Very caring. Dr Estelle and his staff are great! They do a thorough job explaining exactly what's…read morewrong and gives you different options for treatment. I've taken 4 dogs to them over the years.

This place needs to be heavily investigated for breach of duty of care and negligence. Blandon…read moreFamily Vet send a deceased dog to a group cremation despite the owner paying for a private one. Don't trust the employees here with the care of your pets, who knows what other mistakes they are making.

I had my dog in. They gave us meds. I ended up having to take him to the ER vet. I got a call from…read morethere office leaving me a msg, did I want to still bring him in for my upcoming appointment or reschedule? I left a msg I would call back to reschedule. I called them about a week later to reschedule him. My husband took him for his appointment and he text me and said / did anyone tell u they were charging u a no show fee? I said no and I would call. I told her who I was and my dog and husband were there. I explained what my husband told me & she told me I did not cancel my appointment. I told her that I did and I also paid the upfront charge of $50 to just make the appointment with them because we were new to the practice. She yelled we charge that because people just don't show up. I told her I don't do that. She asked me who I talked to. I said I didn't know because I didn't ask who it was. And I told her I had left a msg to cancel the other appointment. She then argued with me about all this & I said. U know what. Just send them home. U don't need to see my dog. When my husband came home he told me she came in the room and slammed the door open and said they are leaving. He said the vet kept talking and she kept trying to make him stop talking. My husband just said I'm leaving. I did hear bad things about them in the past from people that had been there. But I thought I would try. Very unprofessional. I don't know why anyone would go there. They could improve the office staff & procedures

The best animal hospital I have ever used. The vet and the staff take the time to explain…read moreeverything and make your experience wonderful. Kind, compassionate, and caring. Great with cats and with dogs.

The best you'll ever find. Staff are kind and compassionate to both you and your pet. My cat was…read moresick and needed to be seen as soon as possible. They got him in the next day. The building the practice is in is small so they do the exam, draw blood and urine right in the room with you. I was expecting a lofty bill but was surprised at the cost - very economical. I will never take my cats anywhere again.

If you are a loyal customer and get stuck in traffic and you are late, you have no appointment when…read moreyou arrive. Not very nice.

I cannot find the words to fully express my gratitude for the incredible team at the Oley Valley…read moreAnimal Clinic. We were faced with the heartbreaking decision to euthanize our beloved senior dog, and when we reached out to our regular veterinarian, we were met with a devastating lack of empathy. Desperate and grieving, we called the Oley Valley Animal Clinic--even though we were not even existing clients. From that very first phone call, everything changed. The front desk staff was remarkably kind, gentle, and understanding. Recognizing the urgency and emotional weight of the situation, they completely bypassed the fact that we were new to them and squeezed us into their schedule immediately. The entire office demonstrated an amazing level of compassion. They treated our sweet dog, and our family, with the utmost dignity, respect, and tenderness during one of the hardest moments of our lives. They gave us the space and time we needed to say goodbye, never making us feel rushed. While the circumstances were incredibly sad, the kindness we experienced here was a profound comfort. They went above and beyond for strangers in their time of need. If you are looking for a veterinary team that genuinely cares and treats your pets like their own, look no further. They have earned our loyalty and our deepest appreciation.

Know little about the breeds and their needs. Will excuse your concerns with making you feel you…read moreare worried too much. When in fact it was a life and death situation escalated into a nightmare. Do NOT go here if you love your furry family member! It's a death sentence! Total incompetence! This was what the ER doc at Blue Pearl "Basic knowledge of an emergency situation could have been avoided with a simple x-ray! The ER doctor explained that his symptoms were common to heart failure which any veterinary doctor could have recognized! My Doberman was in heart failure. They excused it as a scratched throat!! In the past we had experienced confusion with medication the dosage instructions were not correct. Received a phone call after coming home with the correct dosage instructions. This happened three times. My 2.5 yrs old pup went through a horrific experience that could have been avoided. Yes he has a bad heart but the lack of care at the time he was there lead to a badly damaged heart with a very bad prognosis. So again not a good choice for your pet!

I actually no longer take my dog to Silver Maple but that is ONLY because I have recently moved --…read moreIf I could have taken this office of wonderful veterinarians and staff with me, I would have! I have yet to find an office yet that I trust as much as SMVC. They are honest, good people who always took care of my dog. I never had to second guess anything they told me. They truly care about their patients, and not just the $$$ like most vet offices. THANK YOU, Silver Maple, for three wonderful years of caring for my dog. I am sad that we are too far to use your services, but happy to recommend anyone in the area to you! ***I've used SMVC for vet services only -- not kennel, bathing, etc.***

I have been going to silver maple for over 20 years. I trust them completely with the care and…read moreknowledge for my pets! I highly!!!!!!!!! Recommend

August 2019. Couldn't be happier. I've been a client of the Dog and Cat Clinic since 1986 when I…read moremoved to the area, thanks to those blue roadside signs. Dr. dePlanque has cared for all my cats, rescued, and fostered since then. It's a small practice, as opposed to a multi Vet conglomerate, and I very much prefer taking my cats where we see the same Veterinarian at every visit. Over the years, he and his staff have always been professional, helpful, compassionate, and knowledgeable. Having no medical background of my own, I always ask a lot of questions; it's just my nature, and Dr. dePlanque has always taken the time to give me answers I can understand. I have never been disappointed in the care my cats received. Only because prices are so reasonable, could I afford to rescue, foster, and find good homes for so many cats and kittens over the years. They do not need marble columns, cathedral ceilings, and skylights. They simply need good care, and they get it. Year after year after year. I consider myself fortunate to have found the Dog and Cat Clinic and Dr. dePlanque. He and his staff are my cats' best friends, and I'm a forever client.

I love this place. I love the staff. They care about my little Daisy (chihuahua), my big Rigby…read moreWheaten Terrier, and any other pet they may see. They are professionals and compassionate. I drive more than 40 minutes to get here because they're simply better than anyone else.

Oley Veterinary Associates large animal has been a godsend to this accidental miniature horse…read moreowner. Dr. Orndorff is so patient and doesn't just treat the problem, she gives great advice and has a great sense of humor. Thanks for everything, we are so glad you're our vet!

PLEASE DO NOT TAKE YOUR PET TO THIS HORRIBLE PLACE! I REPEAT DO NOT TAKE YOUR PET TO THIS PLACE! I…read moretook my dog here to get evaluated by Dr. Moyer. I was counting on their "expert advice" on what to do for my pet. As I was extremely concerned for her. Instead I received the worst advice and recommendations. They failed to realize that my dog was in CRITICAL CONDITION and NEAR DEATH! They recommended me give her two pills, took blood work when my dog had nothing else to give. I trusted their judgement they told me she would be okay sent me home with her and told me to come in the next day for blood work results. MY PRECIOUS AND DEAREST DOG DIED THAT SAME NIGHT WITHIN A FEW HOURS OF LEAVING THIS OFFICE! They never expressed any major concern for her, very unprofessional, just talking about nonsense during my visit. They did not address any of my concerns about my dogs lethargy, weakness, having not eaten in days, neurological state, star gazing, barely drinking water. Absolutely NOTHING! They did not explain anything and FAILED TO RECOGNIZE THAT MY DOG WAS IN CRITICAL CONDITION! I will say this a million times and more NEVER TAKE YOUR PET HERE! My heart is so broken and I will never be the same because of their NEGLIGENCE! They failed my precious girl and were so insensitive to her situation. They failed to properly assess her condition and treat her to keep her alive and for this they deserve to be shut down.

This Doctor is not concerned about your pet and babbles about unrelated topics that do not pertain…read moreto your pet. He declawed my cats front paws and charged me for a pain shot valued at $25.00 which is something that I did not request. I went to pick up my pet, he demanded that I pay the extra $25.00 dollars. I refused to pay it and was told "do not step foot in the office ever again" by his rude wife/receptionist. The facility is dirty and unprofessional.

Where to start! KIVS features a very hospitable environment - both for pets and people. The…read morewaiting area has soft chairs and a couch, guest Wi-fi and free coffee. There's privacy in the exam rooms. The acupuncture area in the back has all of the comfort and amenities your animal could want while being turned into a pin cushion. Even the surgery room has soft, relaxing tones. Dr. Walter is one of those people who was simply born to be a Vet. Her knowledge and care for animals is second to none, but what sets Kristy apart is her ability to handle and relate to pet owners. There's a confidence in how she manages stressful situations, and that means a great deal in pet care. One of the primary services we use at KIVS has been acupuncture. I have always been skeptical of such things, believing that the proof is in the results. Well, our dog Gunner has benefitted greatly from these treatments, as they've helped to relax his neck and back muscles that tighten up due to his disorder. I am now a firm believer in acupuncture! Overall we are very pleased to have found KIVS and Dr. Walter. Her staff is kind and genuinely interested in their patients. Keep up the grest work!

Unfortunately, I lost my sphynx in May, and KIVS staff were amazing in such a tragic and difficult…read moresituation and time in my life. I am so appreciative of such supportive caretakers who truly care about their clients and pets like they're family.

A few of my neighbors were raving about this practice. They told me the head veterinarian was…read moreexcellent. My cat had blood in his urine and I called to make an appointment. I had a vet already but they didn't use conventional medicine and they were closed for the next few days. This seemed too serious to wait for their return so I called Ark. They told me they weren't taking new patients. They wouldn't even see my cat just this one time. My cat died 2 days later. A few months later, another neighbors took their shepherd there as a new patient. Really?! And of course, the list goes on. I've since met a few people who were taken on as new patients after I was declined. SMH

after reading some good reviews today i called thinking i found a good…read morecat vet . i was informed that they are only taking new patients that are puppies or kittens . their reviews seemed to imply they take care of all cats and dogs cant believe someone from the human society recommended them where many animal from there are not just " kittens or pups" Shame on them for such explicit advertising about their care which they dont extend to all animal. i gave them 1 start because i cant leave 0.