Very pleasant and knowledgeable staff. Their products are top-shelf but you get what you pay for…read more Over the past twenty years, I remember various companies like Purina having to recall their cat food because it was contaminated with non-edible material that caused the pets to die because their kidneys shut down. You are NOT going to have a problem like that with Thomas Tails. They actually research their products and it shows. There is a couple we pass on our street when walking the pets and my wife mentioned the Stella and Chewys food to them because they said their dog was having problems with sore joints. They tried it and when I saw him the other day he looked like a new dog! His head was up and he actually looked happier. I don't know what they were feeding him but the RAW diet makes a big difference. I don't want to sound like an infomercial but its true.

Always a pleasure doing business with this family owned pet supply store. Employees are…read moreknowledgeable and are always willing to help!

The groomer, Sam was phenomenal and had a wonderful connection with our dear puppy, Star. She was…read morereluctant upon arrival but Sam had a remarkably soothing effect upon our nervous puppy. I will definitely return to Sam again and again and again!!! John Wilson, Woodstock, Illinois

If you're interested in purely positive training, don't work with Val. If you're looking for a…read morecompassionate and professional trainer, look elsewhere. Petco really ought to bring Val up to speed with modern force free methods that align with their brand ideology. This is only a review of the "trainer" Val--the store itself seemed fine enough and when we called in to ask a question before our puppy class, the staff member who answered was nice. Val, however, should no longer be a trainer--or should get some remedial training herself. Since Petco is advertised as 100% force free, we thought that the training itself at least couldn't cause our dog any damage. The first and only class we went to, though, was pretty terrible. We were crammed into a small training area with two other puppies. I expected it to be small, since I've been to other Petco locations with dog training, but it was uncomfortably small. Apart from the small training area, Val was condescending, arrogant, and just showed a lack of education in basic dog training concepts. Her idea of teaching 'leave it' was to hold food in front of the dog's face while shouting "leave it" at the puppy in a loud and intimidating voice. Definitely not "force free" or "positive only" and definitely not effective. We would have been fine if we were allowed to train our puppy how we wanted while socializing him around the other dogs (our main reason for enrolling) but Val insisted we train with her methods and acted offended when we said we'd rather teach that concept differently. She tried to demonstrate on our puppy but we stepped in and said we weren't comfortable with her raising her voice at our puppy. She then scoffed unprofessionally and made it seem her way was best. Val also encouraged the dog owners to talk amongst themselves in the beginning, but when we had some down time at the end of the class and were talking with another owner Val announced "I don't know if anyone's listening anymore, but I'm going to lunch". Very unprofessional, and I'm sure it was just retaliation because she was upset we challenged her training methods. As someone who isn't a 'purely positive' trainer myself, I still wouldn't use Val's method of teaching 'leave it'. Especially with a puppy, everything should be fun so training doesn't turn into something they fear or dread. Raising your voice at a dog as a first line method of 'teaching' isn't really teaching anything--you're essentially holding a treat in front of their face and yelling at them in a language they don't know. The same method can be taught without the shouting by just withholding the treat in a closed fist and rewarding when they stop mugging your hand. A cue can be added later--and not shouted at the dog.

Great place to get healthy food for your pet! The owners…read more(Don) has knowledge about nutrition to help each dogs needs! You have to shop here once and u will return , just like we did. Healthy treats , snacks etc.. Don takes time with you and your nutrition for your dog. He helped my dogs allergies just with advice , showing me my old food was not good for him! Try this place.

Great people and great selection with unbeatable prices. Going to be making this our go to place!read more

I have been brining my dogs here for years. They are super friendly. Prices are reasonable. They…read moreget me in for an appointment quickly as well.

My older dog is kind of skittish around new people and when I took him here they were immediately…read moreable to calm him down and did a fantastic job on his grooming. I will be back very soon and thank you so much to everyone who made my dog feel welcome.

Once again, Adriana did a great job grooming our girl. Buttery soft coat and no more grinch paws!read more

Adriana at Bonejour does an amazing job grooming our girl. Our Great Pyrenees' coat is buttery…read moresoft, she's super clean, has perfectly manicured paws and a beautifully trimmed coat.

Great customer service! Bring cash as they do not take credit cards , but so worth the stop at the…read moreatm. Can't wait to bring my little Bear back.

Absolutely love this place! Bella is the happiest after she gets groomed. She always smells and…read morelooks great after picking her up. Not to mention the staff is very nice and friendly I can definitely trust them with my dog! I will definitely keep coming here.

I have been taking my dog to the same salon for a few years. I always walk out spending $90 dollars…read moreor so, before my 20% tip. There is only one person at that place that I feel comfortable taking my dog to. I have watched the other groomers roughly handle dogs, right in front of me! Literally yanking them, like rag dolls. One time I was in, I watched as a dog yelped a few times, and the groomer just kept doing what they were doing, while expressing their displeasure for the dog's reaction. It made me uncomfortable to watch, but I really still trusted (and still do) the one lady who worked on my dog. Recently, the groomer that I trust left on maternity leave. And let's just say, there was no way I was going to use a different person there! After dragging my feet way too long, I ended up taking my dog to Clips 'n Wiggles. The wonderful woman that works there, immediately gave off a warm and friendly vibe, picking my dog up and showing her love when I asked how long it would take she said an hour to an hour and a half. It was hard for me to believe my ears! The other place would hold my dog for 4 to 6 hours. My husband had said that all along he thought my dog was probably just held in a cage, but I didn't know any better. Cut to an hour and fifteen minutes later, and my dog was ready for pick up. What was the total for her haircut, teeth brushing and nail trim?? $45!!! I thought I heard wrong. My dog looked and smelled great, and was not going crazy when I picked her up. Unlike every time I picked her up from the other place. This is clearly my new place! them

Awesome service! As a new puppy parent, I felt completely comfortable leaving my pup for her first…read morespa day! Highly recommended!

Our dogs love Pampered Tails!…read more This is a clean shop, and you can see all the pets being cared for from the entrance. Our dogs get their nails done for $5 which is less expensive than any shop I know. They not only cut them, but also file them down so there are no sharp edges. The bath they provide is so good for the dogs. We get ours the oatmeal bath to help them prevent itching from their allergies and the dry air. The owner is always very friendly over the phone, and in person. She even helped us pick out the perfect size sweater for our little Chiweinie. The groomers give our Cavachon a perfect cut every time. You must try them-best service for our little rescued dogs that deserve a lot of "pampering". Thank you Pampered Tails!

I took my cat here after our groomer stopped doing services, and I am extremely picky about where…read moreshe goes because she is very anxious! I absolutely loved Pampered Tails after our experience there. The staff was delightful and very knowledgeable, taking great care to ask about Lilly and how she behaves/what she prefers. I plan on taking her here anytime she needs a good grooming. Thank you so much for the wonderful service!!