Well considering it is the closest dealership to me, they do a marvelous job with my Clubman. Easy…read moreto set an appointment, easy to find, and the staff is stellar.

Mini of Pittsburgh used to have excellent service: both sales and service. We've bought 2 cars from…read morethem and for 13 years service was stellar. They contacted us when service was due, the people knew us and are car and when we picked it up it was cleaned and always worked perfectly. But then they grew. And the grew and everything changed. Notifications for service stopped arriving, people left and now when we drop our car off, we see a new person each time who asks "what would you like done to your car?" Now WE must tell THEM what we'd like done--expertise has been delegated to us to decide. Today, when trying to schedule a service the person on the phone took umbrage at my complaint about service and simply hung up on me. Needless to say, we won't be buying another car from this company. When growth causes a decline in service, customers of almost 20 years like us, will leave. Unless Pittsburgh becomes a much larger city, eventually that is bound to adversely affect business.

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

I just bought my first Porsche which was delivered from another state and had to have it checked…read moreout and have a few things done. They have had to work on it twice now, and I have to say my service experience has been nothing less than perfect. First of all, the Service Manager Leo Rodgers is so kind, so helpful, so knowledgeable, so accommodating, and never pushy. If he doesn't know the answer, he researches it and gets right back to you, and he will bend over backwards to make sure you are completely happy. And it doesn't matter how long they take because they leave you with a brand new loner vehicle. And the drivers, Tony and Harry (the third guy's name I didn't get) are very professional, and always very nice and helpful. Prior to this we've had Cadillacs, and was worried the service experience might not measure up, but Porsche service is equally superb and parallel to Cadillac.

CPO(NOT)--Purchased a CPO Macan S, come to find out the dealership documented items that were not…read morecompleted and or accurate. An authorized Porsche repair shop said it would cost me an additional $9k+ to get the vehicle up to CPO standards. Also, might want to double check the seatbacks as well, I received my CPO unit with trash in both of the seat backs not to mention the cabin filter had massive debris and clearly wasn't serviced.

I have just completed the successful purchase of a new X5, working with Dean Greer and his…read moreassociates. There were three parts: - appraisal and trade of my FL vehicle - new FL title taxes & tags, and - the biggest hurdle, we made the Order, and BMW had just closed production of the 2026 X5. Dean was immediately searching the country for a vehicle already allocated to a different dealer. Not new on a lot, but new, new. He found the 'needle in the haystack, every option I ordered. The trade in value was better than I expected. The out-of-state registration smooth. The X5, 2 weeks from Order to in my driveway. Not the simplest transaction, and everyone at BMW of Sewickley was professional, courteous and committed to me, the customer. For Dean Greer, Keyshawn D'Orso, & John Hanna: many thanks and even more success!

Excellent sales and service at this dealership,. My son and I just purchased 2 new BMW's from Sales…read moreAdvisor Ken Lynch who I highly recommend along with my service advisor Jen Jayne. I have dealt with Sewickley BMW / Porsche /Audi for over 30 years. 5 Stars !

Moved to Pittsburgh recently and had purchased my Cayenne in Maryland. I went in for a check…read moreengine light and knowing that if you don't buy a car at that dealership, you're not treated well... Well For not purchasing the car at that dealership, they (especially Nate) treated me like I bought the SUV there. Not only did the fix that problem, but installed the latest PCM, and fixed two other recalls. NO Questions asked. Just a great experience from their service department!

i bought a 2017 Mercedes GLE350. they gave me a printout of the specs and didnt put that the front…read morepassenger seat didnt move and all 4 tires were not replaced and 1 yr later i have to get 4 new tires also my left lowbeam went out 2 months after getting the car. they did no maintanence on the vehicle before selling it includng replacing the tires this is my 2nd review DONT GET A USED VEHICLE FROM HERE!!!

The Sales Consultant for Rohrich Lexus of North Hills, Wes Slater, was amazing to work with! He…read moresold an RX 350 to my friend and I was so impressed with him that I sought him when it was time for me to buy another Lexus. Wes was very professional and made the purchase of my RX450h seamless. Thank you, Wes!

I have been driving Alexus for 19 years. I lived in the South Hills all those years and dealt with…read morethe Lexus dealer on West Liberty Ave. Never once did I have the totally positive experience that I had today. I dealt with Chris Decker and he was wonderful to work with. I'm so glad this is the dealership I'll be working with from now on. Toni Ruth