1. Bentley Mills

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    City Industry, CA

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    Bentley Mills

    5.0 (1 review)

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    7 years ago

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    Carpet Station

    Carpet Station

    (98 reviews)

    I went to a ton of different carpet vendors before choosing carpet station, and the service…read moreprovided by Michelle was truly the reason why I went with them. I found another place pricing the exact same item/square footage for $100 less, but bc I enjoyed my experience with Michelle more I decided to go with them. Idk there's something about liking the person you give money to that makes it less painful lol Choosing carpet was very overwhelming and I never needed to buy carpet before so the prices and variety felt like a lot. So really appreciated Michelle's help! The install was great! I had a tight timeline and they worked their magic to get us on their tight calendar. The carpet looks beautiful and everyone's that's visited had complimented it! Highly recommend!

    Rip off and rude. So…read moreI called carpet station about a week ago. I had measurements for the carpet I wanted already, as well as the carpet I want. I'm not sure who picked up the phone, but it was a man, and I asked him, "hi, is it possible for you give me a quote if I know the carpet I want as well as the measurements?" And he said "no we don't do that, you'd have to come here to the store and I could give you a quote because we don't go to the homes to do the measurements." And I said "oh i see. I mean I know the yards and it's measured by another professional and I know the carpet too so I thought maybe it'll just be easier." And he said condescendingly, "that's actually more of a reason to come to the store to get the quote." And so I said okay. So I went to the store and I spoke with JD and although he is a nice person, I went in with all the info, he said that he could come out to do the measurements (inconsistently information). I said great, seems to be better than talking to the guy over the phone, but when he gave me the quote, it was 900 dollars more than another quote that I got. And it was based on the same amount of yards. He said he didn't charge for moving furniture, but no shit, it's all included in the inflated price. What actually makes me frustrated is that he knew I just recently installed carpet about 8 months ago, have a fresh idea of pricing, knowledgable about carpets, and clearly have another carpet company to do business with, but he still tried to upscale his pricing like we are idiots, which in my opinion, is an idiot move as a business owner. It tells me that they rip off people in general, but they're also not smart business owners if they're trying to rip off people who knows their shit. Go somewhere else because they are not honest in their pricing. FYI, he also said someone in their store has a good relationship with the carpet company that I wanted, which was just his way of lying and saying "we will get you a good price" SYKEEEEE. Anyway, don't waste your time here.

    Carpet District

    Carpet District

    (8 reviews)

    My parents have used this place several times over the years. My late mother loved this place and…read morenow my dad will only use the Carpet District for his carpeting needs. They are friendly and on-time with their work. Diko came to my condo to take floor measurements and also brought floor samples. He was very kind and even offered to bring more samples the following day if I didn't like what he picked. Diko did a great job of listening to what we were looking for and we immediately picked out the flooring. The price of his service was affordable. The estimate was higher than Home Depot but when we really compared the product, we felt Diko was giving us a higher quality product. In plus, we do prefer to support small businesses when we can. Diko was very flexible with our start date. We had to move the date a few times because the painters took much longer than expected. Our condo has a lot of stuff in it and his crew was very thoughtful with their plan of attack. They moved our things to one area of the condo while they worked on the other area. They completed our entire condo in 2 days! We were so impressed with their work ethic and cleanliness during the entire process. We are so pleased with this company and plan to use them for all of our future flooring needs! Thank you Diko!!!!

    VERY DISAPPOINTED - This company (specifically DIKO) does not stand behind their warranty. They…read moreinstalled a floor for me in February 2021 and just short of two years later, one floorboard won't stay in place, it slides back and forth. Another is warped and another makes a creaking sound. I contacted Diko who came out to inspect and said he'd get back to me with a resolution but never did. Subsequently, I tried to contact him numerous times with no response and now he has started hanging up on me when I call him. I'm completely flabbergasted by the way he is handling this. I don't understand how he remains in business with this type of respond and lack of follow through. SPEND YOUR MONEY ELSEWHERE!!

    Bentley Mills - carpeting - Updated October 2026

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