with me about all this & I said. U know what. Just send them home. U don't need to see my dog. When my husband came home he told me she came in the room and slammed the door open and said they are leaving. He said the vet kept talking and she kept trying to make him stop talking. My husband just said I'm leaving. I did hear bad things about them in the past from people that had been there. But I thought I would try. Very unprofessional. I don't know why anyone would go there. They could improve the office staff & procedures

The best animal hospital I have ever used. The vet and the staff take the time to explain…read moreeverything and make your experience wonderful. Kind, compassionate, and caring. Great with cats and with dogs.

If you are a loyal customer and get stuck in traffic and you are late, you have no appointment when…read moreyou arrive. Not very nice.

They said my dog was perfectly healthy when in fact he had a major seizure the night after he got…read morehis allergy shot which didn't look like the rest his typical one is clear but this one was cloudy and she said it was the same shot the night after he had a major seizure. They also said he is perfectly healthy when he lost 10 pounds in 3 weeks they did a blood test almost every week just thinking that something would pop up when nothing did a month later he died of cancer and a bleed they were always very shady DO NOT GO HERE EVER I very much so recommend willow creek vet they are very nice!

All our cats have been patients of Oley Valley Animal Clinic for almost 19 years and we are 99%…read morepleased with the professional care & attention given to our pets. The doctors are wonderful, office staff is great and prices are reasonable.

What does evil look like? It looks like a scam artists playing on sympathy while shoving $600+…read moreinvoices in your face! I walked in with a sick cat, an older cat, but not a dead cat. I came out with a loopy cat doing somersaults when I got her home and about 30 min later she was dead! I lost one of the very best things in my world because of this clinic. After composing myself and calling them to properly inform them of the situation, I also demanded a refund for the killing of my kid. They were compassionate, but un wielding with results. I point blank told them, you killed my kid and I'm not paying for that! I was later told that they did nothing wrong and will not refund me. I hung up and instantly called my CC company to dispute the charge! It's all horrible, death is beyond words when you have love for the lost ones. But 'not' owning a mistake when the evidence is clear is equally horrible. This "company" Homepage | Oley Valley Animal Clinic is highly suspect. After years of dealing with them and multiple pets/babies, I have seen a very clear pattern. I was here in the Oley Valley long before them, I watched that building being built. From my dogs to my cats I took them all to the Oley Valley Animal Clinic. In the last 12 years I would say the place changed a lot! Not real vets anymore, just middle men/women sending you to the ones that can actually do the job necessary for your pet/friend/kid. But this last example as I break behind keyboard. This needs special attention! When I walked in to the patient room I took Carmin out of the box and set her on the table, that weighing scale table. Seconds later I was greeted with an intern that point blank asked me: "are we going to do any blood work today?" I'm dumbfounded holding my kid on the weighing table. Just WFT did you just ask and why? It was crystal clear to me right then and there. All smoke and mirrors here. But then the "vet" came in and began to examine my kid. Credit due where it's warranted, she sat on the floor to examine my baby even though regurgitating old news. She recommended a pain killer and a steroid. Now what could go wrong with that? It did, go wrong! My kid was seeing things, as if we have a ghost here and there but my kid was seeing it/them. She was very afraid of a certain corner, kept looking at it like someone was standing there and it was a stranger. I didn't know she was so close to the end, I was working elsewhere in the house when my baby came running in and just layed down at me feet and died. So did my world at that moment! I'm not good yet, but I cannot wait a year to tell you to stay the hell away from the middleman Oley Valley Clinic! If they get it right they way over charge, when they get it wrong the price is death!

I have been going to silver maple for over 20 years. I trust them completely with the care and…read moreknowledge for my pets! I highly!!!!!!!!! Recommend

I have had three golden retrievers over 39 years. That is how long I had been going to Silver…read moreMaple. Although I rarely had the same vet twice my three boys generally seemed to receive good care. (Note: The veterinary doctor turnover here is regular.) Things changed recently. The owner of the business was the attending vet when my pup needed care. My current golden is the gentlest friendliest dog on the planet. Due to virus circumstances, I had to drop him off rather than take him in. Three different vets prescribed hundreds of dollars in meds over the better part of a month. A special dog food was also prescribed. The limitations of the virus were significant but I paid what they asked. The canned food prescribed gave him diarrhea on top of the symptoms for which I took him in. I was concerned that we kept throwing expensive drugs and food at the problem with no success. When I called for information, the vet was often not in. He would respond via his cell. His caller i.d. was disabled so when my cell rang with an incoming call from "unknown" the first time, I didn't answer. When we finally talked, he had no notes and relied on me to tell him what we had done so far. As I attempted to fill him in, he would cut me off, rarely letting me finish a sentence. I took my pup in for a battery of tests. They kept him for an afternoon. When he got home he had a hairless patch just under his left eye that he didn't have before he went in. I was concerned. I called about it. They had just closed so I left a message with the answering service. Another vet returned my call. I was told no one knew anything about it. They said he must have rubbed the hair off on the cage in which he was confined. I voiced my concern. Dr. Sam eventually felt an endoscopy was required. They wanted to keep him for a day again. Due to the virus, the office was communicating in various ways. I emailed to ask they please take good care of him. Dr. Sam called to tell me he thought I was being "irritable" with his staff. HE was irritable and had an angry tone. I was never once voiced my concern in an unprofessional way. I told him I was shocked by this. He finally admitted that I had always been respectful and professional dealing with him. The day of the procedure, I emailed again to request they keep an eye on my little buddy. Dr. Sam called me and once again, in a very agitated voice told me "come get your dog." He was not going to do the endoscopy. He added angrily there would be no charge. No charge? Since they didn't do anything, I considered this to be an acerbic remark. One never knows what is going on in someone's life. Everyone is stressed during these times. Maybe this doctor is undergoing some extreme stress. That is NO excuse for this level of unprofessionalism. Given the circumstances, I feel the need to let others know what happened to us. We found another vet with less stress.

I love this place. I love the staff. They care about my little Daisy (chihuahua), my big Rigby…read moreWheaten Terrier, and any other pet they may see. They are professionals and compassionate. I drive more than 40 minutes to get here because they're simply better than anyone else.

August 2019. Couldn't be happier. I've been a client of the Dog and Cat Clinic since 1986 when I…read moremoved to the area, thanks to those blue roadside signs. Dr. dePlanque has cared for all my cats, rescued, and fostered since then. It's a small practice, as opposed to a multi Vet conglomerate, and I very much prefer taking my cats where we see the same Veterinarian at every visit. Over the years, he and his staff have always been professional, helpful, compassionate, and knowledgeable. Having no medical background of my own, I always ask a lot of questions; it's just my nature, and Dr. dePlanque has always taken the time to give me answers I can understand. I have never been disappointed in the care my cats received. Only because prices are so reasonable, could I afford to rescue, foster, and find good homes for so many cats and kittens over the years. They do not need marble columns, cathedral ceilings, and skylights. They simply need good care, and they get it. Year after year after year. I consider myself fortunate to have found the Dog and Cat Clinic and Dr. dePlanque. He and his staff are my cats' best friends, and I'm a forever client.

Oley Veterinary Associates large animal has been a godsend to this accidental miniature horse…read moreowner. Dr. Orndorff is so patient and doesn't just treat the problem, she gives great advice and has a great sense of humor. Thanks for everything, we are so glad you're our vet!

PLEASE DO NOT TAKE YOUR PET TO THIS HORRIBLE PLACE! I REPEAT DO NOT TAKE YOUR PET TO THIS PLACE! I…read moretook my dog here to get evaluated by Dr. Moyer. I was counting on their "expert advice" on what to do for my pet. As I was extremely concerned for her. Instead I received the worst advice and recommendations. They failed to realize that my dog was in CRITICAL CONDITION and NEAR DEATH! They recommended me give her two pills, took blood work when my dog had nothing else to give. I trusted their judgement they told me she would be okay sent me home with her and told me to come in the next day for blood work results. MY PRECIOUS AND DEAREST DOG DIED THAT SAME NIGHT WITHIN A FEW HOURS OF LEAVING THIS OFFICE! They never expressed any major concern for her, very unprofessional, just talking about nonsense during my visit. They did not address any of my concerns about my dogs lethargy, weakness, having not eaten in days, neurological state, star gazing, barely drinking water. Absolutely NOTHING! They did not explain anything and FAILED TO RECOGNIZE THAT MY DOG WAS IN CRITICAL CONDITION! I will say this a million times and more NEVER TAKE YOUR PET HERE! My heart is so broken and I will never be the same because of their NEGLIGENCE! They failed my precious girl and were so insensitive to her situation. They failed to properly assess her condition and treat her to keep her alive and for this they deserve to be shut down.

This Doctor is not concerned about your pet and babbles about unrelated topics that do not pertain…read moreto your pet. He declawed my cats front paws and charged me for a pain shot valued at $25.00 which is something that I did not request. I went to pick up my pet, he demanded that I pay the extra $25.00 dollars. I refused to pay it and was told "do not step foot in the office ever again" by his rude wife/receptionist. The facility is dirty and unprofessional.

Unfortunately, I lost my sphynx in May, and KIVS staff were amazing in such a tragic and difficult…read moresituation and time in my life. I am so appreciative of such supportive caretakers who truly care about their clients and pets like they're family.

Awesome experience. Great care. Affordable pricing. Doctor clearly cares. Doc and office staff made…read moresure my car was comfortable. Everyone was very pleasant. A friend recommended the office and I am so glad for the suggestion.

Ark Animal Hospital is amazing. Dr. Jones and her staff are fantastic to work with. I've been…read moretaking my two pups to Dr. Jones and Ark Animal Hospital ever since they were wee pups from the first day that we had them. Dr. Jones takes the time to explain everything that she is doing and answers any questions that we have. Our two dogs love her and we do too. Her staff is very knowledgeable and conscientious when scheduling appointments, getting necessary medications, and a pleasure to work with. They treat us and our dogs like part of the family. I highly recommend this veterinary facility to anyone looking for a good vet and hospital to take their furbabies for treatment.

A few of my neighbors were raving about this practice. They told me the head veterinarian was…read moreexcellent. My cat had blood in his urine and I called to make an appointment. I had a vet already but they didn't use conventional medicine and they were closed for the next few days. This seemed too serious to wait for their return so I called Ark. They told me they weren't taking new patients. They wouldn't even see my cat just this one time. My cat died 2 days later. A few months later, another neighbors took their shepherd there as a new patient. Really?! And of course, the list goes on. I've since met a few people who were taken on as new patients after I was declined. SMH