Adequate service but sloppy or dishonest business…read more I bought two pairs of glasses from Helena Vision Center. The glasses are okay, but I was told that they do not accept my vision insurance, and that I needed to pay cash, which I did. Later I found out that not only do they participate in my insurance plan, but that they filed the claim and the claim was approved. I do not know if they collected the insurance money. When I complained, they promised to rectify the mistake, but they never did. In fact they sent me another bill. Later they simply refused to talk to me. "Someone will call you later". No one ever called. So I am out the money that my insurance covered, $500 to be exact, and they refuse to correct the situation. I have no other recourse but to take legal action.

Incredible staff!! Always friendly and they go out of their way to help!! Prices are comparable…read morewith other local vision centers, but the staff and doctors make HVC the place to go!

They are the quickest turn around on any repairs. Very…read moreFriendly personnel. Where you are treated as Uniquely as You Are. Excellent Services!

I was receiving eyecare for several years with no problem. They had referred me for cataract…read moresurgery and were completing follow up appointments. I woke up one morning and could not see out of one of my eyes. I was scared and I called Montana Eyecare to get an appointment. I explained the situation to them and they told me I would have to wait 4 months for an appointment. I had never cancelled an appointment and had always paid my bill on time. I called Mountain View Eyecare, where I had never been, and they were able to get me in the next day. They were compassionate and professional and I am so glad I found them. I would never return to Montana Eyecare if they were the last eye dr. in Helena. Strongly recommend AGAINST going to this business. I give this office a 0/10.

Excellent service and very knowledgeable. Dr. took the time to explain what was happening with the…read morecheck up and was very thorough. I felt that she really cared and took the time to do the best for me and my eyes. her staff was very helpful when I was picking out glasses and I felt like I could ask questions without feeling dumb. I would recommend them with a 5 star rating.

I am not very happy with my experience here. First of all, the communication of the office is…read morepretty poor. It took several emails and phone calls to get an appointment, and several more to get my contact lenses. Every time I would hear "We'll call you on Thursday when they come in" I would inevitably be calling on Friday to see if they were there. And on one occasion, they forgot to order and they were an additional day late. With, of course, no communication of this until I called. I also waited around for about 20 minutes after my appointment time to get in with the assistant, and probably an hour after my appointment time to see the actual doctor. I also was not happy with my script and so I tried to make another appointment to get a prescription check. I was told this would cost $45, even though other places in town do them for free if you got your exam with them. Well, I wasn't about to give this place $45 for an incorrect script, so I went to another doctor and I was very undercorrected in both eyes. In my right eye, I jumped from a -2.5 to a -3.5! I could tell very soon with my new doctor that I could see perfectly with my new prescription and he spent a lot of time making sure he was correct. I would definitely not recommend this place.

Excellent service! Dr. Hardy was extremely nice and helpful. Staff is polite and helpful. I would…read morehighly recommend the Elkhorn Vision Center! I recently suffered a stroke but the doctor took things slow explaining things to me very clearly. Great job!

I had been a customer of Elkhorn Vision for a number of years and also have brought my 4 children…read morein each year just before school to get an eye exam. 3 out of 5 of us have to wear glasses/contacts. I had a co-pay of $4.00 that I was given a call about 7 months after my visit. When I asked for the bill to be mailed to me the person I spoke with said it wasn't worth the stamp to send it, but would email it me, and sent it to me on 04/21/17. I then received another email on June 2nd saying they were going to send me to collections for my $4.00 co-pay. The thing that upset me was that I have been a client of theirs for a number of years, and to send me a nasty gram via email for $4.00 has caused me to seek eye care somewhere else. It was the principle behind it. I could have paid when I came to see them in August I have never not paid them. The other thing that was upsetting was they had told me was that I would be refunded for the contact fitting that my daughter had, but because she was so young was having problems getting the contact in. When I said I didn't want the money back just the ability to get it done this coming year she said they couldn't do it. I do not like being told one thing, and then another months later. The doctor is great, but the fact his staff is allowed to treat long standing paying clients this way speaks volumes.

The staff is wonderful. Dr Berbos is the best doctor ever. Helena is so lucky to have this doctor…read moreand these front counter smiles.

This doesn't appear to be a legitimate business. My wife went here several times attempting to…read moreprovide proof of insurance for an exam. The receptionist told my wife she wasn't insured. When my wife assured her she was the receptionist became insanely irate stating "YOU CAN COME AROUND LOOK LOOK AT THE SCREEN THERES NOTHING I CAN DO" so my wife leaves. Calls insurance to verify. They verify. My wife goes back again to inform them this has been verified and the same woman starts waving papers around yelling at her that she's wrong. So my wife informed them she is making an appointment elsewhere. Leaves. Makes an appointment somewhere else. They confirm she's covered. After this the woman from Mountain View calls her back to say she figured the insurance out and she's actually covered. No thanks. This is radically unprofessional behavior and she wasn't even correct. It was her error. Not sure how a place that wouldn't have fired this woman the first time is even operating day to day

I recently went there because I needed updated Rx for contacts and readers. When I left, they…read morecharged me $27 with no explanation. Full disclosure: I was in a hurry that day and just paid the $27 thinking it would be explained on my bill. My bill came today with no $27 showing on it, so I called them. I was told that the $27 charge was to measure my eyes to make sure the contacts were the right size. I have been wearing the same brand of contacts for 6 yrs with no complaints, plus these contacts DO NOT COME IN VARIOUS SIZES! When I told them this, they stammered around and never satisfactorily explained what the charge was for. I then searched the internet to try to find out who owned the company, but was unsuccessful. I could go on with other examples, but will spare you. Just beware if you go there and check your bill carefully. I will not be going back there.

From the owner: Rocky Mountain Eye Center is a comprehensive Ophthalmology and Optometry office with a full-service…read moreoptical shop. Locations include Missoula, Butte, and Hamilton, Montana. The office provides care to patients of all ages. We also offer pediatric eye care under Dr. Todd Murdock at our Helena, Montana location. Dedicated to making each patient's visit a positive experience, the team strives to provide excellent results with compassionate care. All providers are considered experts in their field and have developed a particular specialty in eye care through advanced education. Their years of experience and passion for the field have led them to some of the highest honors, all while pursuing the best possible treatment for patients. On top of comprehensive eye care, the highly-skilled Ophthalmologists at Rocky Mountain Eye Center perform on-site surgery at the Missoula location to maximize patients' comfort. All offices also include a full-service optical shop that includes both eyeglasses and contact lenses. Commitment to excellence and phenomenal care are the core of Rocky Mountain Eye Center. Call to schedule your next appointment with one of our doctors today.