Adequate service but sloppy or dishonest business…read more I bought two pairs of glasses from Helena Vision Center. The glasses are okay, but I was told that they do not accept my vision insurance, and that I needed to pay cash, which I did. Later I found out that not only do they participate in my insurance plan, but that they filed the claim and the claim was approved. I do not know if they collected the insurance money. When I complained, they promised to rectify the mistake, but they never did. In fact they sent me another bill. Later they simply refused to talk to me. "Someone will call you later". No one ever called. So I am out the money that my insurance covered, $500 to be exact, and they refuse to correct the situation. I have no other recourse but to take legal action.

Incredible staff!! Always friendly and they go out of their way to help!! Prices are comparable…read morewith other local vision centers, but the staff and doctors make HVC the place to go!

They are the quickest turn around on any repairs. Very…read moreFriendly personnel. Where you are treated as Uniquely as You Are. Excellent Services!

I was receiving eyecare for several years with no problem. They had referred me for cataract…read moresurgery and were completing follow up appointments. I woke up one morning and could not see out of one of my eyes. I was scared and I called Montana Eyecare to get an appointment. I explained the situation to them and they told me I would have to wait 4 months for an appointment. I had never cancelled an appointment and had always paid my bill on time. I called Mountain View Eyecare, where I had never been, and they were able to get me in the next day. They were compassionate and professional and I am so glad I found them. I would never return to Montana Eyecare if they were the last eye dr. in Helena. Strongly recommend AGAINST going to this business. I give this office a 0/10.

Excellent service and very knowledgeable. Dr. took the time to explain what was happening with the…read morecheck up and was very thorough. I felt that she really cared and took the time to do the best for me and my eyes. her staff was very helpful when I was picking out glasses and I felt like I could ask questions without feeling dumb. I would recommend them with a 5 star rating.

I am not very happy with my experience here. First of all, the communication of the office is…read morepretty poor. It took several emails and phone calls to get an appointment, and several more to get my contact lenses. Every time I would hear "We'll call you on Thursday when they come in" I would inevitably be calling on Friday to see if they were there. And on one occasion, they forgot to order and they were an additional day late. With, of course, no communication of this until I called. I also waited around for about 20 minutes after my appointment time to get in with the assistant, and probably an hour after my appointment time to see the actual doctor. I also was not happy with my script and so I tried to make another appointment to get a prescription check. I was told this would cost $45, even though other places in town do them for free if you got your exam with them. Well, I wasn't about to give this place $45 for an incorrect script, so I went to another doctor and I was very undercorrected in both eyes. In my right eye, I jumped from a -2.5 to a -3.5! I could tell very soon with my new doctor that I could see perfectly with my new prescription and he spent a lot of time making sure he was correct. I would definitely not recommend this place.

Excellent service! Dr. Hardy was extremely nice and helpful. Staff is polite and helpful. I would…read morehighly recommend the Elkhorn Vision Center! I recently suffered a stroke but the doctor took things slow explaining things to me very clearly. Great job!

I had been a customer of Elkhorn Vision for a number of years and also have brought my 4 children…read morein each year just before school to get an eye exam. 3 out of 5 of us have to wear glasses/contacts. I had a co-pay of $4.00 that I was given a call about 7 months after my visit. When I asked for the bill to be mailed to me the person I spoke with said it wasn't worth the stamp to send it, but would email it me, and sent it to me on 04/21/17. I then received another email on June 2nd saying they were going to send me to collections for my $4.00 co-pay. The thing that upset me was that I have been a client of theirs for a number of years, and to send me a nasty gram via email for $4.00 has caused me to seek eye care somewhere else. It was the principle behind it. I could have paid when I came to see them in August I have never not paid them. The other thing that was upsetting was they had told me was that I would be refunded for the contact fitting that my daughter had, but because she was so young was having problems getting the contact in. When I said I didn't want the money back just the ability to get it done this coming year she said they couldn't do it. I do not like being told one thing, and then another months later. The doctor is great, but the fact his staff is allowed to treat long standing paying clients this way speaks volumes.

Our family has been patients of Dr. Berbos and Mountain View Eyecare for about 20 years. He is…read moreexceptional and provided the highest quality medical care. Family members have had cataract surgery and several instances of emergency care. We are 100% satisfied with the wonderful care we have received. I would strongly recommend Dr. Berbos and Mountain View Eyecare.

The staff is wonderful. Dr Berbos is the best doctor ever. Helena is so lucky to have this doctor…read moreand these front counter smiles.

Just incredible people who care deeply for their clients and their needs. I highly recommend them.read more

This is a fabulous eye center. The space itself is meticulously clean, well maintained with plenty…read moreof well-placed, comfortable furniture. I was greeted by a very pleasant and efficient receptionist who checked me in swiftly. I was then collected by Hannah, the doctor's assistant, who was very friendly and, again, exceedingly efficient! My optometrist, Dr. Rioux, was excellent. She is friendly, highly efficient (are you gathering the theme of friendly and efficient?!) and informed me of all the steps she was taking beforehand, so I knew what to expect and how to be a good patient. After the exam, I met with Connie who helped me choose the right pair of glasses and finished my appointment. I highly recommend Ricky Mountain for a thorough and very pleasant experience. I have also been to the Missoula location, which is just as friendly and efficient, and a larger space.

Their lens keep cracking. Frustrating. Not a month old and I had to take them back already!read more