Updated to reflect facts clearly and share our story with clarity and respect, I'd also like to…read morestate that all other reviews are not me and do not have firsthand knowledge of any situation that occurred. Max died in an incredibly traumatic and likely painful way -- and it haunts us. Eagles Peak in Robesonia performed surgery on Max to treat a bleeding splenic mass. Dr. Mike reassured me that the splenectomy could potentially extend his life significantly. I had hesitations, but after those reassurances, I agreed. I dropped Max off for surgery the next morning. We were told the surgery was successful. Max was brought out to us shortly after 11:30 AM, visibly bleeding from his incision. When asked about the bleeding, the staff said some drainage was normal. Max was so weak he had to be carried to the car. Within 15 minutes of getting home, Max was nonresponsive. Blood poured from his surgical site and covered the car. He was bleeding internally so heavily that the blood forced its way through the incision. We rushed him to an emergency vet, but he had lost too much blood. He had to be euthanized within an hour of being discharged. We were never told that 24/7 monitoring is standard after a splenectomy. We weren't offered transfer to a facility that could provide that. The emergency vet expressed concern that Max had been sent home so soon. Had we known what was typical for a case like this, we never would've taken him home. We've had no follow-up call, no expression of sympathy, and no answers. We were left to clean blood out of the car while trying to explain to our son why our dog died in pain. If you're looking for a vet that truly communicates all options and offers clear, compassionate guidance -- we urge you to consider that experience may vary. We are devastated and regret the outcome deeply.

A recent terrible situation with a critically ill young kitty brought us to this clinic, because…read moreour regular one did not have the diagnostic ability to do what was needed, and fast. Oh how we wish we had know about Dr Heather before. She is a combination of a goddess and an angel, with the education and experience to make her the epitome of what a vet should be. Her clinic squeezed us in during a very busy time, because we were frantic, yet we were treated with incredible compassion and respect. All of the staff there channel this kind of professionalism, which shows what good leadership and management do. They can do x-rays in house and immediate blood work, which is important in critical situations, and sometimes it is hard to know how fast things can become critical. (Make sure your own vet can do this!) Dr. Heather is the kind of person who will take in disabled and needy animals into her own home and give them a chance when no one else would. She has a background of shelter and rescue work. The clinic stayed open hours later to help us find a way to take our kitty home. When nothing worked, they helped us to make the right decision to let her go and cried with us at this unexpected tragedy. Maybe you heard the sobbing and wailing from your house. Feline leukemia is a terrible thing. :-(

Outstanding veterinary care. Dr. Ted Zajac and his team of incredible nurses and staff were some of…read morethe best professionals I've met. Dr. Zajac and his team were able to save the life of my dog Nico by promptly assessing him and completing only necessary diagnostic testing and imaging. To say that they were a pleasure to work with would truly undermine their genuine care for both the pet and the parents. The thorough and careful discharge instructions left me comfortable taking my dog home after surgery and the follow up calls where I was able to express concerns and status updates were amazing. I highly recommend Upper Saucon Animal Hospital, where you and your pet are undoubtedly treated like family.

I am anxious writing this, as the owner appears to attack others (and did already attack me) which…read moreis the reason for this review. People need to know the toxic environment and lack of good testing, regardless of the bully tactics of this vet. We only used this vet for a year for feral kittens we'd get in as it's closer than our regular vet, we rehab and re-home mostly adults the last 20 years and use our regular vet for those. Basically only once before, just for deworming, with a litter that had no actual medical issues. The kitten we have now is a 5 week old deaf kitten, that had clear signs of mange. The doctor and staff were argumentative about testing him for mange (which is highly contagious and could effect our other fosters). They even questioned whether or not he's deaf, but never tested it, just disagreed with us stating it was deaf. It was a lot of gaslighting, claiming I was the problem (again, been doing this for 20 years, no issue with any other vet or their care in that time). Long story short, they made us come back twice for these tests, claimed both were NEGATIVE. I had to call back for the results mind you, as they were a week late with them, where they claimed, more people gaslighting, that I hung up on them the week before (there was no call, no hang up, they just lie to cover their own poor practices). In the meantime, while waiting for the results, I took the poor thing in for a 3rd appt at my regular vet. He tested POSITIVE for both ringworm and mange. And has started treatment. My regular vet also tested his hearing upon my explaining he was deaf and found he is indeed so. No gaslighting, no brushing off pertinent client info, no toxic ego. I do not think people who go to Upper Saucon are aware that their pets are under the care of someone who can't even diagnose simple things like ringworm and mange, even with a knowledgeable client helping with the diagnosis. He wouldn't have tested at all if it wasn't brought up, even with it being very visible on the kitten. We had to show him the lesions, which he poo poo'd. It's either he is completely incompetent as a vet, or he is so unprofessional and unethical that he claimed the kitten didn't have it as a punitive measure. Either way, not good. The 35 minute drive to our regular vet is well worth it that our ferals we are fostering aren't endangered like this ever again. I don't want myself or my family to be treated that way again either, just because a vet has a misplaced ego issue. Himself and the staff should have just run the tests, all the game playing, lying and toxic stuff was absolutely unnecessary on their end. They can feel free to rewrite the narrative, gaslight, falsely claim I'm the problem, as they do with others who write honest reviews. The facts remain, they claimed to have tested for ringworm and mange, claimed both were negative, but in fact the kitten has both. Their smearing of clients who question their unethical and incompetent behavior isn't changing the fact that they were incompetent, unethical and unprofessional. And endangered a 5 week old kitten and other fosters. Edit: As you can see, he responded (in an hour, because gaslighting clients he endangered is important). 1. He did not address that he gave false negatives to TWO tests, which are pretty easy to read. 2. He made false claims against me. I called back ONCE, right after the 1st appt, wanting the 2nd test done, as I had asked when making the appt. AND my son asked for AT the 1st appt. I simply asked that they not charge a 2nd emergency fee in 3 days. Asking for a service to be done & not be hit with excess charges for services not rendered is rational, not threatening. It's NOT rational for a Dr. to call back hostile & yelling because I left a message asking for the test. He escalated throughout the call, even yelling at me 'you're one of those girls who's never satisfied, you need to go elsewhere'. Direct quote to me asking that a kitten be checked for mange (that I repeat, it turned out to have). What someone is supposed to say to a vet saying that? His issues have nothing to do with myself or this poor kitten. We already made an appointment with our regular vet after the 2nd test/appt when he again claimed it was negative. Thank God we did. It CAN get treatment for both issues, contrary to his false medical claim. Again, a reason people should not go to this vet. 4. The doctor never discussed ANY safety precautions. Remember: he said the kitten did not have either. The doctor needed to be shown the lesions (tail, ear, stomach) at BOTH appts. I don't know why he's acting like he discovered them. 5. We never complained about $. We asked that we not get charged a emer. appt. fee twice in 3 days due to their error. If we were cheap we wouldn't be asking for tests to be done at all. He literally charged us for tests he did not do correctly though. He's a scam.

Very caring. Dr Estelle and his staff are great! They do a thorough job explaining exactly what's…read morewrong and gives you different options for treatment. I've taken 4 dogs to them over the years.

This place needs to be heavily investigated for breach of duty of care and negligence. Blandon…read moreFamily Vet send a deceased dog to a group cremation despite the owner paying for a private one. Don't trust the employees here with the care of your pets, who knows what other mistakes they are making.

I love this place. I love the staff. They care about my little Daisy (chihuahua), my big Rigby…read moreWheaten Terrier, and any other pet they may see. They are professionals and compassionate. I drive more than 40 minutes to get here because they're simply better than anyone else.

August 2019. Couldn't be happier. I've been a client of the Dog and Cat Clinic since 1986 when I…read moremoved to the area, thanks to those blue roadside signs. Dr. dePlanque has cared for all my cats, rescued, and fostered since then. It's a small practice, as opposed to a multi Vet conglomerate, and I very much prefer taking my cats where we see the same Veterinarian at every visit. Over the years, he and his staff have always been professional, helpful, compassionate, and knowledgeable. Having no medical background of my own, I always ask a lot of questions; it's just my nature, and Dr. dePlanque has always taken the time to give me answers I can understand. I have never been disappointed in the care my cats received. Only because prices are so reasonable, could I afford to rescue, foster, and find good homes for so many cats and kittens over the years. They do not need marble columns, cathedral ceilings, and skylights. They simply need good care, and they get it. Year after year after year. I consider myself fortunate to have found the Dog and Cat Clinic and Dr. dePlanque. He and his staff are my cats' best friends, and I'm a forever client.

Dr Jean is one of the KINDEST ,MOST LOVING, CONCERNED vets you could ever hope for. She is…read moreextremely gentle yet thorough and yet keeping in mind the patients' financial resources. She takes all the time you need to explain what is going on with your beloved pet and why. This is crazy ,but as much as my kitties hatd the car , they are usually quite happy to see her. She is one of those rare.people who seems to " commmuncate " a feling that she loves them and is there to help. If she feels it may help, she hss no problem referring you to a specialist or in my Von Kitty's case naturopath he even had kitty acupuncture and theraputic massage. I cannot say enough great things about this vet. We adore her and so do my kitties.She is a rare gem.

You absolutely won't find a better doctor for your animals. She will always do what's best for…read moreyour animal, not her pocket. She will treat you with the upmost respect as well as your animal. I can't say enough good things about her. If you need a Vet and she is seeing new patients, do it!

I gave them a 2/5 stars because they did what they needed to to find out what was wrong with my…read morecat. The staff was very friendly but I couldn't stand the actual male vet. He was very demanding of his staff and most of the time seemed to have an attitude in his voice. God forbid he asked them nicely to do something. I also didn't appreciate the way he talked to my mother as though he was ordering her around. On top of that, he seemed quite miserable like he really didn't want to be at his job and I'm sorry but if you're a vet, I feel you should enjoy helping animals & not act like such a miserable person. We also paid an arm and a leg since our cat ended up needing an X-ray & antibiotics on top of other things. I did research and the average I should have paid was $200-$300 for everything (without pet insurance), but we ended up paying $525. I will NEVER go back there again mainly due to the rudeness of the male vet. GO SOMEWHERE ELSE IF YOU WANT TO FEEL LIKE YOUR PET'S CARE MATTERS.

Our fur babies love the staff here. Its very obvious the girls who work there love animals. The…read morepet meds they sell there are priced very low, the meds my odie takes are 80% less thru them than they are from a pharmacy. The vets are also very nice, although they do come across a bit judgemental if you cant afford expensive procedures they feel your pet needs. Our dog is 16 and has cancer, we just want him to be comfortable and even if we had the money would not put him thru the pain and agony of the treatments because he ia so old. We would prefer he ha e quality of life over quantity Service prices are on the pricey side, but the staff makes it worthwhile

Have been taking our 3 dogs here since they opened. Not only are they professional but also love…read morewhat they do. We had to put our boxer down 2 years ago and Dr Smith was patient with us while explaining everything to us and providing us with the information we needed to make the right decision for all of us. We were given the space and time needed with our "Dixie" and were not rushed or made to feel unimportant while dealing with our loss. For our other dogs, they see us right away and treat them accordingly and always take care of the situation. They are professional as well as friendly. 5 stars all the way!!

We took our doggie for a second opinion and were completely satisfied with the outcome. I think…read moreEthel has found a new vet!

Dr Sam and her wonderful staff took excellent care of my three cats and my 14-year-old Shih Tzu…read moreGabby who recently crossed the rainbow Bridge to join her sister Pepper and brothers foxey and boxey who passed before her Dr Sam and Matt came to my house helping to make the process a little easier with Dr. Sam and I reviewing many memories of our years together with my babies with love and Matt who is new showing much kindnessThank You From the bottom of my heart for everything you have done for them for approximately 17 years when they were well and when they were very sick I highly recommend Dr. Sam and her staff for the best care you're fur babies will ever receive with love and dignity. Carolyn O

Dr. Sam's the BEST! She's warm, caring, and compassionate…read more Having her come to our home was so much less stressful for us and our dog. I'd never ever go back to a vets office. She came to our home (short notice) when it was time to say good bye to our beloved lab. She took her time (for our sake) and didn't rush the process. I can't recommend Dr. Sam and her staff enough, for your sake as an owner and more importantly for your pets sake.