I'm sharing my experience in the hope that no other bride will have to go through the heartbreak…read moreand stress I endured. If you're considering trusting Oleksandra's Fashion Studio with your wedding dress, please, don't. What should have been one of the most exciting parts of my wedding planning became an absolute nightmare.
For four months, Oleksandra reassured me that the dress would be exactly as I had requested, with no indication of any potential issues. She confidently promised that it would look just like the pictures I provided, addressing all my concerns with certainty. However, at the final fitting, she abruptly admitted that the dress I wanted was not possible to make. This came as a complete shock, as there had been no prior warnings or disclaimers. Until that moment, I was only met with reassurance that everything was on track, yet she failed to deliver on her promise.
Let me be clear: design choices were discussed upfront. I asked all the right questions, and she reassured me over and over that the dress would be exactly what I wanted. I also want to add that I never asked for any discounts or tried to bargain throughout this process. My only concern was that Oleksandra could make the dress I wanted. There were no misunderstandings, no miscommunications--just broken promises.
Oleksandra's behavior was wildly unprofessional and emotionally abusive. She constantly shifted between being overly polite and aggressive, gaslighting me throughout the process. When I raised concerns about the dress not matching what I had ordered, she would praise her work and claim everything was perfect. The moment I pressed further, she began yelling, blaming me for every issue--from my choice of shoes to my weight, despite us discussing these details from the start. She even went as far as calling me an ungrateful liar, refusing to take any responsibility for her mistakes. Her erratic behavior left me feeling cornered and manipulated.
Oleksandra consistently rescheduled fittings at the very last minute, never once offering an apology. This pattern of delay felt intentional, as if she was purposely stalling to leave me with no time or alternative just before the wedding. It's hard not to feel that this tactic was used to corner me, forcing me to accept a dress I didn't want when I had no other options left.
Oleksandra's Fashion Studio didn't just fail to deliver the dress I ordered--she delivered something that was poorly made and treated me with disrespect along the way. Do yourself a favor and stay far away from this place. Your wedding dress should be a source of joy, not frustration and heartbreak.
When it came to the issue of the money, Oleksandra refused to take responsibility for the dress she never delivered. Despite my polite requests for a refund, she became increasingly aggressive, giving me excuse after excuse. In one particularly wild phone call, she claimed she couldn't return the money because she had already spent it on "business expenses" and simply didn't have it anymore. She had no intention of making things right until I mentioned the possibility of filing a dispute with my bank. It was only after hearing the word "dispute" that she reluctantly agreed to a partial refund, further highlighting her lack of professionalism and accountability.
From the first meeting, when there were less than six months until the wedding, almost four months passed before the final fitting, where everything escalated. With just over two months until my wedding, I was left without a dress. Now, seven months later, the issue is still ongoing with a dispute over the remaining refund.
If you're a bride who values your time, your money, and your peace of mind--don't take the risk. You deserve so much better than what Oleksandra can offer.
