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Milwaukie, OR

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Bentley's

1.0 (2 reviews)
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1 month ago

I ordered a helm chair over a month ago and can't get anyone to call back to give me a status. it seems like they are out of business.

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1 year ago

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New Life Leather and Vinyl - damage before repair

New Life Leather and Vinyl

(13 reviews)

I'm getting ready to sell my car and want to present it in its best condition. I recently put a…read morenice scratch across the back seat in an otherwise perfect interior. I used the Yelp service to get repair quotes and received several offers that varied in price and process. I decided to go with New Life and Dale reached out to set up an appointment. Dale arrived at my house on time and greeted me with a smile and a handshake. I showed Dale to the garage, we backed the car out, he took a look, confirmed that he could do the job at the quoted price, and told me he would be done in an hour. Exactly an hour later we went to look at the completed job. A picture says a thousand words. I have two other projects for Dale in the next month or two. Dale and his service are excellent!

Did not think it possible, but Dale at New Life Leather and Vinyl repaired several brand new,…read moreexpensive prices of leather furniture that my brand new rescue kitty damaged with her claws. This guy performs magic! I bought an off-white sectional and chaise and two matching recliners by American Leather. Off white in color and a soft buttery leather. When my new kitty tried to jump on them, she could not reach the seat and tried to pull herself up with her claws. Ouch! I know you are saying, why do you have leather furniture with cats? Because none of my previous cats like sitting on leather, preferring the fabric chair, so leather was always the safe bet. Until this little girl. She also punctured the vinyl (pleather) seats on two of 3 custom barstools I had made to fit under my kitchen island. Same M.O. Trying to climb onto them to sleep. After calling the furniture store and reading Yelp reviews, I called Dale for an estimate. He showed up on time, explained the process and gave me an estimate. The process is involved - not only glueing, but matching the scratch with paint, sealing, etc. He would do the repairs at my house and it would take 5-6 hours. He had an appointment a few days later. This furniture was expensive, and at this point in my life, meant to last "forever" so I hired Dale on the spot and prayed he could perform miracles. Without fixing the wholes and scratches, the leather would only deteriorate more. Dale showed up precisely on time and got to work after prepping my space. He worked continuously and diligently. When he was done, I couldn't even find the scratches and punctures on all the leather pieces. The vinyl is harder to repair due to the slight texture pattern, as he warned, but other than me, no one would notice where the punctures were. The counter stools looked like a meat tenderizer had gone over them and now they are smooth again! Magical. Hope I never need Dale's services again, but happy if I do, Dale and his craftsmanship (magic) is just a phone call away. Highly recommend!

AutoPrada - Mobile West - Soiled seats

AutoPrada - Mobile West

(247 reviews)

Eliot, Northeast Portland

After moving to Portland and getting an older car, it was clear I needed a more modern audio setup…read more I wanted better sound, smartphone integration and just a more modern experience. My favorite auto body shop recommended Mobile West, so we stopped by. It was the right decision. The first thing you'll notice when you enter is that the owner, Peter, loves audio, loves his shop and loves making customers happy. It took him all of 30 seconds to identify what I was looking for, as well as price range, and he had me all sorted out. He also gave me the full tour, including the custom home theater setup room, which I intend to visit him again for. Anyway, we scheduled an appointment, I dropped off my car in the morning and had it back in the early afternoon. There were even loaners available if needed. The result? Amazing, the new system they installed was exactly what I wanted. It somehow uses the system and software updates to make my existing speakers sound waaaaay better than they ever have. It was like they replaced those too, but didn't. My new system even has the Tesla style system when you can send the sound to different parts of the vehicle using a touch interface. The Carplay works great too! Things to add? Peter is an awesome dude to talk to. He'll take you through all your options, and he gave me a full tour of my new system once it was installed. I highly recommend anyone looking to update the electronics in their car, or looking for some kick ass home theater equipment to visit Peter at Mobile West. You'll be extremely satisfied.

After thoroughly reading reviews, and getting multiple quotes, I decided to go with Mobile West for…read morewindow tinting on my wife's car. They were not the cheapest, nor were they the most expensive. After getting quoted $425 for the entire car with ceramic tint, we scheduled the appointment. I dropped the car off and was told it would take about half the day. I arrived back to pick it up after receiving a call about 4.5 hours later. I went inside and paid. They originally tried to charge me more than was quoted because of a total of 9 windows instead of 7 (they count the 6 inch triangles next to the front two) but Peter made it right, and only charged what he had quoted. I should've inspected the car before paying, because their were several issues with it. After inspecting it, I brought Peter out to take a look. There were several scratches up the sides of the windows, and what looked like rust particles under a few. I am aware that there would be bubbles for a few days while they dried, but this was not that. Peter told me that it was from the plastic tool that they use, and that it should go away in a few days, but if it didn't, to come back and they would redo them. I also noticed that from spraying the windows and the film, our car doors and rear seat had stains on them that were not previously there. I messaged Peter and was scheduled the next week to have them redo some of the windows and have the detail guys clean the fabrics. After bringing it back to them, they did replace the window tints that had the scratches, and I couldn't tell if they actually did detail it, because some of the liquid lines are still visible. Unfortunately, this $425 window tint is going to cost me more money because I'll have to take the car to a real detail shop to clean up. They also left scrap tint trash crumpled up on the floor of the back seat. Overall, I'm not sure how they do with car electronics, but I would personally not recommend them for window tinting.

Coach Automotive Accessories - back seat wrinkles are completely gone now after two days in the sun (this is normal)

Coach Automotive Accessories

(36 reviews)

Southwest Portland

I've had my Katzkin leather interior that Coach installed for 3 years now, and I am amazed how…read morebeautiful, durable, and well fitting they are! I drive both Uber and Lyft full time, so there's lots and lots of folks, and bags, and the occasional dog jumping in and out of my car. You'd never know it by looking at the interior. It nearly looks as good as the day it was installed! I get at least one customer a week who comments on how nice the interior is. Little do they know, it's a 5-year-old Mazda CX-5 Sport...which is the least expensive and least flashy interior offered. You'd never know it by the way my riders react. I had one issue that occurred after the interior was well out of warranty. A flap of leather started hanging down from the fronts seats. Kind of like a leather "curtain" at the passenger's feet. I called Coach and made an appointment. The woman who made the appointment suggested that I bring it in around lunch, so that I'd have a minimum amount of downtime during a workday. She was pretty certain it wouldn't take more than an hour to fix. It was a great idea! The same person met me for my appointment. She was super helpful, pleasant, and very professional. She suggested some restaurants nearby where I could grab a bite. Less than a half an hour later, my car was fixed, vacuumed, and ready for me...AT NO CHARGE! The Katzkin product installed by Coach Automotive is a darn hard combination to beat. I'd recommend either of them to anyone.

I had leather seats installed and Gonzalo helped me, he was nice but never mentioned that the…read moreproduct images he sent me would be four shades darker than the actual leather seats. (you can see in the pictures below.) When I received my seats, I was very surprised to see how different it looked than expected. After checking if it was the exact color I ordered, I was shocked to hear it was. I am now stuck having to pay again for these seats to be redone or stay dissatisfied with the current color.

Haxton's Canvas & Upholstery - My knee hitting the dash

Haxton's Canvas & Upholstery

(27 reviews)

I took my boat out to get an estimate for two new shockwave seats and was told $6500.00 or less if…read morethey could , I left my boat there for a month to install new shock seats while I was on a trip to Europe. I gave them my email address to contact me with any questions. I was given an estimate of $6446.00 to install two "Shockwave" seats and to use the best remaining seats for the passengers. I returned after a month and the boat was not done , they asked for a couple more days.... This turned out to be a week later . I went out to pick up the boat and was giving a bill of $14116. 00 Needles to say I was shocked by the $7000.00 additional bill . Llyn would only say was there was a lot of custom work . I asked as to why I was not contacted. She did not have a reason . We went back and forth with Llyn telling me they will just take everything out and leaving me with nothing in the cab . They dropped the price by $4000.00 and I paid the bill. When I got the boat home I noticed the captains chair had 5" between the seat and steering wheel . I don't know of anyone besides a child that has 5" thick legs . I called them and took the boat back . Ron said he could make some adjustments if I could leave it . I left the boat to pick it up the next day . Ron made adjustments that makes the seat functional. I am retired service writer from a full service automotive repair shop. We pride ourselves in customer service earning awards from AAA and customer satisfaction reviews. I cannot imagine me quoting a customer a price of $6446.00 and then handing them a bill of $14116.00 without some sort of contact . I ended up paying $10116.00 and still looking at my options at small claims court as they deviate from a signed contract.

I'm shocked at previous negative reviews. I got an online estimate that was reasonable and dropped…read moreoff Monday, work was completed by lunchtime on Tuesday. The quality of the work is outstanding and the people there were very friendly and helpful. I am really happy with the outcome!

Bentley's - autoupholstery - Updated October 2026

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